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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.0
411 Reviews

411 Reviews of Kelly Nissan of Woburn - Service Center

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August 13, 2020

Very nice people with top service.I am glad they are Very nice people with top service. I am glad they are near where I live. Quality workmanship and professionalism which are hard to come by these day More

by Gxer319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Kelly Nissan of Woburn responded

Thank you! We are glad that you have had such a positive experience and that everyone including Phi Phi have taken excellent care of you. We are more than happy to provide you top service! We appreciate your recommendation!

May 28, 2020

My service advisor Phi was awesome. Genuine and a real advocate for the customer. Very attentive also. Kept me updated, for me a courtesy loaner, and made what could have been a huge headache very easy. More

by ejluvsrush
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Kelly Nissan of Woburn responded

We are pleased to hear that about Phi Phi! It is great to know that he was a huge help and made sure you were well taken care of. Thank you for taking the time to share your experience with us! We will be sure to pass this along to Phi Phi!

January 12, 2020

Hollie was fantastic!! She could not have been more helpful. She is a great asset to your company and clearly a very hard worker!! Thanks for all the help. More

by Bob J
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Jan 15, 2020 -

Kelly Nissan of Woburn responded

Hi Bob! We are pleased to know how awesome Holliane was and that she was more than helpful. Thank you for taking the time to share this with us, we will be sure to pass it along to Holliane!

January 11, 2020

Holliane was so professional, she has such a great personality & she was awesome! The loaner car was clean. My car was fixed within the time I was told. Great service! Thank you More

by Cgalls71
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Jan 15, 2020 -

Kelly Nissan of Woburn responded

On behalf of Holliane, thank you! We are glad that you had such a positive experience and that Holliane was more than helpful. We appreciate you taking the time to share your feedback with us!

January 07, 2020

I’ve been going to the dealership for a few years now I got to give a thumbs up to the dealership and two thumbs Up to Phi Phi the service advisor he was awesome!!! More

by glenn.travassos
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Kelly Nissan of Woburn responded

Thank you, Glenn! We are pleased to know how helpful Phi Phi has been and that you have always had a great experience with us over the years! We appreciate you taking the time to share your positive feedback with us!

December 30, 2019

Excellent service! Friendly and very knowledgeable! Even though it was crowded I was treated like I was the only customer there! Great experience for sure! More

by Lgiov3
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Dec 31, 2019 -

Kelly Nissan of Woburn responded

Hi Lgiov3! Thank you for sharing your experience with our team at Kelly Nissan of Woburn! We apologize for the crowded environment during your visit. We appreciate hearing that you felt like you were the only customer there - we hope all of our customers feel that same way. Thank you for working with us for your service visit and we look forward to helping you again!

December 23, 2019

Great customer experience with their Service department! Holliane was terrific from the onset.. explaining their workflow and setting expectations appropriately, keeping me informed as the process moved alo More

by Peter
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Dec 27, 2019 -

Kelly Nissan of Woburn responded

Thank you Peter, we are so glad to hear that Holliane was so helpful throughout your service visit and kept you informed. We also appreciate you taking the time to let us know how your visit went. Please let us know if we can assist you again Peter. Take care!

December 12, 2019

Excellent service, very friendly staff! and Brianna is a very wonderful and very helpful person!! Thank you all and keep it up! I recommend it! More

by Cesar Cruz
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Kelly Nissan of Woburn responded

Thank you, Cesar! It is great to know that Brianna was so helpful and great to work with! We will be sure to pass this along to her!

December 04, 2019

Very happy with service received today.Phi Phi my Very happy with service received today. Phi Phi my service advisor is very informative and helpful. Work was completed in a timely manner and Phi Phi More

by Mgigli5702
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Kelly Nissan of Woburn responded

Thank you! We're glad that you were happy with the service that you received and that Phi Phi was so informative and helpful!

December 04, 2019

Service department repaired problem vehicle had which was a seal leak at transfer case. Service advisor Phi Phi Hoang great dealing with and kept me in the loop on progress of repair. More

by sstepanis
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Kelly Nissan of Woburn responded

We are pleased to hear that! It is great that Phi Phi took care of your vehicle and made sure you were kept informed. Thank you for your review! We will be sure to pass this along to Phi Phi.

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