Kelly Nissan of Route 33 - Service Center

Excellent need to catch Matt though I was treated very well however My favorite sales person Matt did not complete his promise of 4 free services On condition of buying the car the I was treated very well however My favorite sales person Matt did not complete his promise of 4 free services On condition of buying the car the day of sale. Matt promised to enter that provision but .must have been busy selling cars keeping the econimy going And forgot but I will come speak to him personaly More

Quick and Painless Service here is always excellent! You are always greeted promptly in the service drive, then directed to the service desk. There you are written up qu Service here is always excellent! You are always greeted promptly in the service drive, then directed to the service desk. There you are written up quickly and everything is explained clearly. For me, my state inspection was done right away, my car washed washed and off I went. This dealership knows how to handle customer service, and it is consistent with every visit. More

Overall had a good experience Rich was friendly and keep me informed during my visit. Would recommend Kelly Nissan. I well be returning for all my service needs for my 2014 Nissan Rich was friendly and keep me informed during my visit. Would recommend Kelly Nissan. I well be returning for all my service needs for my 2014 Nissan Maxima. More

Great Service This is my first full service with my vehicle and am very satisfied. All items were taken care of quickly and even got a car wash This is my first full service with my vehicle and am very satisfied. All items were taken care of quickly and even got a car wash More

Excellent No hassle, very helpful. Looking to provide good service, not waste your time. I felt like I was treated honestly and fairly the entire time. No hassle, very helpful. Looking to provide good service, not waste your time. I felt like I was treated honestly and fairly the entire time. More

Went the extra Mile for me. The staff provided me with 2 shuttle services, as i had 2 vehicles serviced at the same time. On time and got me back to my day off. The staff provided me with 2 shuttle services, as i had 2 vehicles serviced at the same time. On time and got me back to my day off. More

Excellent service (as always) ... a whole DAY in advance! I can't say enough about the incredible folks in the Service Department at Kelly Nissan of Route 33. Service Manager Jon Miller leads a crack team of I can't say enough about the incredible folks in the Service Department at Kelly Nissan of Route 33. Service Manager Jon Miller leads a crack team of Service Advisors and they NEVER let me down. Larry Hughes is a fabulous example - always going WAY beyond what's expected and he treats my family like royalty. Not only did Larry accept my vehicle drop-off an entire DAY ahead of time, but it was ready for pick-up before it would have otherwise been dropped off in the first place! The post-inspection car wash was a bonus - particularly in the midst of the messy winter weather. Larry is a true professional and he consistently makes every effort to give me the best service and the best price. I highly recommend Kelly Nissan of Route 33. More

It's taken care of! Heather is amazing! She takes care of things I don't even realize I need help with. My vehicle is part of a corporate fleet management company and s Heather is amazing! She takes care of things I don't even realize I need help with. My vehicle is part of a corporate fleet management company and she is flawless when dealing with them and always is a champion for getting services approved to save me time and ensure I am well taken care of. I no longer use the local Ford Dealership for my Ford Fusion since the service here is so fantastic. More

Great customer service Went in to replace filter and oil change, the service was done right away. Nissan has great customer service. I will definitely go back for any servic Went in to replace filter and oil change, the service was done right away. Nissan has great customer service. I will definitely go back for any service needed in the future and also will go back in the future for an upgrade. Great customer service and sales associate. More

First time bringing my baby in! First time I got my new Nissan serviced. I decided to go to Kelly Nissan, even though I live near another Nissan dealership, because they received re First time I got my new Nissan serviced. I decided to go to Kelly Nissan, even though I live near another Nissan dealership, because they received remarkable reviews and I figured it would be worth the trip. I was exactly right. Everyone there was so nice, friendly, (and possibly most importantly), helpful! I didn't feel like I was standing around in people's way, didn't know where to go or that they didn't want me there, which surprisingly some places make you feel. Start to finish, everything was great. Except one small thing, I was asked if I wanted a car wash on top of the service, I said, "sure that'd be great. A bird took a $#*7 on my car on the way over here". He replied, "don't worry, we'll get that bird $#*7 off your car for ya". I personally appreciate the candid language. So I left, got some lunch, got the call the car is all finished up, came back, paid the man, walked out to my car and... There's the bird $#*7 still sitting on my car, in the same spot. I chuckled, got in my car and left. I really didn't care because I wasn't expecting a car wash on the way over so no big deal, but if you're going to offer it out of the blue, you should probably make sure it gets done. So, 4 stars. Would do 4.9/5 if I could. Keep up the great work over there! Except the car washes... More