Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
411 Reviews of Kelly Nissan of Woburn - Service Center
Sort by
January 08, 2016
Oil Change and Inspection Dylan helped me with scheduling and getting things done in a timely manner. He made sure I was taken care of from start to finish. Dylan helped me with scheduling and getting things done in a timely manner. He made sure I was taken care of from start to finish. More
by MFIDLER10
Verified CustomerEmployees Worked With
Dylan Gallagher
January 08, 2016
Service Visit Review The service was performed efficiently with Mr. Dennis providing advise on appropriate service options and making sure that he followed-up with me afte The service was performed efficiently with Mr. Dennis providing advise on appropriate service options and making sure that he followed-up with me after completion. More
by ROBERT.BERTOLAMI
Employees Worked With
David Dennis
January 05, 2016
Dylan! Great representative It is nice to know that when you go to the dealer for your car maintenance, the rep, Dylan, recognize you and know you by name. It shows that he cares It is nice to know that when you go to the dealer for your car maintenance, the rep, Dylan, recognize you and know you by name. It shows that he cares to and provide excellent customer service. He does follow up on the phone as well. More
by JFLM83
Employees Worked With
Dylan Gallagher
January 05, 2016
Wouldn't go anywhere else I am always guaranteed of great service and a quick turnaround even when I don't have an appointment. Dennis is very helpful in advising on recommende I am always guaranteed of great service and a quick turnaround even when I don't have an appointment. Dennis is very helpful in advising on recommended service and on this visit discussed with me a service recall on my vehicle. There is no other place I would consider taking my car so long as I keep getting great service. Very pleasant guys to be around. More
by MYWOOPS
January 05, 2016
Great service Brought my car in for oil change. Gentleman asked if cars needed to be rotated said I didn't know he checked if it was done the last time was. Not so Brought my car in for oil change. Gentleman asked if cars needed to be rotated said I didn't know he checked if it was done the last time was. Not so he said they would. Said it would take approximately 45 minutes and he was right on the money. Came out and called my name went over exactly was done and the rate. Service was great. Thanks More
by ROEMA
Employees Worked With
Not sure of his name
January 04, 2016
Oil Change Very good service and they had me in and out in about a half hour. They told me it would be about 2 hours but they blew that out of the water. Good jo Very good service and they had me in and out in about a half hour. They told me it would be about 2 hours but they blew that out of the water. Good job on that. The only thing that I would criticize is the price on the wipers I had installed. They were over 18.00 a piece which I thought was very high. More
by KAHLI676
Employees Worked With
Cliff Garand
January 03, 2016
Always satisfied I keep coming back to Kelly Nissan and a large part of that is due to the service rep David. He's consistently provided the same thoughtful and throug I keep coming back to Kelly Nissan and a large part of that is due to the service rep David. He's consistently provided the same thoughtful and through service each time I bring my car(s) in over the years. He's someone I always recommend to people who are looking for a place to get their car(s) serviced. I'll keep coming back because of this guy. More
by JAYOFMELROSE
Employees Worked With
David Dennis
December 31, 2015
Service My windshield wiper on the drivers side stopped working. My extended warranty had just ended so I was upset to hear that they were charging my $115 d My windshield wiper on the drivers side stopped working. My extended warranty had just ended so I was upset to hear that they were charging my $115 diagnostic fee. I was very upset and Instantly they removed the charge and fixed the wiper for free within 15 minutes. I really appreciative of their service. More
by alison.keefe
Employees Worked With
David Dennis
December 31, 2015
early morning pick up on a snow day Hello all, Overall happy with actual service requested. Disappointed that the dealership did not have my car cleaned off from icy snow the night b Hello all, Overall happy with actual service requested. Disappointed that the dealership did not have my car cleaned off from icy snow the night before I was given the keys and told where I could find my car The area my car was located was very icy. Good thing I had a ice scraper in the car since no one was to be found outside. I did pick it up at 8:15 am so maybe it would have been pulled up for me if I picked up the car later I did spend over $400 in service. I would have thought the car would be vacuumed like it would be if I brought it to Jiffy Lube Overall a fair experience but expect more from Kelly Jackie Raffi More
by JRAFFI0
December 31, 2015
Excellant Service I came in and was told how long it would take to do an oil change and reset my tire pressure light on my dash board. They completed the work in the am I came in and was told how long it would take to do an oil change and reset my tire pressure light on my dash board. They completed the work in the amount of time they told me and help save me some money with a coupon they found. So again I was very impressed and pleased with my service visit. More
by JWMETCALF
