Kemna Auto of Fort Dodge - Service Center
Fort Dodge, IA

18 Reviews of Kemna Auto of Fort Dodge - Service Center
Great Excellent establishment to do business with. Every time I am there I am always greeted with a friendly smile and a wave. The service department has al Excellent establishment to do business with. Every time I am there I am always greeted with a friendly smile and a wave. The service department has always provided the service I needed plus more. I have sent many family members to Kemmna for purchases and they have been pleased and have returned several times. More
I found them to be very helpfully and knowledgeable. They did the job quick and didn't have any problems with rides while my cars was getting fixed. did the job quick and didn't have any problems with rides while my cars was getting fixed. More
Cindy did a great job of describing what could be wrong with my truck on the phone and then lined me up with a van to drive while my truck was being worked on. Service Tech I think was Dave and he got me i with my truck on the phone and then lined me up with a van to drive while my truck was being worked on. Service Tech I think was Dave and he got me in and out of there in just a couple days. Very pleased with the service and will be back. More
I do prefer to have my oil changed by dealer so I am willing to pay extra, but I think they should do a little extra like wash car and/or clean windshield. In the winter they should use the washer flu willing to pay extra, but I think they should do a little extra like wash car and/or clean windshield. In the winter they should use the washer fluid that does not freeze! More
This a a great dealership to get work done at. I can go in and explain a problem to them, and they schedule you according to a time that wioll work for you. When your vehicle goes in to be fixed, it is don in and explain a problem to them, and they schedule you according to a time that wioll work for you. When your vehicle goes in to be fixed, it is done right, and done right the first time. They treat me GREAT!!! I would not complain a bit to anyone on their service and friendliness. They are wonderful people to deal with. Will definitely return for service in the future, and even the sales department is nice, even though I have not delt with them, yet, but will consider it in the future. More
In calling Kemna in Fort Dodge and asking for service, I spoke with Cyndy Hood who listened attentively to the problem with my vehicle. It was already the middle of the afternoon and I was able to bring it spoke with Cyndy Hood who listened attentively to the problem with my vehicle. It was already the middle of the afternoon and I was able to bring it in yet that day and was given a loaner vehicle to drive. While I was there, I spoke to the mechanic that I always request, Dave Zimmerman who has worked on my vehicles for many years. I told him what it was doing and it was fixed the next day. My wife drove the loaner back in and was sent home with our car repaired, good as new! Thanks Cyndy & Dave, and Kemna Auto! More