Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Steven Ashe was extremely polite, responsive, informative, and helpful. He was consistent yet not pressuring. Available and accommodating. Steven was very thorough in going over the new car wi informative, and helpful. He was consistent yet not pressuring. Available and accommodating. Steven was very thorough in going over the new car with me after I purchased it to help me get and feel familiar with all of the makings of the car. He was very patient and informative going over everything. I had a great experience and was very pleased with the people that I came in contact with. More
We are from Canada and I purchased a used ford escape from Jason Internet sales site unseen so I had to find a dealer I could trust to be my eyes for us. Everything Jason told me was correct the vehicle from Jason Internet sales site unseen so I had to find a dealer I could trust to be my eyes for us. Everything Jason told me was correct the vehicle was exactly what they claimed. They organized the transfer to come to Canada with all the necessary paper work. The sale went seamlessly and I would definitely recommend Kelly Volkswagen to any one. Thanks for a great experience and we will do business again.. More
I couldn't have felt any better anywhere else. Everybody there is soo friendly, it seemed like they knew me for years. Definitely would recommend and my next car will be bought there. The managers and the o there is soo friendly, it seemed like they knew me for years. Definitely would recommend and my next car will be bought there. The managers and the owner were very friendly and welcoming. Would rate not 5 but a 10 . Thank you very much!!!! More
I am not a huge fan of the auto purchasing process. When it came time for me to look into new cars, I went to a few local dealers of different manufacturers. After experiencing the same "hard-sell" tactics it came time for me to look into new cars, I went to a few local dealers of different manufacturers. After experiencing the same "hard-sell" tactics and cheap salesman lines at other places, I went to Kelly Volkswagen. I had the opportunity to work with Tom Colpitts and he immediately showed my a very different process. He listened and was consultative. He gave me options and ideas that were in-line with my goals and price range. He didn't try to "sell" me the car that day. Instead, he worked with me on my schedule to help me "buy" the car I wanted when I was ready. He helped me to get the best deal possible and I felt that he was an advocate all the way through the process. I would highly recommend Kelly Volkswagen and more specifically Tom Colpitts. More
Representative was very responsive to my requirements. They were curteous, helpful, and very professional. They took care of everything, explained everything that needed to be explained. I would definit They were curteous, helpful, and very professional. They took care of everything, explained everything that needed to be explained. I would definitely recommend them and go there again. More
Tom is great! He was nice, accommodating, fair and made the deal happen quickly. I went to the dealership after being tossed around by several others and was so relieved that Tom was so helpful. Really, ev the deal happen quickly. I went to the dealership after being tossed around by several others and was so relieved that Tom was so helpful. Really, everyone here goes above and beyond! More
I recently purchased a VW Tiguan at Kelly Volkswagon on RT 114 in Danvers.Tom Colpitts was the sales consultant. He knows the product inside and out. He explained all the functions and proper use of the ve RT 114 in Danvers.Tom Colpitts was the sales consultant. He knows the product inside and out. He explained all the functions and proper use of the vehicle. All of the steps involved in the process went smoothly. I highly recommend this dealership. Jim Goodwin More
As a first-time car buyer, I had a great experience with Kelly Volkswagen. Before I arrived, I worked with Jason Eisnor via email and phone to negotiate a deal. Throughout the process, Jason was responsive Kelly Volkswagen. Before I arrived, I worked with Jason Eisnor via email and phone to negotiate a deal. Throughout the process, Jason was responsive and always willing to work to get me into the car at a price I could afford. I worked with several New England VW dealers over the Internet in an effort to get the best price, and I found Kelly to be far and away the easiest to work with. I feel that I got a great deal for the car. When I got to the dealership, I worked with Jeff Tucker. Although Jeff was new at Kelly VW, he was knowledgeable about their products and made me feel comfortable throughout the process. As a first-time buyer, obtaining financing was relatively difficult, but Jeff patiently guided me through the process and answered my emails and phone calls promptly. Jeff was friendly and professional at all points during the process and I'm glad that I was able to work with him. When it came time to sign the financing paperwork, I worked with business manager Kendra Milan. She explained all of the additional options to me, but was not pushy or difficult when I stated that I didn't want any. I had a very positive experience overall and I would enthusiastically recommend Kelly VW. More
Tom went above and beyond to make sure that I could drive the car home, the day I purchased my car on 7/31/12. Finance and Kendra in the business also did everything they could, to ensure that I could drive the car home, the day I purchased my car on 7/31/12. Finance and Kendra in the business also did everything they could, to ensure that I could drive my purchase off the lot on 7/31/12. I will highly recommend anyone who is in the market for a car to contact Kelly Volkswagen. Thank you again to everyone that made my purchase a memorable experience. Regards, Bob Michael More