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Kelly Volkswagen

Danvers, MA

4.5
954 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 954 reviews

November 06, 2012

Steven Ashe was extremely polite, responsive, informative, and helpful. He was consistent yet not pressuring. Available and accommodating. Steven was very thorough in going over the new car wi More

by msljc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Ashe
Jan 23, 2013 -

Kelly Volkswagen responded

We are so glad that Steven was such a big help msljc. In the future we hope that we can work with you again and feel free to call us if we can help you in any way!

October 28, 2012

We are from Canada and I purchased a used ford escape from Jason Internet sales site unseen so I had to find a dealer I could trust to be my eyes for us. Everything Jason told me was correct the vehicle More

by mnselectric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 23, 2013 -

Kelly Volkswagen responded

Thank you for your recommendation mnselectric! We are glad to hear that we are the dealership that you trust. We are dedicated to "Making it Easy" for our customers and are happy that we could do that for you. Thank you for taking the time to write a review for Kelly Volkswagen and please let us know if we can assist you in any way in the future.

October 08, 2012

I couldn't have felt any better anywhere else. Everybody there is soo friendly, it seemed like they knew me for years. Definitely would recommend and my next car will be bought there. The managers and the o More

by nique0812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom
Oct 10, 2012 -

Kelly Volkswagen responded

You're very kind nique, thank you for your comments and letting us earn your business at Kelly Volkswagen. We're excited to hear you'll be visiting us again in the future, but please let us know if you need anything in the meantime.

October 05, 2012

I am not a huge fan of the auto purchasing process. When it came time for me to look into new cars, I went to a few local dealers of different manufacturers. After experiencing the same "hard-sell" tactics More

by steverock69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2012 -

Kelly Volkswagen responded

Thank you Steve, and we're happy to hear Tom showed you the difference between Kelly Volkswagen and other dealers. We truly care about our customers and their needs, so anytime we can be of assistance to you we're always ready to help. If you need anything at all, please know that Tom and our staff here at Kelly VW are happy to help.

August 28, 2012

Representative was very responsive to my requirements. They were curteous, helpful, and very professional. They took care of everything, explained everything that needed to be explained. I would definit More

by finnwelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Glennon
Oct 10, 2012 -

Kelly Volkswagen responded

Thanks for the recommendation Finnwelch, and we hope you do visit us again in the future. Anytime we can help you, we're only a phone call away so don't be a stranger!

August 23, 2012

Tom is great! He was nice, accommodating, fair and made the deal happen quickly. I went to the dealership after being tossed around by several others and was so relieved that Tom was so helpful. Really, ev More

by katie.sechy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2012 -

Kelly Volkswagen responded

Thank you Katie! We appreciate the nice review about Tom and our staff here at Kelly Volkswagen. We try our best to make sure it's an easy process for our customers, and we're very happy to hear it went so well for you during your visit. If we can be of any help to you again, please don't hesitate to let us know Katie.

August 17, 2012

I recently purchased a VW Tiguan at Kelly Volkswagon on RT 114 in Danvers.Tom Colpitts was the sales consultant. He knows the product inside and out. He explained all the functions and proper use of the ve More

by Magnus4gt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Kelly, Kendra Milan
Aug 20, 2012 -

Kelly Volkswagen responded

We appreciate the review Jim, and thank you for visiting us at Kelly Volkswagen. We think it's very important to become familiarized with your new purchase before leaving Kelly Volkswagen, so we take the time to guide our customers through the features and functions of a new purchase when they visit our dealership. If you have any questions at all about your new vehicle, don't hesitate to contact us, and thank you again for taking time out to review us here on DealerRater.

August 10, 2012

As a first-time car buyer, I had a great experience with Kelly Volkswagen. Before I arrived, I worked with Jason Eisnor via email and phone to negotiate a deal. Throughout the process, Jason was responsive More

by MRandall12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tucker, Kendra Milan
Aug 20, 2012 -

Kelly Volkswagen responded

Thank you MRandall for taking time out to review us here on DealerRater. When you visit Kelly, we make it easy to purchase a new vehicle. We're very happy that Jeff and our team at Kelly VW made it easy for you to get into a new vehicle you feel comfortable with. We hope you'll visit us again in the future, and be sure to let us know if we can help you out at all.

August 01, 2012

Tom went above and beyond to make sure that I could drive the car home, the day I purchased my car on 7/31/12. Finance and Kendra in the business also did everything they could, to ensure that I could drive More

by RBmichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2012 -

Kelly Volkswagen responded

We greatly appreciate the kind review Bob, and thank you for giving us the chance to earn your business. If you need help with anything in the future, or have questions or other comments about your purchase at Kelly VW, don't hesitate to contact us and we'll be more than happy to help anyway we can.

July 29, 2012

Tom was a great guy to deal with who was very nice and pleasing. He always put the customer first and went completely out of his way to get us the best deal! More

by gmvmolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2012 -

Kelly Volkswagen responded

That's great to hear gmvmolla! Thank you for taking time out to review us, and to share your recent experience at Kelly VW with us. We hope to see you again in the future, and if there's anything we can help you with in the meantime, don't hesitate to let us know.

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