Kemna Auto of Fort Dodge

I had a fabulous experience at Kemna of Fort Dodge!! I would recommend this dealership to EVERYONE! I chose to visit Kemna for many reasons, but one is that they have given back so much to our community, would recommend this dealership to EVERYONE! I chose to visit Kemna for many reasons, but one is that they have given back so much to our community, which is admirable for any company to do. I stopped in when I sold my car much sooner than expected and was in a panic to find something quick! I stopped in at 5pm on a Friday night, not realizing they closed at 6pm. I walked in and said that I needed to find a car quick. Not only did I find a car, I found a car I never imagined I would be able to buy. My salesman, Joseph Holley listened to exactly what I was looking for, and took his time, even though it was close to closing time on a Friday night. I told him I could come back on Saturday. He said he was gonna stay as long as he needed to help me. It was wonderful. Caleb in finance was so wonderful also. I was going to finance the vehicle through my bank, but he got me the great financing on an amazing car that, as I said, I never thought I could drive away with. Caleb was so quick in helping me secure financing, and was so kind. I have never met some one who was so good at their job. An hour and a half after closing time, I was able to drive the car I picked out home. I have never experienced such wonderful customer service. Everyone in there were so much fun and just so friendly and nice! They wanted me to walk away happy, and I walked away hugging everyone with a brand new car! The next day, I went back to learn all of the "Features" of the car and Joseph sat in the car and walked through everything with me from the XM radio, all of the controls, to setting up my OnStar. I cannot tell you enough what a wonderful experience this was. I would give them 10 stars! They are amazing and I will continue to recommend them to everyone! More

I can't say enough good things about my experience working with Kemna! I needed a new car and I needed one fast, because my previous car reached the end of it's life unexpectedly. I found a great car working with Kemna! I needed a new car and I needed one fast, because my previous car reached the end of it's life unexpectedly. I found a great car online sold by Kemna. I live in Ames and had no way to get to Fort Dodge, since I had no car. Caleb worked with me to get all the financing squared away over the phone. He knew I needed a car quickly and worked hard to make sure I could get financed right away. The next day, they sent a driver down to pick me up in Ames and I was able to drive the car back to the dealership to sign the paperwork. Everyone I dealt with was very friendly and they made me feel like a valued customer. I would definitely recommend Kemna to anyone looking to buy a car. More

I found them to be very helpfully and knowledgeable. They did the job quick and didn't have any problems with rides while my cars was getting fixed. did the job quick and didn't have any problems with rides while my cars was getting fixed. More

Absolutely love the service and love the certified used car we purchased. Completely pain free from start to finish. Would totally recommend to everyone!!!! The ability to choose from three different car car we purchased. Completely pain free from start to finish. Would totally recommend to everyone!!!! The ability to choose from three different car lots without leaving town was the best. More

From working with Kenma, I would say that this dealership really goes the extra mile to help customers find the right vehicle and supports the customer all the way through the sales experience. really goes the extra mile to help customers find the right vehicle and supports the customer all the way through the sales experience. More

We appreciate the fact that they left us alone to make a decision instead of continually calling us. Everyone was very friendly and helpful to both of us. decision instead of continually calling us. Everyone was very friendly and helpful to both of us. More

Everyone at the dealership was very helpful and genuinely interested in my satisfaction with the purchase of my new car. They really cared that everything was perfect. Scott kept me up to date on the progre interested in my satisfaction with the purchase of my new car. They really cared that everything was perfect. Scott kept me up to date on the progress of my order and was personally involved through the whole experience. Jamie was very instrumental in my purchase and also kept a close eye on the progress of the sale. Shane helped me with many aspects of the sale and helped me with getting acquainted with many of the features of the car. He was incredible throughout the whole process and was a real joy to get to know. Tim helped me with the paperwork and set up the appointment for the undercoating. He personally got me a car to use while mine was in the shop and he was also a joy to get to know. He has really genuine personality and seems just naturally helpful. Carey even followed up on the sale and thanked me for my business. I really am amazed at the attention to detail at this dealership. I know there were more people behind the lines who also had an impact on my experience. I believe Kemna strives to do the very best with every customer. I would do it all over again. They left nothing out in making sure I was satisfied with my purchase. I don't feel like now that the sale is final we are through. I know I can go back to any one of them and they would be just as helpful. That's pretty rare these days! More

I would have to say that Calbe took his time to find me the vehicle that I wanted and then the price range that i wanted. the vehicle that I wanted and then the price range that i wanted. More

I have always been treated very well at this dealership. Very nice people to work with. Have always been a very friendly bunch. Denny Banks Very nice people to work with. Have always been a very friendly bunch. Denny Banks More

Cindy did a great job of describing what could be wrong with my truck on the phone and then lined me up with a van to drive while my truck was being worked on. Service Tech I think was Dave and he got me i with my truck on the phone and then lined me up with a van to drive while my truck was being worked on. Service Tech I think was Dave and he got me in and out of there in just a couple days. Very pleased with the service and will be back. More