Back

Kelly Volkswagen - Service Center

Danvers, MA

4.2
293 Reviews

293 Reviews of Kelly Volkswagen - Service Center

Sort by
August 10, 2018

40,000 miles service And check-up Hey, There Thank You For The Service And Timely Matter For The 40K On My Car. You Guys Are GREAT !!!!!! And Professional. See You Soon. More

by philjan1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Poirier
August 09, 2018

2017 Passat This is the second Passat I bought from Kelly VW. They have always treated me like a VIP, professionally, friendly and fairly. Their service departmen More

by JK69542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Poirier
August 05, 2018

Excellent Customer Service Truly exceptional ! Excellent costumer service, professional, honest and detailed . I have no worries when my car needs service. Over all this deale More

by RAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Irving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ameno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Richard, Nick Irving III, Skip Girard
May 29, 2018

Noise Coming On The Drivers Side I Don't Have To Tell You Again, Excellent Customer Service. Thank You Very Much For Taking My Car In At The Last Minute. I Made The Appointment Throug More

by philjan1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Fleuriel, Dave Poirier, Chuck Naimie
May 06, 2018

2014 Volkswagen Passat Thank You, For The Best Customer Service, Everytime I Bring My Vehicle It Has Been Stress Free No Problems And Any No Issues. I Give Special Thanks T More

by philjan1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Arnold, Service Advisor
April 11, 2018

Car service Friendly staff. Explained in detail the repairs needed and very accommodating by offering a loaner since the repair took a few hours. Also cleaned t More

by Beach Bum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Service with a loaner Drove in without an appointment for a major service visit and was out the door in a sporty loaner 15 minutes later. Terrific customer service More

by AWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Poirier
March 16, 2018

Great experience at Kelly VW Everyone at Kelly VW was so helpful and accomodating while they serviced my new Atlas. They were able to provide me with a loaner car. I loved how the More

by Courtney23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2018

2014 VW Passat Good Afternoon, I Want To Thank Very Much To Tara Arnold For Texting And Calling About The Update On My 2014 Volkswagen Passat. She Is Very Informal More

by philjan1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Irving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Arnold, Said Bousbaa, Mark Galante, Lauren Fitzemeyer
January 16, 2018

Nice people, Nice atmosphere It is nice working with Kelly VW. Prices are high, but the dealership and people are nice. Bought a used VW Passat and also had service. So far so goo More

by Lynne F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Cone
...
14
...