Kelly Toyota of Hamburg

I have found the staff and service at Freedom Toyota to be cordial and professional every time I have a reason to visit the service department. They take very good care of my vehicle, I trust them and alwa be cordial and professional every time I have a reason to visit the service department. They take very good care of my vehicle, I trust them and always follow their vehicle recommendations. "Knock on wood" I hope I will never be disappointed! More

Erin did her best to ensure I had a stress free experience. Her professionalism, knowledge, and kindness were excellent. I felt at home while working with Erin. experience. Her professionalism, knowledge, and kindness were excellent. I felt at home while working with Erin. More

I took my car there for an oil change. They said it would take 2 hours which I think is rediculous for what I wanted done. They took me home and left me there for 5 hours and told me they had nobody to brin take 2 hours which I think is rediculous for what I wanted done. They took me home and left me there for 5 hours and told me they had nobody to bring me my car. Finally had to get wife to take me up to get it. They never responded to my phone message. More

Great Job, but the car wash was very bad, better off not doing it. My 8 year old does better. If you are going to wash the car do it right. This is not the first time the car wash was bad. doing it. My 8 year old does better. If you are going to wash the car do it right. This is not the first time the car wash was bad. More

My wife and I purchased a 2011 Prius at Freedom Toyota Scion in July. We are very happy with our new car, and just as happy with our experience at the dealership. We went to Hamburg from Harrisburg be Scion in July. We are very happy with our new car, and just as happy with our experience at the dealership. We went to Hamburg from Harrisburg because we heard that nobody beats Freedom’s prices. After our car buying experience, we agree. But Freedom also has something that other dealerships do not: Dan Elliott. We began our car shopping several months ago at Freedom. We looked at a 2008 Prius, which we eventually decided against. We spent the next several weeks visiting many of the dealerships in the Harrisburg area. During this time, we interacted with numerous salespeople. Dan set himself apart in the following ways. Although the first car we looked at did not work out, Dan continued to email us with new choices. Many other salespeople said that they too would do this. They did not, Dan did. And we are glad, because he eventually emailed us the information on the car we now own. Dan explained the ins and outs of the Prius, highlighting the advantages of the Prius over other hybrids. He detailed how Toyota’s hybrid technology is several years ahead of Honda’s, the other manufacturer that we were considering. Most importantly, we liked Dan. Many of the salespeople we met made us feel uncomfortable and pressured. Dan came off as genuine and honest. We felt that he had our best interest at heart, and that meant everything to us. We couldn’t be happier with our car, and we strongly recommend anyone in the market for a vehicle to stop by Hamburg and talk to Dan Elliot at Freedom Toyota Scion. More

I was referred to this dealership by my neighbor Nick Gentilli who works at Freedom in the service department. I was originally impressed by the size of the facility and the amount of vehicles they had i Gentilli who works at Freedom in the service department. I was originally impressed by the size of the facility and the amount of vehicles they had in stock. The dealership was a bit busy when I arrived but I was still given 100% attention from all staff members with any questions I had. Every member of the staff was friendly and courteous. I found the exact model I was looking for with all the options and even the color I wanted. Before I drove away I was shown around my vehicle and they even helped set-up my entune. The car was washed and detailed and I drove it home with no problems. I would recommend Freedom Toyota to anyone looking to purchase or servce their vehicle. More

Doug is a great guy. Helped us out a lot, very friendly and made sure he could do whatever he could to make sure we were satisfied. I highly recommend Doug to anybody. and made sure he could do whatever he could to make sure we were satisfied. I highly recommend Doug to anybody. More

Weston was great, the vehicle was a surprise for husband and he really worked with me to get it done. Exceptional Service was provided and Wes went all out to make it a special. and he really worked with me to get it done. Exceptional Service was provided and Wes went all out to make it a special. More

Erin and her staff were overly friendly and seemed to know right where the problem was. Wait time was very minimal and appointment time was kept. know right where the problem was. Wait time was very minimal and appointment time was kept. More

Just purchased a 2002 MR2 ( not from here) and had ordered some parts including a new key. iIn the mean time I lost the one key I had and had the car taken to Freedom. They were able to take care of ordered some parts including a new key. iIn the mean time I lost the one key I had and had the car taken to Freedom. They were able to take care of this and did some other work as well. They were super. The Tech had some questions and called me to be sure of what I wanted him to do. More