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411 Reviews of Kelly Nissan of Woburn - Service Center
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July 28, 2019
Service; changing all four tires All the staff were very helpful, and really fast completing paperwork and getting me into a loaner car while my Versa was changing all four tires. All All the staff were very helpful, and really fast completing paperwork and getting me into a loaner car while my Versa was changing all four tires. All the work completed seems presently fine. We also purchased two Nissans from the same location some years ago - and we think they were very efficient and fair costs. More
by Dennis
Employees Worked With
Holliane Pereira
July 23, 2019
Service is Suburb! The least painful experience I have had from a service department. Holliane knows her Nissans. She kept me updated on the status of my vehicle throu The least painful experience I have had from a service department. Holliane knows her Nissans. She kept me updated on the status of my vehicle throughout the day. Holliane always has a pleasant and upbeat attitude making her a pleasure to work with. More
by Tricia1419
Employees Worked With
Holliane Pereira
July 22, 2019
Unsatisfactory I brought my car in today with extensive information on what was wrong with my car but bc service could not duplicate the problem they did not fix it. I brought my car in today with extensive information on what was wrong with my car but bc service could not duplicate the problem they did not fix it. I have serious issues with my air conditioner and the ambiance temperature. Service did not drive the car far enough to duplicate issue in the cooler temperatures. I have documented with text and video the changes the ambiance temperature. I was told after again evaluating the problem on my own after dropping off the loaner the existing problem. Now I have to complete the process all over again because there was not sufficient effort made to diagnose the problem. In two days the temperature is going to be in the 80’s again and mybcar is seriously dysfunctional because of the ambiance temperature gauge is faulty. I drive from Gloucester to Bedford each day. The service folks need to just repair the issue and not try to duplicate it while sitting idle or only driving six miles. This is a huge problem according to reviews on line so Nissan should be familiar with it. Everyone was friendly and nice which is great but my car did not get diagnosed correctly. More
by Sue and Jon Good
Employees Worked With
Holliane Pereira
July 22, 2019
Phi Phi is an Excellent Service Advisor He had my car washed in addition to the oil change and inspection sticker. Phi Phi is always pleasant and eager to help customers., and is always re He had my car washed in addition to the oil change and inspection sticker. Phi Phi is always pleasant and eager to help customers., and is always ready to go above and beyond. More
by Pierre Cuchon
Employees Worked With
July 15, 2019
excellent experience I really liked the service, very professional.I recommend Kelly Nissan of Woburn.I’m very satisfied with them. I always bring my car there. I really liked the service, very professional.I recommend Kelly Nissan of Woburn.I’m very satisfied with them. I always bring my car there. More
by MauricioF
Employees Worked With
Holliane Pereira
July 02, 2019
Excellent service My service representative Hollianne, was wonderful, patient and went above and beyond her responsibility to help me. I highly recommend her and would My service representative Hollianne, was wonderful, patient and went above and beyond her responsibility to help me. I highly recommend her and would prefer to work with her again. More
by Tj
Employees Worked With
I’ve worked with Phi Phi previously, and he was excellent., Holliane Pereira
June 27, 2019
Very easy and convenient to do business with Bought new Murano and had issue with cruise control sensor. They got me right in, gave me a loaner vehicle and replaced sensor in a timely manner. Bought new Murano and had issue with cruise control sensor. They got me right in, gave me a loaner vehicle and replaced sensor in a timely manner. More
by fulcher1
Employees Worked With
June 25, 2019
Polite & professional, My service rep is on the ball and I have confidence in her recommendations She makes me understand the importance of maintaining my vehicle. I find h My service rep is on the ball and I have confidence in her recommendations She makes me understand the importance of maintaining my vehicle. I find her to be friendly and professional More
by Baseball guy
Employees Worked With
Holliane Pereira
June 07, 2019
Great experience Staff is very friendly and helpful. I have had great experiences here both times I have came and left feeling like I was well taken care of. Staff is very friendly and helpful. I have had great experiences here both times I have came and left feeling like I was well taken care of. More
by gabie
Employees Worked With
June 01, 2019
Great Service Patrick "Great experience with service advisor Patrick Duggan..I took my son's first car, a Nissan Altima there and his honesty and knowledge of the problem w "Great experience with service advisor Patrick Duggan..I took my son's first car, a Nissan Altima there and his honesty and knowledge of the problem was super. He explained everything we needed to know. He is an asset to your dealership! Thank You for the great service and timely updates." I would recommend this dealership! Richard F More
by Richard F
Employees Worked With
Patrick Duggan
