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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.0
411 Reviews

411 Reviews of Kelly Nissan of Woburn - Service Center

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January 30, 2021

Excellent customer service and attentive to my request. Job completed accurately as promised. Working with Brianna was easy and she is very professional and knowledgeable. More

by hzeph1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kelly Nissan of Woburn responded

That is great to hear! We are pleased to know that you had the opportunity to work with Brianna and that she was so helpful and friendly! We appreciate you taking the time to share your experience with us!

January 13, 2021

Service advisor Phi Phi Hoang professional, efficient, addressing all questions and concerns. A definite asset to Kelly Nissan of Woburn. Great service and a courteous staff. More

by ruth_silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Kelly Nissan of Woburn responded

Hi Ruth! We are pleased to know that you had the opportunity to work with Phi Phi and that he was more than helpful! Thank you for taking the time to share this with us!

January 06, 2021

It was simple and friendly staff, specially Holliane Pereira, she explained to me what she is going to do and gave me some advices. Thank you! More

by raghym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Jan 07, 2021 -

Kelly Nissan of Woburn responded

On behalf of Holliane, thank you! We are pleased to know that you had such a pleasant experience and that Holliane made sure you were well taken care of. We appreciate you sharing your feedback with us!

December 24, 2020

Phi & the Service Department provided an excellent, timely & reasonably priced service when the need arose during the Pandemic. The premises were adequately spacious, clean, comfortable & well-ventilat More

by vg97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Kelly Nissan of Woburn responded

That means a lot to us! We are glad that you had the opportunity to work with Phi Phi and that he was more than helpful! We really appreciate your recommendation - we will be sure to pass this along to Phi Phi!

November 21, 2020

Kelly never disappoints, quality service at a great price. I drive 30 miles just to get service done here, It's the only dealer I trust with my nissans. More

by Gabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Kelly Nissan of Woburn responded

Wow, we really appreciate your loyalty and dedication to us, Gabe! It is great to know that you always have great service experiences with us and that Brianna has taken excellent care of you! Thank you for your support! Have a happy Thanksgiving, Gabe!

November 14, 2020

She is allways there for you ,And she will go the 100 !! If she have to making sure that you are satisfied at the end of the service done to your vehicle , More

by Sid Hervin
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Nov 16, 2020 -

Kelly Nissan of Woburn responded

Hi Sid! We are happy to know that you had the opportunity to work with Holliane and that she was more than helpful. Thank you for taking the time to share your feedback with us!

November 08, 2020

I was pressed for time and asked for my service to be moved up by 20 minutes. Not only did they accommodate me, they accepted a coupon. Great service. More

by M.correnti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Nov 10, 2020 -

Kelly Nissan of Woburn responded

On behalf of Holliane, thank you! We are happy to know that you had a great experience and that you were well taken care of! It is great that they made sure that everything was taken care of in such a timely manner and that your coupon was accepted as well! We really appreciate you taking the time to share this with us!

October 10, 2020

Excellent service and always attentive to my concerns. Never tried to up sale or recommend unnecessary service that are not needed. Good vibe teams always. More

by hzeph1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Kelly Nissan of Woburn responded

That is great to hear! We are happy to know that Brianna and Phi Phi took excellent care of you and were more than helpful. We appreciate you taking the time to share this with us!

August 26, 2020

I purchased my vehicle here because of the dealership's good reputation. I have been coming back here for regular scheduled maintenance for over 3 years now. Here, the know how to deal with people; I hav More

by azzurri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Aug 26, 2020 -

Kelly Nissan of Woburn responded

We really appreciate that, azzurri! We are glad that over the years, Holliane has been more than helpful and your go-to person. It is great that she has always made sure all your questions are answered in great detail and that both you and your car are well taken care of. On behalf of Holliane, thank you for sharing your experience with us! We appreciate your loyalty!

August 19, 2020

The repairs were done in a timely, professional manner. The price for the work was reasonable. Phi Phi is an excellent advisor, he explained the repairs needed in detail. More

by BCovitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Kelly Nissan of Woburn responded

On behalf of Phi Phi and Mike, thank you for taking the time to share your feedback with us! We are glad that the repairs were done in such a timely and professional manner and that Phi Phi made sure everything was explained in detail.

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