Kelly Nissan of Woburn - Service Center

Service visit Patrick is always friendly and greets his Customer with a pleasant smile. Always take time to listen to customers concern Even in a very busy and h Patrick is always friendly and greets his Customer with a pleasant smile. Always take time to listen to customers concern Even in a very busy and hectic day. Get the work done with quality and on time in a reasonable price. Always honest in dealing with customer and offers alternative options when the customer price range doesn’t match dealer’s price range. I enjoy taking my car to Kelly as most of the staff members are quite friendly and cordial. Thanks for all your excellent service and quality work. More

Highly recommended I would highly recommend Kelly Nissan for sales or service. Very professional and did an excellent job with my car. I will be returning for any mainte I would highly recommend Kelly Nissan for sales or service. Very professional and did an excellent job with my car. I will be returning for any maintenance issues. More

Quick and friendly service Friendly service rep. I was in and out. Did sell me any services I didn't need. Clean facilities and yummy treats to start the day ! Friendly service rep. I was in and out. Did sell me any services I didn't need. Clean facilities and yummy treats to start the day ! More

Brake Inspection and Repair The Kelly Team was helpful and was able to work with my schedule to repair my vehicle. Patrick made sure to keep me posted on progress throughout th The Kelly Team was helpful and was able to work with my schedule to repair my vehicle. Patrick made sure to keep me posted on progress throughout the day even with my crazy work schedule. More

Service Review I found the service personals of this dealership quite professional and take the time to listen to the customer’s concerns and needs. The quality of I found the service personals of this dealership quite professional and take the time to listen to the customer’s concerns and needs. The quality of the work is very good. More

Service I have had my car in Kelly’s for service three times recently and each time the experience was very positive. The service personel are all friendly an I have had my car in Kelly’s for service three times recently and each time the experience was very positive. The service personel are all friendly and efficient. There is a confortable place to wait. More

What a change I have been servicing my Maxima and previous my Altima at Kelly form years. Sales has always been great, at the end I was able to get close the the d I have been servicing my Maxima and previous my Altima at Kelly form years. Sales has always been great, at the end I was able to get close the the deal I wanted. However Service was another story, wait times over 3 hrs, No follow up, car returned with grease on the seats. Employees standing around while I waited to be helped. etc. I would of serviced my car elsewhere but I work right down the street. The last year has been such a change, I drive in and my car has seat cover and floor mat put in (no more grease). The Advisors are very helpful and I am out within 45 minutes with my car washed!!! I have visited in the past year 3 times and each time was better than the last, and today I received an email from the Service Manager thanking me for my business and ask that I take the survey so he can see what he must improve on to make it a better experience for his customers. Thank you Mr. Kelly for the changes you made!!! More

Service I was there on Saturday, didn’t have scheduled an appointment and expected to spend few hours to get the service done on my truck but they did everyth I was there on Saturday, didn’t have scheduled an appointment and expected to spend few hours to get the service done on my truck but they did everything in less than one hour. Great service!! More

Amazing Customer Service Professional, attentive, knowledgeable, and efffocient. These guys are the best! Eric was incredibly helpful. I will defenitely be coming back. Top no Professional, attentive, knowledgeable, and efffocient. These guys are the best! Eric was incredibly helpful. I will defenitely be coming back. Top notch customer service and professionalism. More

Fantastic customer service I recently had to drop my car off for extended service. Kelly Nissan's customer service was exceptional. They called me twice a week with updates, pro I recently had to drop my car off for extended service. Kelly Nissan's customer service was exceptional. They called me twice a week with updates, provided a loaner, and were happy to answer all my questions about warranty details and options going forward. More