Kelly Toyota of Hamburg

Freedom Toyota Experience We leased a new Corolla from Freedom Toyota yesterday. Jasten Prutzman was our salesman, and was very pleasant to deal with. He presented the car it We leased a new Corolla from Freedom Toyota yesterday. Jasten Prutzman was our salesman, and was very pleasant to deal with. He presented the car itself and the financials in an interesting, matter-of-fact manner without being pushy. The rest of the staff at Freedom was also very courteous and helpful. All in all a first rate experience. More

Excellent It was very pleasant, easy and enjoyable. Matthew answered all of the questions that I had and did not make me feel stupid, like other places have, b It was very pleasant, easy and enjoyable. Matthew answered all of the questions that I had and did not make me feel stupid, like other places have, because I am a woman. More

FREEDOM toyota is awesome and if you go there see BRIAN LONG Brian Long was our salesman and did an excellent job and was great to work with. He was very helpful; and was not forceful at all but very patient an Brian Long was our salesman and did an excellent job and was great to work with. He was very helpful; and was not forceful at all but very patient and worked with me every step of the way. Even after I found a better deal at another dealership; they matched it and even did a little better. I would recommend this dealership to all my friends and my wife and I even drove over an hour away to buy from Freedom and Brian because of their Steller service. They even stayed till after 6 on a Saturday to sell us the car and show us all the features on the car. More

Excellent Customer Service!!! I had to write about what a wonderful experience we had with Craig Zoppa! He was so professional AND HELPFUL on the phone. I was having a particular I had to write about what a wonderful experience we had with Craig Zoppa! He was so professional AND HELPFUL on the phone. I was having a particular issue with my car. He listened intently and said he would get to the bottom of it and even arranged for a loaner car so he could assess the car when it started cold in the morning. Craig was friendly, knowledgeable, professional, efficient and a pleasure to deal with! As always ... I LOVE FREEDOM TOYOTA! It's a "Class" organization! I'm so glad Craig moved back to the area and is with Freedom once again. Thanks again! Andrea & Jon Pearson More

Great experience Brian was extremely helpful and patient. He fought to get me the best deal possible that fit in my budget. I had a great experience at Freedom Toyota. Brian was extremely helpful and patient. He fought to get me the best deal possible that fit in my budget. I had a great experience at Freedom Toyota. More

THE BEST BRIAN LONG, WAS RECOMMENDED TO ME AFTER I HAD TALKED TO JEN IN SEVERAL EMAILS. SHE KNEW WHAT SHE WAS DOING, SHE GAVE MY SERVICE TO BRIAN, HE WAS GREAT BRIAN LONG, WAS RECOMMENDED TO ME AFTER I HAD TALKED TO JEN IN SEVERAL EMAILS. SHE KNEW WHAT SHE WAS DOING, SHE GAVE MY SERVICE TO BRIAN, HE WAS GREAT, HE DIDNT GIVE UP AFTER I TURNED DOWN 2 SELECTIONS, HE SAVED THHE BEST FOR LAST, AND BRIAN ALONG WITH HIS COWORKERS, JUST MADE THINGS HAPPEN FOR ME, LIKE A DREAM COME TRUE. GOD BLESS YOU BRIAN, I AM SO HAPPY WITH MY CHOICE, YOUR NEW FRIEND, CAROL SMITH More

Honest/No pressure Sales We shopped around at a number of dealers across 4 different vehicles. I had visited Freedom and spoke to Faith who gave me some idea as to what deals We shopped around at a number of dealers across 4 different vehicles. I had visited Freedom and spoke to Faith who gave me some idea as to what deals they might have, although we did not have the trade-in vehicle with us. A few days later I did research online on the vehicles I was considering. That evening I received a call from a different dealer who offered what sounded like a good deal. We visited there and the quote was not bad, but they offered a VERY low trade-in amount for our car. We left and called Faith who offered a better deal. The next day we went up and closed the deal with her. Throughout the process, she was honest and NEVER pressured us as other sales people did. One even had the audacity to claim they were losing money, even though they continued to call to get us back to buy. We took pity on them and did not go back as we did not want them to lose money! LOL. Faith KNEW the details about the car, was clear in her explanations, and was friendly without being fake. We would recommend her and this dealership to anyone. Also, their service process seemed VERY easy and convenient. I am SO happy with my experience there! More

Thank You! Erin Tobias is a rock star! It all started with a phone call. My Rav had been recalled. I had a screw in my tire. I had a budget and a strange req Erin Tobias is a rock star! It all started with a phone call. My Rav had been recalled. I had a screw in my tire. I had a budget and a strange request. Erin did a great juggling act & made it all happen seamlessly while saving me $500. Thank you Erin! You are my hero. More

HAPPY CUSTOMER I can't express how happy that I came to this dealership they were so friendly and honest about everything I will be a customer for life. Thanks for h I can't express how happy that I came to this dealership they were so friendly and honest about everything I will be a customer for life. Thanks for helping me to get into a vehicle I love. More

Nicky Gentilli was pleasant and helpful. Scheduled a service quickly with no hassle. When I picked up my vehicle I was greeted with a handshake and I was very impressed. service quickly with no hassle. When I picked up my vehicle I was greeted with a handshake and I was very impressed. More