Kelly Volkswagen

I had a great experience buying a used vehicle at Kelly VW. Obviously, like any dealership, it is the sales person's job to get you to spend money, nothing wrong with that. It is your job to do your homewo VW. Obviously, like any dealership, it is the sales person's job to get you to spend money, nothing wrong with that. It is your job to do your homework and spend as little as possible. With that said, I actually enjoyed the car buying process at Kelly VW. I didn't feel the need to run home and shower like you may feel after going to most dealerships. I highly recommend Steve Warren, he was great to work with. Kelly VW gets a ton of great reviews on here for a reason, they deserve it. More

This is the fourth out of six volkswagens my wife and I have bought from George Sousa .He tries hard to get you a good deal everytime. have bought from George Sousa .He tries hard to get you a good deal everytime. More

Hazem was absolutely terrific. He was extremely patient and caring completely understanding my financial situation and urgency to purchase a used vehicle. He took the time to work with me through a series and caring completely understanding my financial situation and urgency to purchase a used vehicle. He took the time to work with me through a series of models and at no time pressuring me to make a decision. When we finally decided on a vehicle he worked very diligently to get me the best deal he could again taking into serious consideration what I could afford. What I liked the best is he never trioed to oversell me a vehicle understanding the payments would just not fit my budget. He also proved to be a great liason between me and the sales manager and was able to secure a great deal with his diligent negotions. Hazem was an absolute pleasure to work with and at no time came across like the stereotype "Used Car Salesperson". Again there was no pressure to purchase anything other than what I could afford and even waited around late for me due to the distance i had to travel to get to the dealership. What else I noticed was rather unique is he stayed involved in the entire process through the financing process and subsequest delivery of the vehicle. He did not just sell me a car and move on. He is an tremendous assest to your dealership and I certainly hope he is recognized as such. Thanks, Hazem you are a wonderful person. More

This was a great car buying experience. Hazem Muhieddin was my sales rep. He listened to what I was looking for and presented me with both new and used vehicles. Said was the Sale manager working with Haz was my sales rep. He listened to what I was looking for and presented me with both new and used vehicles. Said was the Sale manager working with Hazem. I did not feel that there was a lot of the stereotypical back and forth. We came to an agreed upon price and completed the deal. I was asked when I wanted to take delivery and the folks at the dealership took care of the RMV, inspection etc. It was seamless. I had a few questions regarding a diesel engine, The team was responsive and made sure I understood what I was buying. More

I was a bit scared and intimated with the whole finding the right car experience but Kelly Volkswagen definitely made it quick and easy for me! Steve Ashe took the extra time and effort to understand my ne the right car experience but Kelly Volkswagen definitely made it quick and easy for me! Steve Ashe took the extra time and effort to understand my needs, explain all my options and answer all of my questions in a non-pressure environment. He went above and beyond to make sure I knew how to use all the features on the car I wanted. I am very picky and indecisive but Steve accommodated all my requests and got me a great deal on my 2013 Jetta S. I felt valued as a customer and would highly recommend them to anyone looking to purchase a new vehicle. More

Jason was very responsive to my email inquiries and offered a great a price. Tom was very thorough in allowing me to test drive a couple of different cars and then took the time to show me how to use offered a great a price. Tom was very thorough in allowing me to test drive a couple of different cars and then took the time to show me how to use everything in the car and get everything set up for my comfort, from Bluetooth to the mirrors. Great customer service! I highly recommend this dealership. More

I overall had a great experience at Kelly VW. I was able to work with a few sales representatives and I was able to get a great deal on the car I wanted. Both Chris Listro and Steve Warren were very nice an to work with a few sales representatives and I was able to get a great deal on the car I wanted. Both Chris Listro and Steve Warren were very nice and helpful in the process of buying my first car. More

We just purchased our 2nd car from Kelly-VW and will never hesitate to return or recommend them to anyone. Tom Colpitts is our sales consultant. He made the whole process very pleasant and smooth. It is never hesitate to return or recommend them to anyone. Tom Colpitts is our sales consultant. He made the whole process very pleasant and smooth. It is truly an enjoyable experience working with Tom! We want to express our sincere thank you to Tom and his crew of professionals!! More

I walked into Kelly VW right off the street without an appointment and received the red carpet treatment. I knew what I wanted and sales assistant Jackie found the exact car. He was easy to talk to about appointment and received the red carpet treatment. I knew what I wanted and sales assistant Jackie found the exact car. He was easy to talk to about my wants and needs, and did not pressure at all. This atmosphere was exactly what I needed. Jackie and I were able to work together and create a friendly, honest client-dealer relationship. I would not have bought a car under any other circumstances but these. Thank you Kelly VW for the excellent care, service and product!!! More

I would recommend Kelly VW of Danvers to my friends, colleagues or family after speaking with Eric Sanders in the Parts Department. After contacting 3 other VW Dealerships in MA for parts, I ordered the colleagues or family after speaking with Eric Sanders in the Parts Department. After contacting 3 other VW Dealerships in MA for parts, I ordered the 4 parts I needed for my 2011 VW GTI through Eric at the lowest possible price. I was very pleased with the service rendered from Eric Sanders and his friendliness, consideration and great customer service skills. I would shop at Kelly VW of Danvers for parts again. More