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Kelly Volkswagen - Service Center

Danvers, MA

4.2
293 Reviews

293 Reviews of Kelly Volkswagen - Service Center

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August 03, 2022

Great service. I had my VW in for service almost three weeks. They were in constant contact with me More

by KimHack814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Pineault
July 17, 2022

Rachel went above and beyond my expectations she is a great person and exudes leadership qualities. I was Very satisfied with her assistance. More

by Savino13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in service greeted me and kept me updated on everything and that was extremely reassuring.
June 25, 2022

Steve Smith is awesome! !! Fixed damage to my Nissan for free and saved me 1k 👍 More

by linda_penta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Smith
June 20, 2022

I actually went to the Kelley Collision Center and was treated very well by Steve and Dan. More

by Jimju.Kennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kelly and Dan
Jun 20, 2022 -

Jimju.Kennedy responded

Excellent craftsmanship.

April 18, 2022

Excellent faculty, very courteous and attentive staff. I have found the service work to be thorough, professional, and reasonably priced. More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
May 05, 2022 -

Kelly Volkswagen responded

We are so happy to hear that, Al! It is great that you have received excellent service and that Christopher has taken excellent care of you! We really appreciate your feedback!

March 10, 2022

Service was great. Tyson assisted in creating the estimate. Service was performed on time and matched the estimate. I have dealt with Kelly Jeep for 10 years and have n More

by James. Light
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Johnson.
February 19, 2022

Great service. They were flexible and allowed me to just bring my tire in for replacement so I was able to keep my car while they replaced the tire! Wheel and tire More

by Donna Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
February 16, 2022

Very clean and a lot of seating. The lady who helped me was nice and she was able to give me a discount on my services, when asked if there were any. More

by quocko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Warm, prompt, and professional service. Cozy and modern waiting room. I always appreciate great service with a smile. More

by fdevito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ameno
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Fern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bourassa, Edward Pineault
January 28, 2022

Excellent fast service. Quick turnaround time, good communication with updates to work being performed. Great More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson
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5
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