411 Reviews of Kelly Nissan of Woburn - Service Center
Quick Stop It is very helpful that I can call and get my car in the same day. Everyone in the service department is extremely helpful and courteous! I also enj It is very helpful that I can call and get my car in the same day. Everyone in the service department is extremely helpful and courteous! I also enjoy ending my visit with Lisa, she is always so pleasant More
All around exceptional service. Since the first day I walked into Kelly Nissan of Woburn, I have received unbelievable service, whether it was Sales or Service. I have purchased sev Since the first day I walked into Kelly Nissan of Woburn, I have received unbelievable service, whether it was Sales or Service. I have purchased several vehicles in the past at other dealerships and not once have I EVER been treated with such professionalism!!! I know I have other Nissan Dealerships that are a lot closer, but, I would rather travel the extra mileage for the awesome treatment I get at Kelly Nissan of Woburn. It's all about quality not quantity, and that is exactly what you get at there, grade A quality! More
Excellent Customer Service Cliff in the Service Center was very kind and accommodating to needing my transmission and brakes fixed. I was provided a rental car while they worked Cliff in the Service Center was very kind and accommodating to needing my transmission and brakes fixed. I was provided a rental car while they worked on my car for a few days and my car is running like new. More
Friendly service I went for oil change and other couple of issues. they checked properly. the waiting room is nice. u can enjoy coffee and check new car features. I went for oil change and other couple of issues. they checked properly. the waiting room is nice. u can enjoy coffee and check new car features. More
Exceptional Service Exceptional Service, The Service Manager was very professional and courteous explained all services that were preformed, received vehicle back extra c Exceptional Service, The Service Manager was very professional and courteous explained all services that were preformed, received vehicle back extra clean,very happy with service. More
First service apptmt for 2015 Rogue Love the vehicle and the service experience was courteous and done within the anticipated time. Very pleased with the entire operation, from the car s Love the vehicle and the service experience was courteous and done within the anticipated time. Very pleased with the entire operation, from the car sale with Shawn Crowley to the service. More
Very satisfying I have always been treated well and always get the job done. Mike the mechanic also did a good job in diagnosing the problem. I have more work to ge I have always been treated well and always get the job done. Mike the mechanic also did a good job in diagnosing the problem. I have more work to get done in the future. More
Shouldn't have had to waste an hour. sunroof shattered for no reason. called into dealer ship and was told to bring in the car and that i'd get a loaner. brought it in and found i couldn' sunroof shattered for no reason. called into dealer ship and was told to bring in the car and that i'd get a loaner. brought it in and found i couldn't get a loaner after all. After some research they figured out it was a factory sunroof and was told i had to go through insurance. not exactly sure why that couldn't have been discovered over the phone as they have my car on record. seems to be a disconnect there. More
tire check 12ooo miles needs new tires could you more dealer support in helping to get some help in getting new tires these tires should never had worn. Now saying low pressure and drivi could you more dealer support in helping to get some help in getting new tires these tires should never had worn. Now saying low pressure and driving in snow NONE of that is true nothing ever showed on dash, pressure checks each oil change and I have done 4 times and I do not drive in snow. Really I would expect to get some compensation or pro rated replacement on those tires. I bought the best edition the Platinum I did not expect to have to buy new tires w/low mileage. This is my 2nd pathfinder from this dealer. I am not saying that the person I dealt with was rude he was nice and took the time to have the car put on the lift and check the tires. More
FINE TIMING I had an appointment for an oil change @ 8AM on Saturday AM. I got to Kelly @ 7:50 or so. I was checked in and given an approximate wait time of 45 I had an appointment for an oil change @ 8AM on Saturday AM. I got to Kelly @ 7:50 or so. I was checked in and given an approximate wait time of 45 minutes. What a great surprise when I was told I could go to my car @ 8:30 - it was all finished and checked out. Everyone is always so nice! Today it was Cliff who was smiling and upbeat. Almost time for my 60,000 mile check up - see you soon, Kelly Nissan! More