Kelly Nissan of Woburn

I cculdn't be happier or more impressed with the service I received. I did not buy my car from them, but theri service was actully better than the dealership where I did buy the car! They not only didn't I received. I did not buy my car from them, but theri service was actully better than the dealership where I did buy the car! They not only didn't pressure me to get additional services, the mechanic checked out my tires and they actually told me that they were fine! The price for an oil change was so reasonble compared to my gas station mechanic, it's realy worth it, since they check everything out, vacuum it and did the work while I waited. I will not only go back there for all my service, I'd want to check them out for my next car. More

Definately my best car buying eperience. My salesman Shawn Crowley spent alot of time with me and listened to every question, adequately answering them all. I will certainly go back to IRA Nissan as lo Shawn Crowley spent alot of time with me and listened to every question, adequately answering them all. I will certainly go back to IRA Nissan as long as I am happy with the car as this is my first Nissan. If your in search of a Nissan I would highly reccomend going to IRA Nissan. More

The sales manager Mr. Mike CoCo was very good to deal with, he was responsive and polite. However, he seems to be a delegator, and needs to understand when his sale person drops the ball. If it was not f with, he was responsive and polite. However, he seems to be a delegator, and needs to understand when his sale person drops the ball. If it was not for Mr. CoCo I would have not bought this vehicle. I was somewhat shocked when I went to pick the car up and the dealership was quite empty and my salesperson was not around. My appointment was to be at 3 to 4 PM and I arrive at 3:42 PM. The business manager, forgot to put my down payment on the purchase agreement and I found the mistake, not him. He did not offer to redo the paperwork and said when I picked up the vehicle he would refund my credit card. That seemed funny to me, I felt like the dealership did not believe I was going to buy the vehicle. When we picked up the car it was raining I found it odd that we were not able to receive the car inside to inspect it before we took ownership. I thank the dealership for making a state inspection available when I picked the car up, it was not expected and was very helpful. We have only had the car for 24 hours and where we get service has not yet been decided. More

Sales person was helpful not pushy. Respectful, listened and responded appropriately. Management staff was a little less forthright when it got down to the negotiation process. Overall time spent to seal and responded appropriately. Management staff was a little less forthright when it got down to the negotiation process. Overall time spent to seal the deal was longer than I thought necessary but generally a good experience. More

Very good service provided by Sales consultant Belo Makhene at Ira Nissan, Woburn. He was very sincere and helpful and gave us very appropriate information regarding our car purchase. He also worked ve Makhene at Ira Nissan, Woburn. He was very sincere and helpful and gave us very appropriate information regarding our car purchase. He also worked very hard on giving us a good price on the purchase of our new car. More

Our salesman was not pushy and told it like it was. He offered us several options and listened to our price range and what our needs were. After the sale, there were some sticky points so gentle reminders offered us several options and listened to our price range and what our needs were. After the sale, there were some sticky points so gentle reminders to get the insurance and plate transfers may be in order. Overall, the salesman was impressive and we would return to work with Mr. Reinoso. More

I have bought 3 cars from Juanmy. He has been very nice in trying to get me the best deals he could. 3 years ago I leased my car from him, and with my lease nearly up, I went to see him. I couldn't decide in trying to get me the best deals he could. 3 years ago I leased my car from him, and with my lease nearly up, I went to see him. I couldn't decide if I wanted to by the car I was leasing or lease a new one. With Juanmy's help, he told me the options I had. I wanted to keep my payments around the same amount I was now paying. After considering all the options, I decided it was be best for me to lease again. I think the staff there is very helpful. More

I bought a used 2009 Nissan Altima earlier this month at Ira Nissan Woburn and so far am having a great experience. I went to the lot looking for used car in a certain size range - they had a good selection Ira Nissan Woburn and so far am having a great experience. I went to the lot looking for used car in a certain size range - they had a good selection available. Belo, my sales consultant, was very helpful; he took the time to first find out what I was looking for in a car. Before we took the Altima on a test drive, he explained all the features to me and made sure I felt comfortable. During the test drive he answered all our questions and seemed very knowledgeable about the car. After I decided on the car, Belo worked with his finance manager to give me a price that worked. This was my first car buying experience, and I was a bit overwhelmed by all the details but Belo and his associates were very patient and explained everything along the way. Also, Belo assisted in getting me set up for service appointments...they have an online booking system, which is super convenient. I am definitely recommending IRA Nissan Woburn and Belo to my friends/family for their next car buying experience. More

I bought a new Nissan Altima Coupe in August of 2009 at Ira Nissan and have had a great experience, both in he buying process and with the service department for my scheduled maintenance. This was my first Ira Nissan and have had a great experience, both in he buying process and with the service department for my scheduled maintenance. This was my first new car-buying experience and Dave did a great job showing me the cars that I was interested in while not putting any pressure on me to do things too quickly. After I test drove the car, I went to a few other dealerships and checked out some other makes and models. I came back a few days later intending to purchase the car, and again Dave was friendly and patient. We worked out a deal that all of us were happy about (something that I feel is rare judging from friends' experiences at other dealerships). When I picked up the car a few days later, Dave had pulled it into the service garage (it was raining that day) so that it could get dried off and detailed. He spent some time going over all the features again so that I knew how to use everything before sending me on my way. The couple times that I have brought the car in for scheduled maintenance, the service department has been just as great. Both times, they were quick in getting the work done and the waiting room was comfortable with free wifi and coffee. I would recommend Ira Nissan and Dave to anybody that i knew looking to buy a new car. More

I had a tremendous experience at Ira Nissan of Woburn. Hicham Filahi was referred to me by a relative and he was an excellent point of contact at the dealership. I felt very comfortable from the moment Hicham Filahi was referred to me by a relative and he was an excellent point of contact at the dealership. I felt very comfortable from the moment I walked in. I was not sure what car model I wanted and was quickly customized the perfect Nissan that met my needs and budget. I left the dealership to do some other car comparison but after shopping around I quickly returned to Nissan and Hicham and made a very confident and well informed decision. The Nissan Sentra I purchased runs incredibly smooth and I was treated fairly through every step of the process even through the negotiation process. I strongly recommend Hicham at Nissan. He even followed up with me after I drove the car off the lot to make sure I was happy with my car. This is incredible customer service! More