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293 Reviews of Kelly Volkswagen - Service Center
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January 27, 2022
Dealer was very helpful. Work was performed in a timely manner. They also vacuumed and washed my car manner. They also vacuumed and washed my car More
by bluechevy56
November 27, 2021
Friendly honest service, They do a great job! No complaints to be found here! O complaints to be found here! O More
by Mike A
Employees Worked With
October 23, 2021
Great service, fast, clean, polite, quick, as expected, would recommend to friends and family. The dealership was better than expected would recommend to friends and family. The dealership was better than expected More
by Jgilly39
Employees Worked With
Other Employees :
Edward Pineault
September 09, 2021
Took our Tiguan in for an oil change. Dealt with Christian. He took care of everything and when went to pick up the care all was ready. Thanks to the folks who did the work too Christian. He took care of everything and when went to pick up the care all was ready. Thanks to the folks who did the work too More
by sparta38
Employees Worked With
Christian
September 09, 2021
Waited two hours to get an oil change only to get the car back with the oil change now code still active. Opened the hood to check and found oil all over the motor. The level of incompetence by the tech wh back with the oil change now code still active. Opened the hood to check and found oil all over the motor. The level of incompetence by the tech who did the oil change was unbelievable. Never going back here. The service team in the show room were exemplary especially Christian. He had the motor cleaned of oil and refunded my money. That guy was wonderful. stay away from this place More
by Bfrontiero
Employees Worked With
Christian was top notch and helped
July 23, 2021
I was going on vacation and my dash lit up with errors. First appointment was 4 weeks away so they said they would run diagnostics to make sure I was safe. Turned out they fixed my car the same day because First appointment was 4 weeks away so they said they would run diagnostics to make sure I was safe. Turned out they fixed my car the same day because of safety concerns and my vacation was saved. I have always had a good experience with the staff. Many go the extra mile to ensure satisfaction. In today’s climate it is a welcomed change. More
by Cvcmtc
Employees Worked With
June 14, 2021
This man is an embarrassment to the Kelly Auto group. He is abusive, imperious, insulting, obnoxious, rude and arrogant. I tried to resolve a service issue with him. He lied and claimed he was the GM - I no is abusive, imperious, insulting, obnoxious, rude and arrogant. I tried to resolve a service issue with him. He lied and claimed he was the GM - I now realize he's an assistant. He literally waved his hand and said "You are dismissed" instead of trying to help resolve an issue. Because of this shameful employee I also, therefore, rate the dealership poorly. It's a strong statement that a company would employ and retain someone whose conduct is such. It can't be an aberration. This must be behavior they consider acceptable. More
by ebm
