Kelly Nissan of Woburn - Service Center

Great Service Department The service department is great , they wait on you right away. They explain all of the work that needs to be done and also how long it will take. And The service department is great , they wait on you right away. They explain all of the work that needs to be done and also how long it will take. And your vehicle is ready when they told you it would be. More

Great, quick service! The service there was great! I went to Nissan yesterday to have a couple of things fixed on my car. David helped me out in the service department. He The service there was great! I went to Nissan yesterday to have a couple of things fixed on my car. David helped me out in the service department. He made sure I was in and out quickly and helped out the best he could price wise. The mechanics did everything so fast and everyone there was friendly. I will definitely be getting my service done there any time I have a problem with my car! :) More

friendly, easy to deal with This is the second Nissan I've brought to this dealership service department over a course of 5+ years. I really appreciate how everyone I've encounte This is the second Nissan I've brought to this dealership service department over a course of 5+ years. I really appreciate how everyone I've encountered has been pleasant, and will take the time to answer any questions before any work is done. The quality of the work is excellent and completed pretty quickly. I'll keep going back as long as they keep up the good work!! More

Kelly Nissan of Woburn---Outstanding Customer Service Dylan Gallager at Kelly in Woburn is the best. I have never had such a positive experience dealing with an automotive service center as I had with Dy Dylan Gallager at Kelly in Woburn is the best. I have never had such a positive experience dealing with an automotive service center as I had with Dylan at Kelly. He was so helpful and genuinely cared about helping me with the issues I was having. I have been to Kelly twice in the past four months for two different issues and Dylan has been great both times. The work I needed on the second visit was expensive and he helped show me how to offset some of the costs and never made me feel as though I was being railroaded. I actually went back to Kelly the second time because of the fantastic service I got from Dylan the first time. Although my experience with Nissan corporate was far less than satisfying, my experience with Kelly was nothing but positive. The fact that I was offered a loaner car for the time my car was there was huge. I don't know what I'd have done without that. Everyone there is very nice, from the guys in the service center to the ladies at the desk. As long as I own my Nissan, I will continue to use Kelly for my service. I can't say enough how positive my experience was! More

Great Customer Service I'm new to the state of Massachusetts and been living here for a couple of months. Dylan did a great job when it comes to making a customer feel welco I'm new to the state of Massachusetts and been living here for a couple of months. Dylan did a great job when it comes to making a customer feel welcome and have a great experience. He was very helpful. I will come here again. More

Consistently has been the best service experince I've had. I been driving different models of Nissan's since 2003. Based on where I purchased the car, lived, or worked in the greater Boston area I've been to I been driving different models of Nissan's since 2003. Based on where I purchased the car, lived, or worked in the greater Boston area I've been to about 5 different Nissan dealers for service. Kelly Nissan of Woburn has by far been the best. They been very accommodating in offering loaner cars, even made the technicians that have worked on my car or would be working on the car available to go over questions or issues in detail. I have been there 3 times over the last 6 months and I always left feeling very comfortable with the level of service I received. More

Excellent I have been to the service dept twice and both times have had excellent service. I would highly recommend Kelly Nissan to anyone looking for a Nissan I have been to the service dept twice and both times have had excellent service. I would highly recommend Kelly Nissan to anyone looking for a Nissan More

Check up We wanted to check to see if the transmission was working properly - the car had been chugging every now & then. They ran all the diagnostic tests & e We wanted to check to see if the transmission was working properly - the car had been chugging every now & then. They ran all the diagnostic tests & everything checked out fine. Thanks More