Kelly Volkswagen - Service Center

Dead battery in below zero temps Kelly service is THE BEST. Other local parts stores, gas stations were all out of batteries and AAA wasn’t answering the phone. Kelly had me back on Kelly service is THE BEST. Other local parts stores, gas stations were all out of batteries and AAA wasn’t answering the phone. Kelly had me back on the road in an hour AND with a gleaming car wash! It doesn’t get any better than THAT. Oh, and their advice about a fuel additive in this weather was greatly appreciated. More

One of the best experience i've ever had dealing with Tara One of the best experience I've ever had with any car dealer. Tara from the service team has been extremely helpful and very professional. Very impres One of the best experience I've ever had with any car dealer. Tara from the service team has been extremely helpful and very professional. Very impressive!!! On the top of her Job More

Excellent service ! Been here several times. Prompt and timely service when others struggle to meet the same level of expectation. Friendly and attentive service all th ! Been here several times. Prompt and timely service when others struggle to meet the same level of expectation. Friendly and attentive service all the time. More

Always a good experience at Kelly I recently turned in my Jetta TDI Sportwagen, but for the 6 years I had it, Kelly serviced it. Dave in Service helped me through normal maintenance vi I recently turned in my Jetta TDI Sportwagen, but for the 6 years I had it, Kelly serviced it. Dave in Service helped me through normal maintenance visits and warranty repairs. He’s attentive, courteous, and free with advice. I even didn’t mind waiting for services to be done because of the clean and work-friendly waiting area. Just had them inspect a pre-owned I’m buying elsewhere and I plan to go back for future services. More

Express service Service was very good. Went in for a bad battery they replaced quickly and even took care of an outstanding recall I had. The person in service I deal Service was very good. Went in for a bad battery they replaced quickly and even took care of an outstanding recall I had. The person in service I dealt with was very helpful. More

Checking Out My Heat And A/C Good Afternoon, Thank You Very For The Service And The Youtube Video. It Show Me How To Correctly Use My A/C And Heater. This Is Excellent Custom Good Afternoon, Thank You Very For The Service And The Youtube Video. It Show Me How To Correctly Use My A/C And Heater. This Is Excellent Customer Service And Commutation, Let's Customer Of What Is Going On. Thank You Again From A Kelly Volks. Customer..... More

Super great friendly and professional treatment I like the part that they take a video, when checking your car, clearly can see problems found, service advisors explain and recomend with honesty an I like the part that they take a video, when checking your car, clearly can see problems found, service advisors explain and recomend with honesty and knowledge, super courteous. More

Best VW dealer in Ma Everything about this dealership is professional and they are a pleasure to do business with. One of the best car sales experiences I've had in a lo Everything about this dealership is professional and they are a pleasure to do business with. One of the best car sales experiences I've had in a long time. More

90k service James in service was terrific. I couldn’t have ask for a better customer service contact. He kept in close contact with me and explained the necessary James in service was terrific. I couldn’t have ask for a better customer service contact. He kept in close contact with me and explained the necessary services my car needed. AND he made sure I had a loaner for the duration. More

Great service experience Overall, from start to finish just a great service experience. Dave was my adviser, explained everything, and the car was ready on time - and even w Overall, from start to finish just a great service experience. Dave was my adviser, explained everything, and the car was ready on time - and even washed. The coolest thing was getting a video from the tech showing what they looked over on my car. Definitely an A+ for service. The best! More