411 Reviews of Kelly Nissan of Woburn - Service Center
Simple and Accomodating Overall I had a very positive experience at Kelly Nissan Service Department. Making an appointment was simple. Both Patrick and Jeff answered all my Overall I had a very positive experience at Kelly Nissan Service Department. Making an appointment was simple. Both Patrick and Jeff answered all my questions regarding my just purchased used Leaf even though I did not buy it at Kelly. I will be bringing my Leaf to Kelly for any service needs. More
Timing and courteous service for oil change and tire rotatio Went in to have an oil change and tire rotation was greeted professional and with a smile. The service folks were great and went over everything with Went in to have an oil change and tire rotation was greeted professional and with a smile. The service folks were great and went over everything with me. Waiting area is always clean and offered refreshments and dounuts. Service took about and hour as they said it would and they kept to their promise. More
Great service friendly staff Service tech was outstanding and explained everything .highly recommend to everyone and the only dealer I would go to.will buy my next car from this l Service tech was outstanding and explained everything .highly recommend to everyone and the only dealer I would go to.will buy my next car from this location. More
Patrick in service provided phenomenal customer service Patrick in service was awesome today as he was extremely personable, honest, knowledgeable and provided 10+ customer service! There are not enough Patrick in service was awesome today as he was extremely personable, honest, knowledgeable and provided 10+ customer service! There are not enough kind words to say about Patrick’s exceptional service during my visit to Woburn today! Awesome job, Patrick! 👍 More
Simply the best ! Words can’t express how grateful I am that I dealt with this man. He went above and beyond the call of duty I was having transmission issue and inste Words can’t express how grateful I am that I dealt with this man. He went above and beyond the call of duty I was having transmission issue and instead of being told I can’t by service agent Patrick I was told I can by this man and Hollianne! It great to see employee take pride in there work instead of looking at the clock wondering when happy hour starts! Thank you again for helping me through I was almost going end my lease and all other business with kelly but you and Hollianne definitely save the day and have me as a future customer once my lease is up! Thank you! More
Upbeat greeting...quick answers to questions...done on time. Friendly service...offered to do annual state inspection without asking...so that was great service...also got a free car wash. Waiting Ares was very Friendly service...offered to do annual state inspection without asking...so that was great service...also got a free car wash. Waiting Ares was very nice. More
Oil change Come in for an oil change and get treated like VIP. Phi, Phi has been the best service advisor in my 15 years owning a Nissan. Quick, thorough, frie Come in for an oil change and get treated like VIP. Phi, Phi has been the best service advisor in my 15 years owning a Nissan. Quick, thorough, friendly and professional. . Thank you for the great service! More
Convenient, excellent t service I dont know who brought me to my work but he was very nice and polite. This dealership just makes it so easy! Thank you I dont know who brought me to my work but he was very nice and polite. This dealership just makes it so easy! Thank you More
Vehicle repairs I give Kelly Nissan great review regarding my pathfinder repairs, I had major repairs and they were completed in a timely manner. Also I was kept awa I give Kelly Nissan great review regarding my pathfinder repairs, I had major repairs and they were completed in a timely manner. Also I was kept aware of the timeline by there great customer care team. I would highly recommend bringing your Nissan to Kelley Nissan for service More
Came for yearly service Overall I had a good experience here, they were done faster than promised. Service representative was nice. The only reason why I gave 4 stars instead Overall I had a good experience here, they were done faster than promised. Service representative was nice. The only reason why I gave 4 stars instead of 5 is that I was told they will wash my car free of charge, but when I got my car back I wished I would not agree to a free wash- the person who was doing it did a lousy job and did not wipe it, and my mirrows, windows etc were in dried water spots. Car looked much cleaner before the wash. Sigh. More