Kelly Nissan of Woburn

Mike Walsh was able to get me the Maxima I wanted at the price I wanted. He was proffesional, courtious, repsectful, and demonstrated every aspect of the car. I went to 2 other dealer bfore going here and d price I wanted. He was proffesional, courtious, repsectful, and demonstrated every aspect of the car. I went to 2 other dealer bfore going here and dealt with sales people who seemed like I was bothering them. They acted like I was wasting their times at Kelly Nissan and Quirk Nissan. I visited the dealership 3 times. First to see if I liked the vehicle. And also get a idea of what they would give me for my trade. I left and shopped there price. Because of the service I recieved from Mike Walsh I decided to go back and see if he could bear the other prices I recieved. He was able to give me what I wanted for my trade but didn't have the vehicle I wanted on the property. Three days later when it arrived I went down to the dealership and it was exactly as promised. The color and every option I wanted! I will be going back to see Mike and Ira when ever I am in the marjet for myself or anyone I know.... Thank you Ira Nissan! Wallace More

I was searching for a new vehicle within a certain price range via the Internet. I had been dealing with Honda, Toyota, Hundai, and Nissan dealers. I wanted to deal via the Internet without having to go range via the Internet. I had been dealing with Honda, Toyota, Hundai, and Nissan dealers. I wanted to deal via the Internet without having to go to a dealership until I had narrowed my research to a specific car. I asked for price quotes on the models I was interested in and explained to sales reps. exactly what I wanted. Most sales reps wanted me to visit the dealership in person even without them providing a price quote. This lead to me selecting only 3 dealers ( all Nissan ) dealers to pursue when deciding on a New Nissan Versa. Steve DaSilva kept in touch with me for a couple of weeks, provided me with a very competetive price quote, and verified the price I agreed to pay via the Internet. This was exactly what I wanted to do. All I needed to do then was visit Steve, test drive the vehicle, and then make a decision to close the deal. When I arrived at the IRA Nissan Dealership I asked for Steve and was promptly taken care of. He let me decide on a color and then arranged for me to test drive it with my wife. I then decided to purchase the Versa and the paperwork was completed timely and I had my new Versa within 2 days. Steve was professional, courteous, understanding, caring, and sincerely interested in providing me with the best sales experience I have ever had when purchasing a new vehicle. He never put any pressure on me over the Internet, telephone, or at the Dealership when I met with him. I would be glad to deal with him again should I decide to purchase another Nissan product. Likewise, I would recommend him to others without hessitation. Thanks Steve...... More

My new car purchase with Steven Dasilva was great. He was sincere, made it stress free, and had my best interest involved in the sale. Best experience I have had thus far whilst purachsing a vehicle. I was sincere, made it stress free, and had my best interest involved in the sale. Best experience I have had thus far whilst purachsing a vehicle. I will recommend the dealership and Steven to friends and family. More

Steve made this ex[erience very comfortable and friendly. There was no pressure and he was extremely knowledgeable about the vehicle we eventually purchased. I would recommend Sreve and your dealership to my There was no pressure and he was extremely knowledgeable about the vehicle we eventually purchased. I would recommend Sreve and your dealership to my friends without hesitation. I have purchased many vehicles in my lifetime---both used and new---and myself and my wife were very thankful for the treatment extended to us. More

Steve DaSilva made the my new car buying experience stress free. He's an extremely professional, knowledgable and friendly employee. He made sure I got my car when i wanted it, helped me get the price stress free. He's an extremely professional, knowledgable and friendly employee. He made sure I got my car when i wanted it, helped me get the price i was looking for and made sure the car was done right. He went above and beyond to make sure I was 100% satisfied.. Steve You ROCK! More

I went to this dealership after buying a car i really didnt want! I was contacted by a veryf freindly and helpful internet slae rep...I explained my issue,she advised me to o to the ira nissan in tewskbu didnt want! I was contacted by a veryf freindly and helpful internet slae rep...I explained my issue,she advised me to o to the ira nissan in tewskbury and speak with mike(mngr)...I visited and spoke to mike and a nice sales rep..They were very helpfull in trying to get me into a different used vehicle. I wanted an altima they were trying to get me into a sentra(didnt want)..So i passed and visited other dlrships. About 3 weeks later i went back on ira nissan site and amde an offer on a used altima. I recv'd a call back from a sales rep. I went down to meet with the sales rep and explained i have already been down here and also advised the passt offer on my car....After waiting and waiting! The rep came back and said they will not duplicate the offer,they wanted to give 10k les then orginally offered. I spoke to the head manager and he said basically to bad! I asked i dont understand what happened...Said cant offer you the same trade value...Couldnt explain why...! So i basically went down there under the impression i was going home with this altima...What a waste of time! As i was walking out there was another had the same issue... More

They stink. Give the run around, low quality of work, slow, dishonest salesman and managers. Was told car had remote entry, was not there at time of purchase. Car also had body damage "unseen" by the d slow, dishonest salesman and managers. Was told car had remote entry, was not there at time of purchase. Car also had body damage "unseen" by the dealership. During first repair attempt, tried to get her to accept a shotty repair where the dent was still visable. Finally fixed dent but left the car out of fuel and dirty inside, also left buffing compound all over exterior. Lousy and I won't go back More

After visiting 4 Honda dealers, 2 Toyota dealers, and 2 Nissan dealers to buy a compact sedan, this was by far our best experience in car shopping. Friendly, helpful, respectful, professional service fro Nissan dealers to buy a compact sedan, this was by far our best experience in car shopping. Friendly, helpful, respectful, professional service from salesman Mike Walsh---he made us feel comfortable in the whole process, wasn't pushy or slick. We got a fair deal and didn't feel taken advantage of or patronized. I would totally recommend Mike, especially to women who just wanted to be treated like capable, intelligent consumers. Mike was great. Pleasant experience with the business manager, too. No surprises, and no pushback when we didn't choose the typically hyped "add-ons" at the paperwork stage. This was overall a much better experience than I have had buying a car previously. More

Have taken my year old Xterra there several times for service that should have been covered by warranty. Every time they had a reason why it wasn't covered and told me I would have to pay to get the prob service that should have been covered by warranty. Every time they had a reason why it wasn't covered and told me I would have to pay to get the problem fixed (battery post, fusable link, etc). Yet when I left and took it to a different dealership it was fixed under warranty- no questions asked. Furthermore, their service manager was awful and had no intentions of trying to make me a happy customer. He turned down a warrantied service repair because he was 100% sure that the part wasn't defective. The next dealership confirmed that the part was defective and fixed it under warranty. The people at IRA Nissan are crooks who try to upcharge you on service requests and dont care about the customers happiness. More

the absolutely worst experience i ever had trying to buy a new car i was misled on two occasions and visited ira nissan to buy a car both times i left after being treated in the most duplicitious manner a new car i was misled on two occasions and visited ira nissan to buy a car both times i left after being treated in the most duplicitious manner ever i can not emphasize how upset i am no one that i know will ever buy a car at ira nissan i will go out of my way to let anyone i know who wants to buy a car to never visit ira nissan arnie jarmak More