Kelly Nissan of Woburn - Service Center

Oil change and Recall I made an appointment for noon for my first oil change and a recall and I was there for 3 hours. No one ever came out to tell me it would be this long I made an appointment for noon for my first oil change and a recall and I was there for 3 hours. No one ever came out to tell me it would be this long, so I was not happy to sit there all that time More

Fast and excellent Friendly staff greeted me and dealt with my concerns in a quick manner . Waiting area also very pleasant . Provided me with helpful additional informa Friendly staff greeted me and dealt with my concerns in a quick manner . Waiting area also very pleasant . Provided me with helpful additional information about maintenance of my car. More

Service department is extremely helpful. Patrick in the service department was extremely helpful He got me an appointment right away and a loaner car. I would recommend their service depart Patrick in the service department was extremely helpful He got me an appointment right away and a loaner car. I would recommend their service department. More

poor customer service All around negative experience. My truck was off the road for 4 days, service advisor didnt listen to me, no rental car, was not happy with the charge All around negative experience. My truck was off the road for 4 days, service advisor didnt listen to me, no rental car, was not happy with the chargers More

Not your typical car dealer! Always meets or exceeds my expectations. Very good service for a fair price. Very consistent and had a great waiting area. Offers chromebooks while Always meets or exceeds my expectations. Very good service for a fair price. Very consistent and had a great waiting area. Offers chromebooks while you wait! More

Thorough as always Always bring my Rogue to Kelly Nissan. The greeters are always busy and often need to be reminded to apply coupons or check lights when asked, but whe Always bring my Rogue to Kelly Nissan. The greeters are always busy and often need to be reminded to apply coupons or check lights when asked, but when reminded, they are apologetic and get it mostly right. More

Friendly and competent All work was done to my satisfaction. Wait time was almost exactly as I was told to expect. I prefer work to be done by certified Nissan mechanics. C All work was done to my satisfaction. Wait time was almost exactly as I was told to expect. I prefer work to be done by certified Nissan mechanics. Cost was less than taking car to third party More

Kelly Nissan-Woburn always going the extra mile From my car in for an oil change and a tire rotation. As usual the job is done efficiently and they won’t beyond my expectations and ended it with a From my car in for an oil change and a tire rotation. As usual the job is done efficiently and they won’t beyond my expectations and ended it with a thoroughly detailed car wash! , I really appreciate the extra care and people like Phi Phi in service who oversaw my whole experience . Thank you to Kelly Nissan-Woburn for always looking out for me and my Rogue🚙 More

Oil change Excelllent service, very time efficient. Phi Phi was excellent to work with. Very attentive and friendly Car was finished earlier than expected. Pe Excelllent service, very time efficient. Phi Phi was excellent to work with. Very attentive and friendly Car was finished earlier than expected. Perfect location for me More

Very Happy Customer Here I brought a 2009 Nissan Sentra in that was running very rough I was very apprehensive going to a dealer and I expected to spend a lot more. I walked o I brought a 2009 Nissan Sentra in that was running very rough I was very apprehensive going to a dealer and I expected to spend a lot more. I walked out of happy customer due to the fact I got great service, car was fixed, for a reasonable fee. They also replaced the lug nut locks free of charged. Thank you Dylan and everyone responsible at Kelly Nissan! More