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Kemna Auto of Fort Dodge - Service Center

Fort Dodge, IA

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18 Reviews

18 Reviews of Kemna Auto of Fort Dodge - Service Center

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July 10, 2024

They did a great job! ! The service was fast and accurate. Thanks for the great service. More

by Shilobuddy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everybody
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Jul 11, 2024 -

Kemna Auto of Fort Dodge responded

Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with our fast and accurate service. If you need anything else, please don't hesitate to reach out. We appreciate your support!

October 22, 2023

Overall all of the staff were very courteous and showed me the items that needed replacing .. More

by aggimer@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Oct 23, 2023 -

Kemna Auto of Fort Dodge responded

Thank you for sharing your positive feedback and for awarding us a stellar 5-star rating! 🌟 We greatly appreciate your support and are delighted to hear about your experience in our Express lanes. It's fantastic to know that our staff provided courteous service and took the time to show you the items that needed replacing. We believe in transparency and keeping our customers informed about their vehicle's needs, and your feedback reaffirms our commitment to this approach. Your satisfaction is our top priority, and we're here to ensure that every visit to our Express lanes is a seamless and informative experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to serve you. Thank you for choosing us, and we look forward to welcoming you back during your next visit!

March 09, 2023

My car wasn't done when it was supposed to be and I got no call. I was then given a loaner on empty and I put $20 in it and all I got was a thank you instead of $20 off my bill. End of story. More

by horhey1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
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January 19, 2022

Their customer service has been the best! The service department is also the best! Very helpful. More

by Encore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and Ashley in the service department 5 stars
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January 06, 2022

Very friendly, courteous, helpful, pleasant atmosphere, clean. I would recommend Kemna to my family & friends. More

by Kbmmcr.jt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, Eric Hippen
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December 18, 2020

Pick up and delivery of my vehicle for service greatly appreciated. I enjoyed the service updates and Informative as to vehicles progress and needs. Highly recommended More

by johnniemeyering
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
Report | Print
December 04, 2020

I had a early saturday morning service which was helpful for my schedule. Service was quick and well done. I will use again next time I need service. More

by Brad.Schacht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
Report | Print
October 03, 2017

GREAT! I always come here for new cars and service they are a great bunch of people make you feel like you are part of their family More

by RHONDA 57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod,Ross
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August 19, 2017

Outstanding Service Dept. I'ts A Pleasure To Deal with Kemna Anytime I take my Colorado Truck or Equniox in for servive the Service Techs. Always great me with a smile are always knowledge on any questions I may More

by Reb4ia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred, Ross & Adam
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August 07, 2017

Excellent service Great staff and service department. They got me in and out in a timely matter. I am not going to buy another new car from another dealership. Kemna is More

by Jfgumby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
Report | Print
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