Kelly Volkswagen

I have been looking for a new car for the past 6mo. Have test drove 8 different types of cars. By far VW blew all of the rest away!! The dealership is also won me over. I have driven. Mercedes for years test drove 8 different types of cars. By far VW blew all of the rest away!! The dealership is also won me over. I have driven. Mercedes for years. The customer service at Kelly VW exceeds all. My salesperson that l dealt with was understanding to my needs and patient NOT pushy!! EXCELLENT!!! I am very happy!! Suzan Acosta More

I bought a Certified Jetta from Steve Warren this fall, and the entire experience with Steve was positive. Kelly VW was the third dealership I visited and Steve's salesmanship far surpassed my sales exper and the entire experience with Steve was positive. Kelly VW was the third dealership I visited and Steve's salesmanship far surpassed my sales experiences at the other two dealerships. Steve took the time to explain the features of my Jetta and let me take a long test drive to really get the feel of the car. He was professional, knowledgeable, enthusiastic about the car, and very courteous, and he never grew pushy nor did he make me feel rushed in my decision. He also went to bat for me to try to get me the best deal available on the financing. In short, he was everything I hoped for in a salesperson. My experience with Steve was the absolute opposite of the experience I had just a few days prior with a salesman at Minuteman VW in Bedford, who was rude, condescending, and who acted as if he wasn't interested in my business. Well, he didn't get it and Kelly VW did. In my opinion, the way you are treated at a car dealership can make all the difference in whether you purchase a vehicle or not, (especially since in the Internet age, you can research vehicles online, read their Car Fax reports, compare prices and know what's available at every dealership even before you walk onto their lots). At Kelly VW, I was treated very well, and I recommend Steve Warren without reservation. He knows what true salesmanship is. I also had a great experience with Eryn Haugen, who knowledgeably explained the various optional warranties, etc., to me. Although I did not purchase them, she was genuinely pleasant to me throughout the entire time I spent with her. She's definitely an asset to the company. Matt, the Sales Manager, was also very helpful and courteous throughout the process. I would suggest that if you are looking to buy a VW, check out Kelly VW first. We all know that purchasing a vehicle can be a stressful experience, but I found that the folks at Kelly made it a very pleasant one instead. More

My husband and I had a very pleasant experience working with Steve Warren at Kelly Volkswagon. He was extreamly professional, friendly, informative and helpful! We felt like he was genuinely interested i with Steve Warren at Kelly Volkswagon. He was extreamly professional, friendly, informative and helpful! We felt like he was genuinely interested in helping us find a car that was well suited for our family and our budget. We will highly recommend Steve and Kelly Volkswagon to all of our friends and relatives looking for a vehicle! We love our new car!! More

George Sousa and Kelly Volkswagen made it very easy! We went to Kelly Volkswagen with very low expectations, because we been to more than a few dealerships that week and had such bad experiences. Because w went to Kelly Volkswagen with very low expectations, because we been to more than a few dealerships that week and had such bad experiences. Because we lived of state, so we took delivery out of state and had to drive almost an hour to get to our location. We got a great deal On the car and George was very low pressure and made my wife feel very comfortable most importantly. We would buy again from george and kelly vw. More

I would definitely buy another car from Kelley's VW & from Steve Warren. Steve Warren made sure to show me all the ins & outs of my Jetta. from Steve Warren. Steve Warren made sure to show me all the ins & outs of my Jetta. More

I bought a Jetta from Lacey today and the process was quick and painless, Everybody was friendly, Zach and Erin explained everything thoroughly and it was a pleasure doing business with them. I would rec quick and painless, Everybody was friendly, Zach and Erin explained everything thoroughly and it was a pleasure doing business with them. I would recommend this dealership to anyone. More

I had a great experience at Kelly VW in Danvers, where I went for Volkswagen #3. True to their slogan, Kelly did make it easy! I was very surprised - and delighted - to have my "new" (actually certified pr went for Volkswagen #3. True to their slogan, Kelly did make it easy! I was very surprised - and delighted - to have my "new" (actually certified pre-owned) car delivered within 24 hours. I really enjoyed the experience, believe it or not, and thanks go especially to Brenden Kelly for being both welcoming and knowledgeable. He made the purchase and delivery process a pleasure, and I'll definitely recommend him and Kelly to friends. More

Everyone was very friendly and helpful. The salesman was very good about keeping touch while the car was being prepared. He spent a generous amount of time explaining all the bells and whistles and called a very good about keeping touch while the car was being prepared. He spent a generous amount of time explaining all the bells and whistles and called after the sale to make sure everything was satisfactory. More

I FOUND EVERYONE AT THE DEALERSHIP TO BE FRIENDLY, HELPFUL, AND RESPECTFUL. I DID NOT FEEL PRESSURED TO BUY A CAR, STEVEN ASHE TOOK THE TIME TO EXPLAIN THE CAR I WANTED THE JETTA. AT SALE TIME, HELPFUL, AND RESPECTFUL. I DID NOT FEEL PRESSURED TO BUY A CAR, STEVEN ASHE TOOK THE TIME TO EXPLAIN THE CAR I WANTED THE JETTA. AT SALE TIME, STEVEN SAT IN THE CAR AND SHOWED ME HOW THE CAR WORKED, THE SATELLITE RADIO AND HE AND FLAVIO SET UP MY BLUE TOOTH. THEY WERE THOUGHTFUL. THANK YOU FOR YOUR SERVICE, I APPRECIATE IT. BARBARA More

The staff at Kelly VW was great. I worked with Flavio Ramos and he put a lot of time and effort into making sure I got what I needed. Everything about the place was spotless and professional. Ramos and he put a lot of time and effort into making sure I got what I needed. Everything about the place was spotless and professional. More