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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.0
411 Reviews

411 Reviews of Kelly Nissan of Woburn - Service Center

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February 11, 2017

Nissan service Scheduled service for Altima Dylan was professional and courteous in the initial meeting and follow up phone call Pick up was expedient and easy y More

by Dclang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
January 18, 2017

Very well organized. the whole team works seamlessly. Have been going to this dealership for many years and it gets better every time for service. They make the experienc More

by Cargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Sheldon
January 17, 2017

Best detailing ever I have been a lot of places to have my car detailed and this was the best one ever- so good my mom brought her BMW down the next day !!! More

by Knote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Mitchell
January 10, 2017

Great job Had the pleasure of working NH with Dylan Gallagher and Stephen Sheldon. Both service advisors were very knowledgeable, friendly and professional . Th More

by RICH.CANNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female at check out us very friendly and professional. I didn't get her name . Awesome job , Dylan Gallagher, Stephen Sheldon
Jan 14, 2017 -

Kelly Nissan of Woburn responded

Thank you Rich, we're so glad that our service team has been so helpful and friendly. We appreciate your business - thank you. Please let us know if we can help you again!

December 26, 2016

Service And Recalls On My 2015 Nissan Altima Good Afternoon, I Want To Thank Derek Courtois Service Manager And Tommy Huynh General Sales Manager For The Excellent And Professional Experience I More

by philjan1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Courtois, Tommy Huynh
Jan 14, 2017 -

Kelly Nissan of Woburn responded

Thank you so much for your thoughtful review philjan1960. It was our pleasure helping you with your vehicle recall and service needs. Anytime we can help you with quick and easy service, don't hesitate to let us know philjan1960. Have a great day!

December 21, 2016

A very pleasant experience! I came to the Woburn Kelly Nissan after being very dissatisfied at the Kelly Nissan of Lynnfield and was very pleasantly surprised. My problem was dea More

by Cheryl129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reid
Jan 14, 2017 -

Kelly Nissan of Woburn responded

Hi Cheryl - we appreciate you giving our Kelly Nissan of Woburn dealership the opportunity to take care of your service needs. We'll be here for you if there's anything else we can help you with. Thank you!

December 20, 2016

Easy satisfied experience I went in told the service technician my issues and he was able to meet my needs!! The only minor issue I have is the person who repaired my car didn' More

by Carguy murano
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Jan 14, 2017 -

Kelly Nissan of Woburn responded

Thank you for bringing your vehicle in for service Carguy murano. We're sorry to hear about the minor issue you mentioned - we'll make sure that doesn't happen again with our team. Please let us know if we can do anything else for you.

November 15, 2016

Excellent customer service, great service tech Brought my Infinit in to have driver side door fixed. Dylan Gallagher was the representative I met with. His customer service was exceptional, he expl More

by Jpierce474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Nov 28, 2016 -

Kelly Nissan of Woburn responded

Thank you for leaving our dealership a review Jpierce474. We're very happy to hear that Dylan explained step-by-step the process of addressing your Infiniti driver's side door issue. We're thankful that you gave us the opportunity to help you and we appreciate you letting us know how happy you were with your service visit. Please let us know if there's anything else we can help you out with Jpierce474.

October 28, 2016

Great job Dylan and company Great job , it's always a pleasure going to Kelly Nissan , service department is professional friendly and job always done right the first time , than More

by RICH.CANNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Oct 31, 2016 -

Kelly Nissan of Woburn responded

Thank you for your kind 5-star review Rich! We couldn't be more satisfied to know that Dylan and our service department always takes such good care of you. That's definitely our goal each and every time you visit with us. Please don't hesitate to contact our team or visit if there's anything else we can help you with Rich.

October 15, 2016

Excellent service!! After being concerned about my car for a few months, I finally took it in to be checked out by the service department. I pulled in and was taken in ri More

by Amanda7684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Veiga
Oct 19, 2016 -

Kelly Nissan of Woburn responded

Thank you for the kind review Amanda. It was our pleasure helping you with your vehicle service and quickly taking care of the issue for you. We're glad to hear that you'll visit us in the future for your service needs - we want to be your go-to dealership for all of your vehicle needs. Have a great day!

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