Kelly Nissan of Route 33 - Service Center

Outstanding customer service Came in for routine maintenance - was greeted immediately, before I could get out of my door! Took only 5 minutes to check in - was informed how long Came in for routine maintenance - was greeted immediately, before I could get out of my door! Took only 5 minutes to check in - was informed how long the service would take and what services should be performed for the miles I had on my car - explained what would be done, did not try to sell me a service I did not need - after the service was done, it was explained what was done and the findings - staff is very friendly - costumer service is outstanding - it’s what brings me back! More

Great to deal with Larry was great to deal with and informed me along the way in regards to my service visit. I have 2 cars from Kelly and will be back when the time co Larry was great to deal with and informed me along the way in regards to my service visit. I have 2 cars from Kelly and will be back when the time comes. More

State Inspection Had a 8:00 AM appointment for State Vehicle Inspection and oil change. Asked the Service Advisor to check the battery as the battery was the original Had a 8:00 AM appointment for State Vehicle Inspection and oil change. Asked the Service Advisor to check the battery as the battery was the original battery when the vehicle was purchased i. 2013. The battery was questionable as to be replaced and I asked that it be replaced with no pressure from the Service Advisor. The whole process took less than an hour. Great service. More

Always reliable service, Larry is always great. I have never had anyone here ever try to up - sell me any thing ever, the only place I will trust in the valley to repair and maintain my vehicle. La I have never had anyone here ever try to up - sell me any thing ever, the only place I will trust in the valley to repair and maintain my vehicle. Larry is always great and Estelle is always so pleasant. Thank you! More

Quick and Knowledgeable Service Center Service writer was courteous, knowledgeable and interested in my car service needs. Also advised what services would be required during my next schedu Service writer was courteous, knowledgeable and interested in my car service needs. Also advised what services would be required during my next scheduled service visit. More

Very friendly people and well welcoming Everyone is very pleasant and I Felt welcome and they explained everything to you .. I will come here and will referred this place to others .. Everyone is very pleasant and I Felt welcome and they explained everything to you .. I will come here and will referred this place to others .. More

Great job! Tire needed to be replaced. Another tire also had a nail in it and was taken care of free of charge, but I had just replaced my left rear tire that ha Tire needed to be replaced. Another tire also had a nail in it and was taken care of free of charge, but I had just replaced my left rear tire that had a long screw in the side of it, so a new tire was ordered and put on, cost $140.00 More

60,000 mile services I was met by Customer Service Person as I entered the garage. Did a quick check of lights. Entered service desk area. Discussed the services I want I was met by Customer Service Person as I entered the garage. Did a quick check of lights. Entered service desk area. Discussed the services I wanted. He checked for recalls. Estimated time for work would be 2 hours, which was what I was expecting for the services I wanted performed. Waited in waiting room. Pleasant area, well light, plenty of snacks, etc. Customer service updated status of work twice. Notified work was complete. Paid for service work, appreciate rewards. All work performed in a timely, professional manner. Car was washed. Looked great and ran well. Very pleased with my experience. More

Waited all day I dropped off my car the day before to save time, and still waited until 3 for it to be ready. How long does it take for an inspection and oil change I dropped off my car the day before to save time, and still waited until 3 for it to be ready. How long does it take for an inspection and oil change and brake fluid. More

Excellent service I brought my nissan murano twice to this car dealer, first for wheels replacement, second for battery problem and met one of the service advisor (Mik I brought my nissan murano twice to this car dealer, first for wheels replacement, second for battery problem and met one of the service advisor (Mike Royer), very polite, courtesy, patient, great customer service. I'll recommend this place to my friends and definitely I'll be back for my next car service. More