Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We were in the market for a new car about 10 months before we really wanted to be, and so we were torn between the car we really wanted to buy (a Jetta Sportwagen TDI) and a used van that would just ho before we really wanted to be, and so we were torn between the car we really wanted to buy (a Jetta Sportwagen TDI) and a used van that would just hold us over until next year. The sales crew at Kelly--and especially Steven Ashe--made the choice easy for us in the end. While it took a while to secure a car with the exact options and trim level that we wanted, they eventually snagged one at port (thanks George!). Everything from there on out was super smooth and professionally handled. The whole Kelly VW team worked really well together. More
I went to Kelly Volkswagen in Sept. and bought a 2012 Passat. My wife and I thought Kendra Milan,, Brian Heeney and the rest of the sales team at Kelly got us a good deal on a great car. This year we n Passat. My wife and I thought Kendra Milan,, Brian Heeney and the rest of the sales team at Kelly got us a good deal on a great car. This year we needed another vehicle, we looked around and returned to Kelly VW after looking at different manufacturers. We needed another good car at a great price. We worked with Jackie Amodeo and Kendra Milan again and we found a Slightly used 2009 Jetta Sportwagen , low miles and again a low price!! Brian Blake and Matt Nichols helped out with the price. Special thanks to Kendra and Jackie, Kelly does MAKE IT EASY!! More
Steven Ashe is a superb and carfing salesperson. We felt welcomed and his approach which led us to buy was low key and friendly. While we were interested in a VW Jetta Diesel Sprotwagen, we were sure we wou welcomed and his approach which led us to buy was low key and friendly. While we were interested in a VW Jetta Diesel Sprotwagen, we were sure we would not purchase a vehicle that day, yet we did. Both my wife and i have awful memories of prior car shopping over many years. While I cannot say we are cured of thoise bad experiences, Steven goes a long way towrd repairing the image of Car Salesmen. We had a error light soon after purchase and Christian handelked it and explained the problem, improper starting on our part, well and helpfully. More
Chris Listro is what every auto sales person should be...Professional and courteous, knowledgeable, and most importantly, he TRULY LISTENS. He was EXTREMELY patient with me and my situation, and never be...Professional and courteous, knowledgeable, and most importantly, he TRULY LISTENS. He was EXTREMELY patient with me and my situation, and never once did he try to "sell me" or push me into something. I never felt sold. In fact, I almost felt like he was buying the car along side of me. He also did a very good job of involving his team when the time was write. And I never felt like he had to "go to the man behind the curtain", even if he did. Chris should start a training class for wanna be car sales people. He is one of a kind! More
overall my experience with Kelly Volkswagon was excellent, especially dealing with George Sousa...we negotiated an amount that fit into my budget and both he and Scott were very understanding of my excellent, especially dealing with George Sousa...we negotiated an amount that fit into my budget and both he and Scott were very understanding of my budget constraints... i have told all of my friends about "kelly" and George Sousa and how it's not your typically car dealership. I also want to include that i got a great price for my trade-in.... More
Tom is great! My old car broke and I had to get a new one right away. Despite being in a somewhat vulnerable position, Tom did not take advantage of my misfortune. Instead he stayed late and made sure i got right away. Despite being in a somewhat vulnerable position, Tom did not take advantage of my misfortune. Instead he stayed late and made sure i got the right car for the right price. Very easy and friendly transaction. Thanks Tom! More
I just bought a 2010 Tiguan and I love it. There's nothing I hate more than wasting my day sitting around car dealerships, but Tom Colpitts made the process easy, stress-free and quick! I highly recom nothing I hate more than wasting my day sitting around car dealerships, but Tom Colpitts made the process easy, stress-free and quick! I highly recommend buying from him at Kelly Volkswagen, you will not be disappointed. Thank you, Tom! More
Chris Listro did an excellent job of reviewing the features of the car with me at the time of purchase. My husband and I enjoyed his sense of humor and candor about being new to Volkswagen's sales tea features of the car with me at the time of purchase. My husband and I enjoyed his sense of humor and candor about being new to Volkswagen's sales team. Chris went the extra mile to answer the questions we had that he was not yet 100% familiar with seeing in that he is new to the Kelly team. The run through Chris did (in single digit temps) of all the features on my new car was thorough and very helpful. We are happy to have ended up working with him as our salesperson. Kendra Milan stayed late to complete our sales agreements on a Saturday night; which happened to be the Bruins season opener. Seeing in that she is such a huge fan we really appreciated her friendliness and level of professionalism with us, as she worked to make sure she covered everything that needed to be offered, discussed and signed off on. Everyone on staff was very accommodating. I am happy to have purchased my new car from Kelly VW! More
I had a great experience on President's Day weekend purchasing my new 2013 Passat SE and working with Steve Warren. Contrary to the dreaded pushy, hard-sell, "let me speak to my manager" twenty times d purchasing my new 2013 Passat SE and working with Steve Warren. Contrary to the dreaded pushy, hard-sell, "let me speak to my manager" twenty times during sales process, Steve was courteous, honest and an all-around pleasure to work with. He explained the benefits of VW without resorting to disparaging other vehicle makes which we were considering. Together we were able to hash out a deal both parties were happy with, without spending an eternity at the dealership. After the purchase, Steve walked me through every feature of my new vehicle, making sure I understood how everything functioned. He left me feeling like I could call on him down the road, if I might have a question or issue and that he'd be happy to assist. I would have no problem recommending Steve Warren and Kelly Volkswagen to anyone looking for a fun, affordable and reliable vehicle. More
Our experience working with Chris was a pleasure. We spent several hours there and he took the time to answer all of our questions accurately as well as working out different purchase options to find on spent several hours there and he took the time to answer all of our questions accurately as well as working out different purchase options to find one that we were happy with. Most important was the fact that we never felt pressured or rushed in any way. Chris was also very attentive to the options we were looking for in a new car. Overall our experience at Kelly Volkswagen was great. I highly recommend them to anyone looking to lease or purchase a car. They were professional, attentive, and courteous. More