Kelly Volkswagen - Service Center

First service of certified Jetta This is the first service of our 12 Jetta that we bought last year as a certified car. It needed an oil change and new wiper blades. The service per This is the first service of our 12 Jetta that we bought last year as a certified car. It needed an oil change and new wiper blades. The service person recommended a change in spark plugs because of the age of the car (4 years). I was in and out in 1.5 hours and the car seemed better than ever. Everyone at Kelly's is always very nice. More

Another A+ experiance at Kelly VW I have had Kelly VW in Danvers perform Every 10K mile service (just hit 30K) For out of warranty issues: supplemental oil changes between regular I have had Kelly VW in Danvers perform Every 10K mile service (just hit 30K) For out of warranty issues: supplemental oil changes between regular schedule. Tire Replacement Purchase and mount Snow Tires and Rims Mount and Balance (Summer/Winter) tire set Alignment The Employees/Staff have always been helpful and professional. The pricing has always been reasonable, and the work has been with precision and care. Especially when it comes to balance and alignment. I can't stand even a small wheel wobble, and so far everything has been perfect. More

Service was great! Everyone in the service dept at Danvers MA location, has always been very helpful and is always informative. I plan on using the Danvers dealership fo Everyone in the service dept at Danvers MA location, has always been very helpful and is always informative. I plan on using the Danvers dealership for all future services! More

Recall Service Rachel helped me out right away and did a great job. I had issues with me my stairing wheel and come to find out it was because of a Recall. I had a g Rachel helped me out right away and did a great job. I had issues with me my stairing wheel and come to find out it was because of a Recall. I had a great experience as usual. More

Excellent work and service? I received especially cordial service and excellent work. The analysis of the problem was timely and the communication was excellent. All facets of I received especially cordial service and excellent work. The analysis of the problem was timely and the communication was excellent. All facets of the servivevwerevwellmelained. More

"Quick, excellent service" I called for service and spoke with Dave Poirier. My car was done on time. David was very efficient and courteous. I will continue to service my car i I called for service and spoke with Dave Poirier. My car was done on time. David was very efficient and courteous. I will continue to service my car in Kelly VW. More

Very helpful. I was very happy with the service I received. The service writer was very courteous and honest about what needed to be done. The wait time was very re I was very happy with the service I received. The service writer was very courteous and honest about what needed to be done. The wait time was very reasonable. Most of all, the waiting area is so open and accommodating, that I was able to get work done while I waited. More

easy to schedule; fast thorough service I called service and spoke with Dave; I was able to get my car in right away for a service mileage check that was due as well as having snow tires put I called service and spoke with Dave; I was able to get my car in right away for a service mileage check that was due as well as having snow tires put on with an alignment. I waited while the work was done and the service waiting area was very convenient and comfortable to work in. More

Great Customer Service Came in for standard work on my VW Touareg, and they went above and beyond to lower the price and even washed it! Great service! Came in for standard work on my VW Touareg, and they went above and beyond to lower the price and even washed it! Great service! More

Very friendly, professional, and very proactive Rachel was very accommodating and helpful throughout my experience at this dealership and is a credit to this organization. She was approachable, fri Rachel was very accommodating and helpful throughout my experience at this dealership and is a credit to this organization. She was approachable, friendly, courteous, and helpful. More