Kelly Toyota of Hamburg
Hamburg, PA
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1,353 Reviews of Kelly Toyota of Hamburg
A life changing purchase! My wife and I came into the dealership with a leased 2016 RAV4 that was causing us to worry about the mileage we had been putting on the car. We were My wife and I came into the dealership with a leased 2016 RAV4 that was causing us to worry about the mileage we had been putting on the car. We were able to get out of the lease and purchase a new 2017 RAV4 that was affordable and more comfortable than than the 2016 model. Our sales consultant, Raj Majumdar, was the answer to our prayers, literally. It was our second purchase from him and when he realized that we were there looking for a solution to our mileage problem, he was quick to solve our problem. Health problems and other issues had caused us to travel to the Lehigh Valley (PA) from our home in Schuylkill County (PA) several times a week for almost a year. We had put 22,000 miles on the car in just under a year. Raj took a minute to figure a solution and within three hours we were driving home in a 2017 RAV4. We are repeat customers at Freedom Toyota and plan to return in the future. Great job, Raj. More
Worst Car Went to this dealership thru word of mouth. My sales man jasten prutzman was the greatest guy in the world and still is I say this because their is on Went to this dealership thru word of mouth. My sales man jasten prutzman was the greatest guy in the world and still is I say this because their is only so much he can do. I bought a Kia Soul less than a year the paint starts to chip off it. Called Kia they send me to outten Kia to do a paint assignment on the vehicle. The paint comes back as 3 different colors. Which means this car was painted over. Took the car to Fred beans to fix comes to find out car was crashed in front and back. Freedom Toyota is now saying they had no idea this happen. Which I find very hard to believe. My Kia only had 20.000 thousand miles on it. When I told them what can I do they said they can paint it but I have to pay. lol it's been 4 weeks I have not herd one word from them. This is total BS do not buy crashed cars from these people. I will be contacting a lawyer and will give them bad reviews in every web site possible. I will even contact local news. So no one can go thru what iam going thru. More
great experience didn't have a lot of money to spend but they worked with me to get a good trade in and a great deal on a great used car.would recommend highly to anyo didn't have a lot of money to spend but they worked with me to get a good trade in and a great deal on a great used car.would recommend highly to anyone looking to buy. thank you!! More
TOYOTA C-HR ALL THE WAY ONE OF THE BEST DEALERSHIPS I HAVE EVER BEEN TO. IVAN MADE U FEEL AT HOME AND PEACE. I WILL TELL EVERYONE ABOUT FREEDOM TOYOTA. 2 THUMBS UP.. ONE OF THE BEST DEALERSHIPS I HAVE EVER BEEN TO. IVAN MADE U FEEL AT HOME AND PEACE. I WILL TELL EVERYONE ABOUT FREEDOM TOYOTA. 2 THUMBS UP.. More
The excellent experience I expected. Knowing the owner of Freedom Toyota from decades ago, I expected his personality to translate to a business with excellent service, customer treatment Knowing the owner of Freedom Toyota from decades ago, I expected his personality to translate to a business with excellent service, customer treatment and fair dealing. I was not disappointed. Everyone I worked with was friendly, truly listened, and was as accommodating as possible to help fulfill my needs. You can tell they weren't trying to sell a car, they were trying to make a happy customer. That's an important difference! More
A great experience at Freedom Toyota I went in to Freedom because I was looking for a newer car with less miles for travel. I met with Donny, he was very personable and his first priority I went in to Freedom because I was looking for a newer car with less miles for travel. I met with Donny, he was very personable and his first priority was to make me happy as a buyer. He wanted to make sure this was the best choice for me, not just to sell a car to me. He really knew what he was talking about, and he even worked with the service technicians to get me the most accurate information about the car and it's past as possible. Overall, I was very happy with Freedom. More
No Haggle Dealership? Found a great Toyota Corolla on Autotrader at this dealership, but when I called to make a reasonable cash offer I was told that the dealership only a Found a great Toyota Corolla on Autotrader at this dealership, but when I called to make a reasonable cash offer I was told that the dealership only accepts what is on the window sticker. I don't know too many people that pay retail for a vehicle; I certainly can't afford to. More
Knowledgeable and courteous staff Visited dealership to look for a replacement for our second car. We were met by Raj, who guided us through the inventory, and explained some of the sp Visited dealership to look for a replacement for our second car. We were met by Raj, who guided us through the inventory, and explained some of the specials and incentives the dealership was offering. When we selected vehicles we were interested in, Raj guided us through all of the vehicles features prior to the test drive. Raj was also able to answer any questions we had, and his knowledge of the vehicles was readily apparent. Also, during the process, we were able to discuss our trade and purchase with Ray, the Customer Experience Manager. Ray was very frank and matter-of-fact when discussing the process, After our purchase, our finance and processing were handled by Jermain, who was very efficient and knowledgeable. All of the above mentioned staff were also very courteous, and treated us with the utmost respect throughout our purchase experience. I would highly recommend this dealership to anyone in search of a new vehicle, along with a great deal. More
Our new Toyota 4 Runner We received excellent service. Salesman was very informative, mannerly and answered all our questions. He made us feel very comfortable because he was We received excellent service. Salesman was very informative, mannerly and answered all our questions. He made us feel very comfortable because he was so friendly. Love our new 4 Runner! More
Very satisfied Cannot say enough good things about our experience at Freedom. Blake was wonderful and found the exact vehicle we needed. No pressure and a great pers Cannot say enough good things about our experience at Freedom. Blake was wonderful and found the exact vehicle we needed. No pressure and a great personality. We would recommend Freedom Toyota and we plan on having our car serviced there. More