Kelly Nissan of Woburn

I just leased my second Nissan Altima in 2 years from Ira Nissan of Woburn. Shawn Crowley has leased me both cars and he is a pleasure to work with. He found the exact car I was looking for and at no time di Nissan of Woburn. Shawn Crowley has leased me both cars and he is a pleasure to work with. He found the exact car I was looking for and at no time did I feel like I was being sold anything I didn't want. With my most recent lease, I made it clear to Shawn that I was working within a certain budget and he was able to find the car that I wanted at the price I could afford. I have had bad experiences with car dealers in the past and it's refreshing to find a salesman and a dealership that make leasing a vehicle an enjoyable experience. More

We first contacted the dealership via the internet for a purchase of a new Murano LE. They quoted a great price which substantially beat the competition. They helped us located the car we wanted and the s purchase of a new Murano LE. They quoted a great price which substantially beat the competition. They helped us located the car we wanted and the service was top shelf with no pressure to purchase. The staff was friendly, cordial and very helpful. The whole experience was excellent and we would recommend these individuals and the dealership. More

Shawn was very helpful in my search for my new car. He went over everything that I needed to know when I pickup my new car. I feel very confident that if I should need any help I know that they are there went over everything that I needed to know when I pickup my new car. I feel very confident that if I should need any help I know that they are there for me. The atmosphere was very friendly. More

These guys are extremely disorganized. I called ahead and setup an appointment to meet with their sales manager, when I got their I waited for about 45 minutes before someone could help me, and it wasn't and setup an appointment to meet with their sales manager, when I got their I waited for about 45 minutes before someone could help me, and it wasn't the same person I had an appointment with. Additionally, the map they have on their website sends you to Cedar Ave. not Street, so I wound up in a residential neighborhood. Also, whenever I called, I would be transfered like 5 times to different people, and frequent wound back talking to the confused receptionist. These guys are bozos. I was also looking for a specific model / color and called in advance of when I got their and they said they had it in stock. When I go there 20 minutes later, they had "just sold that car". How convenient / shady. They tried to upsell me on other models, but I was firm on that make as I knew other dealers had it in stock. They said they would get one for me and sell it to me at the agreed upon price. Of course, they never found that car. Tried to upsell me again on pricier model before I took my business to another dealer who got me a better deal anyway. More

The whole staff at Ira Nissan of Woburn made buying our new Altima a very enjoyable experience. Belo was smart and friendly. He was very patient while we grilled him about the features, reliability, etc. T new Altima a very enjoyable experience. Belo was smart and friendly. He was very patient while we grilled him about the features, reliability, etc. The management staff and other sales people also helped out through the process. We never felt any pressure from the staff even during the negotiation process. I highly recommend buying a Nissan through Ira of Woburn. More

Shawn was just fantastic & Mike (a manager) was a pleasure as well. These guys do an outstanding job to make you feel comfortable and answer all of your questions. I had used a dealership up the road pleasure as well. These guys do an outstanding job to make you feel comfortable and answer all of your questions. I had used a dealership up the road for my first lease and due to there awful service I was looking to find a Nissan Dealership that would actually work for the customer and not against them. Well I definitely found that at IRA of Woburn. Shawn was well spoken, funny, and mostly made me feel very comfortable. They tried there hardest to get me all set with the vehicle I wanted, even going and picking the Altima i wanted up from another dealer because I was unhappy with the color selection. They are attentive and extremely knowledgeable. I am confident that my experience at IRA Nissan of Woburn and with Shawn will be a pleasure in the future & that is the kind of service I look for. I would just like to say a big THANK YOU to Shawn for being so wonderful and for providing me with enough knowledge to make an educated decision without pressure. More

My experience with Ira Nissan of Woburn was wonderful I thought everyone there was very pleasant and very easy to talk to plus answered any and all of my questions on a timely manner. I had a bad experienc thought everyone there was very pleasant and very easy to talk to plus answered any and all of my questions on a timely manner. I had a bad experience at another dealership that I would not recommend to anyone but I feel that the Ira of Woburn was a great place to recommend anyone who was buying a car. I thought anytime that I made a phone call and left a message they returned my call promptley which made everything very easy for me buying my first new car experience. thanks again. Christine Doherty 2009 Nissan Rogue More

The best part of my experience with Ira of Woburn was dealing with my salesman Belo. Ira of Woburn needs to work on some issues. The length of time taken to finally get the deal done was far too long dealing with my salesman Belo. Ira of Woburn needs to work on some issues. The length of time taken to finally get the deal done was far too long. When I was to come in to fill out paperwork I was told that my wife did not need to be present after being there for 15 minutes I was told that she was. This presented a problem because we would have to find child care and we live about 20 minutes away. When my wife arrived we still had to wait 45 minutes to see the business manager eventhough his office was empty most of the time. Once we entered the business office, the manager was not prepared with our paperwork. The final problem was on the day of delivery. My wife and I found out that we would have to return to the dealership again the next day to receive the 2nd key for the vehicle along with the Owner's Manual. This was becasue there were no sales manager's in the dealership to unlock the room where the 2nd key and Owner's Manual are kept. Upon receiving the Owner's Manual it was written on and many of the pages were bent. If you do not have a time schedule to keep and you get to deal with Belo I would say go to Ira of Woburn. If not I would think twice. I also found that working with Ira was like dealing with all other dealerships , you still walked out of the showroom feeling that you did not get the best deal. More

As much as I do not enjoy car shopping, I LOVED my experience! There was no high pressure, just simple kindness, professionalism and courtesy!! I love the car but that pales in comparison to the way I experience! There was no high pressure, just simple kindness, professionalism and courtesy!! I love the car but that pales in comparison to the way I was treated. I had great service during the shopping process for a new lease and also had great follow up from the dealership, specifically Shawn Crowley, to make sure everything was going well with my new car. More

Buying a new car is a very stressful task and with my current vehicle being 16 years old I knew it was time. Belo at Ira Nissan in Woburn MA is the best. He was willing to LISTEN to what I wanted in a ve current vehicle being 16 years old I knew it was time. Belo at Ira Nissan in Woburn MA is the best. He was willing to LISTEN to what I wanted in a vehicle and something that would fit into my budget. Karl offered me an interest rate I couldn't refuse and now I am the Happy owner of a Nissan Versa Hatchback. I never once felt pressured by either Belo or Karl and I felt that they were working for me. Thanks guys for making this a good experience. More