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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.0
411 Reviews

411 Reviews of Kelly Nissan of Woburn - Service Center

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December 03, 2015

Quick Stop It is very helpful that I can call and get my car in the same day. Everyone in the service department is extremely helpful and courteous! I also enj More

by karen.devos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Kouzoukas, David Dennis, Dylan Gallagher
Dec 21, 2015 -

Kelly Nissan of Woburn responded

We are happy to be doing business with you Karen. It is our pleasure to provide you with any accommodations you need and we hope to see you again soon.

December 02, 2015

All around exceptional service. Since the first day I walked into Kelly Nissan of Woburn, I have received unbelievable service, whether it was Sales or Service. I have purchased sev More

by PaulaC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek Courtois, Jose Soto, Brittany Szymkowski, Holly Moore, Dylan Gallagher
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Unbelievable service is what you deserve Paula! We are happy that you've had a great experience each and every time and are happy to have you as a customer. We look forward to doing business with you again. Thanks again Paula.

December 01, 2015

Excellent Customer Service Cliff in the Service Center was very kind and accommodating to needing my transmission and brakes fixed. I was provided a rental car while they worked More

by mcgovernn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff
Dec 21, 2015 -

Kelly Nissan of Woburn responded

We're pleased to hear that mcgovernn. Happy to know how kind and accommodating Cliff was to you during your visit. Thanks for the review.

December 01, 2015

Friendly service I went for oil change and other couple of issues. they checked properly. the waiting room is nice. u can enjoy coffee and check new car features. More

by MM Rahman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Augusta
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Glad that you enjoyed the coffee MM Rahman, we are more than happy to provide those services to make your stay more enjoyable. Thanks for sharing your review with us.

December 01, 2015

Exceptional Service Exceptional Service, The Service Manager was very professional and courteous explained all services that were preformed, received vehicle back extra c More

by MLGAGNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Courtois
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Thank you MLGAGNE! We always aim to please-happy to hear that you received exceptional service and all your questions were answered.

November 30, 2015

First service apptmt for 2015 Rogue Love the vehicle and the service experience was courteous and done within the anticipated time. Very pleased with the entire operation, from the car s More

by DOTHALPIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Hi DOTHALPIN. Pleased to hear that you are enjoying your new Rogue, it's a great car! Thank you for working with Shawn and the rest of the team.

November 30, 2015

Very satisfying I have always been treated well and always get the job done. Mike the mechanic also did a good job in diagnosing the problem. I have more work to ge More

by noeldnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Courtois
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Thanks for the review noeldnd, glad that you are always treated well here-you deserve the absolute best! We look forward to working with you next time you come in, thanks again.

November 29, 2015

Shouldn't have had to waste an hour. sunroof shattered for no reason. called into dealer ship and was told to bring in the car and that i'd get a loaner. brought it in and found i couldn' More

by rogue978
Recommend Dealer
No
Employees Worked With
unknown
November 26, 2015

tire check 12ooo miles needs new tires could you more dealer support in helping to get some help in getting new tires these tires should never had worn. Now saying low pressure and drivi More

by dautenzio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
November 25, 2015

FINE TIMING I had an appointment for an oil change @ 8AM on Saturday AM. I got to Kelly @ 7:50 or so. I was checked in and given an approximate wait time of 45 More

by JAZZYHOTFRIDAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff
Dec 21, 2015 -

Kelly Nissan of Woburn responded

More than happy to accommodate you JAZZYHOTFRIDAY. It is great to hear how great the timing was for you-we always want your visits to be fast and efficient! We look forward to seeing you again soon, thanks for the review.

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