Kelly Volkswagen - Service Center

Friendly & efficient Daniel couldn't have been nicer! It was just so simple. Everything was explained. The waiting room was relaxing. The coffee was delicious. I was there Daniel couldn't have been nicer! It was just so simple. Everything was explained. The waiting room was relaxing. The coffee was delicious. I was there for a little over an hour. The car was washed and vacuumed. More

Wipers not working Second time my wipers stopped working.. I stormed in & insisted that I be seen immediately . Dan calmed me down & promised help right away even thou Second time my wipers stopped working.. I stormed in & insisted that I be seen immediately . Dan calmed me down & promised help right away even though they were swamped . My wiper motor was covered by warranty and he had the undercarriage cleaned because I noticed a possible leak. There was none. Dan is extremely professional but manages to be kind and patient as well. He is terrific!!!!! Ellen A More

60,000 mile check up Came in for my routine maintenance. Dan, my service rep was there at 6;45 for my 7 AM appointment. During my service received a video text of an ove Came in for my routine maintenance. Dan, my service rep was there at 6;45 for my 7 AM appointment. During my service received a video text of an overview of how my car looked. What a great touch! Made me feel involved in what was going on. Car done on time, quick payment and done. Very satisfied with service. More

Outstanding service! I was very well taken care of by Dan Reid, who was a joy to deal with! My faith in VW has been restored! Fantastic experience... Thanks! Mark I was very well taken care of by Dan Reid, who was a joy to deal with! My faith in VW has been restored! Fantastic experience... Thanks! Mark McNally More

Breath of fresh air. I felt that I was working with professionals every step of the way and that gave me the piece of mind that I wasn't going to be taken advantage of or I felt that I was working with professionals every step of the way and that gave me the piece of mind that I wasn't going to be taken advantage of or receive poor workmanship. The wait was a little bit longer than I would have liked but Rachel and Jackie were apologetic and understanding. I would recommend Kelly Volkswagen thanks to the impression they left with me. More

Quick, excellent service Fast, efficient thorough service and easy to schedule appt. Friendly, professional employees throughout the dealership. Reviewed all completed work Fast, efficient thorough service and easy to schedule appt. Friendly, professional employees throughout the dealership. Reviewed all completed work and upcoming needs and a great waiting area. More

Service apt Everyone at he dealership was very helpful, incredibly friendly and great to deal with. This is my third appointment there and I will continue to serv Everyone at he dealership was very helpful, incredibly friendly and great to deal with. This is my third appointment there and I will continue to service my car here even after its out of warranty. More

Service As it should be! Very professional & courteous...they value us as customers....scheduled service, greeted promptly, reviewed my VW's needs....followed-up as promised, Very professional & courteous...they value us as customers....scheduled service, greeted promptly, reviewed my VW's needs....followed-up as promised, ready when promised and on budget. David is a pleasure to deal with...highly recommended! More

Timely and well done Some people complain about the cost of dealership service. It is expensive, but at Kelly VW it's worth it. They take great care of me. Everyone has Some people complain about the cost of dealership service. It is expensive, but at Kelly VW it's worth it. They take great care of me. Everyone has a smile on their face. Everyone has the answers. They do what they say they will do. They do it on time. The facilities are beautiful and have great amenities. You can get a quick ride anywhere and back on the courtesy shuttle. More