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Kelly Toyota of Hamburg
Hamburg, PA
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1,354 Reviews of Kelly Toyota of Hamburg
Love Freedom Toyota and Erin Tobias Erin is an excellent service manager. She is friendly helpful and does not try to take you over the barrel. All service managers should be like Erin. Erin is an excellent service manager. She is friendly helpful and does not try to take you over the barrel. All service managers should be like Erin. We bought our second Rav4 because we could trust Erin. She knew the ins and outs of our car More
Happiness is buying from Freedom!! ALL department employees are extremely professional, personable, and knowledgeable of their positions at this dealership! Buying my RAV4 new was my f ALL department employees are extremely professional, personable, and knowledgeable of their positions at this dealership! Buying my RAV4 new was my first car purchase that was easy, thanks to Donny in Sales. Extremely helpful! Erin has been my Service Advisor since and she is wonderful to work with. I had routine service today. Kudos to the dealership for having women in the service department. I would recommend this dealership strongly with no hesitation. Jane Evans More
I felt right at home Everyone was so pleasant and helpful, even when I said I was waiting for Doug. I bought my previous Camry from him and he was great. I would certainl Everyone was so pleasant and helpful, even when I said I was waiting for Doug. I bought my previous Camry from him and he was great. I would certainly recommend anyone looking for a car to head to Freedom. More
Service with no appointment I stopped in at lunch time hoping to be able to get an oil change without an appointment. Erin got me in and out in an hour, was professional, yet ch I stopped in at lunch time hoping to be able to get an oil change without an appointment. Erin got me in and out in an hour, was professional, yet cheerful. Good work! More
Doug is genuine, accountable, and non-pressure Doug Murphy acted on my best behalf as my car salesman. He made me feel so welcome and important and that was on Labor Day which is one of the Biggest Doug Murphy acted on my best behalf as my car salesman. He made me feel so welcome and important and that was on Labor Day which is one of the Biggest and busiest car sales days of the year! Doug is just a very genuine person. He let me become used to the car console for a minute as the new car idled at the beginning of my test drive until I was ready. He allowed me some quiet moments during our test drive so I could absorb the car's features for myself. It was interesting that he anticipated some of my follow-up questions about car options and he checked and made sure I understood what the answer was. He asked if I had any questions. It was non-pressure even on such a busy Labor Day weekend. In the end, he took ownership and accountability over my entire sale and asked me to contact him with any question no matter how small after I bought my car. This could not have worked out better for me. Thanks Doug! More
Short & Simple, Easy to make a Deal! My Wife Carole and I went to Freedom on Labor Day to look at their Cars. We had been at 2 previous dealerships in August where they tried to pressure My Wife Carole and I went to Freedom on Labor Day to look at their Cars. We had been at 2 previous dealerships in August where they tried to pressure us into an instant deal. Not so at this dealership! They welcomed us and we were able to look around without a hassle. When a salesman became available he asked us if we would like to test drive a car. I explained what we were looking for and we proceeded to test drive. When we got back we were greeted by several of their staff and started to talk a deal. They gave us an offer, I countered and we struck a deal. Short and Simple! Not an all day affair. More
Recall My experience at Freedom Toyota was escellent. The service advisor was knowledgeable and friendly. The estimated time for the service work was 3 ho My experience at Freedom Toyota was escellent. The service advisor was knowledgeable and friendly. The estimated time for the service work was 3 hours.. but acutal time was 1hour and 45 minutes, which was great. More
Great dealership , especially our sales person, Faith. She was knowledgeable, professional, and very patient with our questions. We are very happy with the service d , especially our sales person, Faith. She was knowledgeable, professional, and very patient with our questions. We are very happy with the service department also. More
great experience No time was wasted It was a pleasant experience sales person took the time to explain every thing about the car this is my first Toyota and I love it No time was wasted It was a pleasant experience sales person took the time to explain every thing about the car this is my first Toyota and I love it More
Is how it should be Mr. Murphy is a well trained sales person he is beyond the normal sales man average, he ask and look for the costumer's sake ; we have been making bus Mr. Murphy is a well trained sales person he is beyond the normal sales man average, he ask and look for the costumer's sake ; we have been making business with him since we meet him years ago always updating and receiving the best for both of us. ( My husband and wife). More