Kelly Nissan of Route 33 - Service Center

Great service! Excellent service team. been going to Kelly Nissan for years. Would not even think of going anywhere else. I've been dealing with Larry for years and Excellent service team. been going to Kelly Nissan for years. Would not even think of going anywhere else. I've been dealing with Larry for years and always treated fairly and with respect! More

A++++ Exceptional in Customer Service and Quality of Work I cannot speak highly enough of this dealership, their level of service and their team. It was a seamless experience to make an appointment to start. I cannot speak highly enough of this dealership, their level of service and their team. It was a seamless experience to make an appointment to start. When I arrived on a cold wet day, it was a drive up into an entry garage type of dealership...aka warm and dry getting in and out of my car. I was greeted by Kevin Green...he took the time to explain to me things that no one had told me before, like what I should and should not spend my money on with my new Pathfinder on. You could tell he really cared about making sure my vehicle was taken proper care of, wanted to save me money and also wanted to make my time at the dealership a comfortable one. He was quick to answer all my questions and promised to let me know as soon as my vehicle was ready. The waiting area...ugh, it was awesome. If you are a parent with children, this is the dealership to go to. There are couches, tables, free popcorn, granola bars, fruit snacks, water and juice box....FREE. There is free WiFi and the seating is open and comfortable. Essentially, if I had a laptop I could have worked comfortably from their waiting area with my children with me. The service was fast and Kevin came back and told me all that I would need to know regarding my visit, my free multipoint inspection and asked if there was anything else they could do...my response, nothing! They went above and beyond to make me feel confident and comfortable in their dealership and their caliber of service. I won't be taking my Pathfinder anywhere else for service!! More

Friendly, fast and comfortable. They are always ready for me as I am pulling up. Everything is clean and I am greeting by friendly people. The waiting room is comfy and clean. My adv They are always ready for me as I am pulling up. Everything is clean and I am greeting by friendly people. The waiting room is comfy and clean. My advisor is always helpful. Check out is a breeze. More

Same day service and excellent customer service! I have been a loyal customer of Kelly Nissan of Route 33 since they first opened their door years ago. Their service department is exemplary under th I have been a loyal customer of Kelly Nissan of Route 33 since they first opened their door years ago. Their service department is exemplary under the leadership of Jon Miller. Larry Hughes is always my go-to guy and once again, he delivered. Big time. Not only did Larry offer to get my vehicle inspection done THAT DAY, but it was finished - with a fresh car wash, no less - before I had to pick up the kids from school. Larry is a consummate professional and he always makes every effort to both accommodate me and "make it right". I highly recommend Kelly Nissan of Route 33. Larry rocks! More

Friendly, Reliable Service I worked with Larry one of the service managers several times and he is always helpful. I bought my truck from their dealership and love taking it the I worked with Larry one of the service managers several times and he is always helpful. I bought my truck from their dealership and love taking it there for service. More

Friendly, personal and professional care. Have been servicing with Larry Hughes for over 5 years and he has been outstanding. He always makes the effort to accommodate my schedule and he provi Have been servicing with Larry Hughes for over 5 years and he has been outstanding. He always makes the effort to accommodate my schedule and he provides me with appropriate recommendations. He also lets me know what is on the horizon regarding my future service appointments. I feel very comfortable with Larry overseeing my vehicle service. More

Outstanding Service Department Had my Rogue in for another oil change and the 15,000 mile service today. Once again received the absolute best in customer service! They staff is b Had my Rogue in for another oil change and the 15,000 mile service today. Once again received the absolute best in customer service! They staff is beyond courteous; they are down right friendly. I walked in unscheduled and still received prompt attention. The price estimates, as well as those on how long my unscheduled maintenance would take, were absolutely correct. They were also able to fully detail the vehicle and apply the environmental protection coating. The vehicle was spotless, and I was able to use the time to catch up with my favorite service advisor, Larry. This is the second vehicle I've leased from this dealership and I have every intention of continuing to do business with them. More

Great service I want to thank Kevin Green for his help when I was in for service. He helped me through the whole service process and reassured me that the car woul I want to thank Kevin Green for his help when I was in for service. He helped me through the whole service process and reassured me that the car would be fixed to my satisfaction. More

Excellent Service Kelly delivers excellent service from start to finish! I've dealt with Kevin Green and he is an attentive Advisor. Great job as always guys! Kelly delivers excellent service from start to finish! I've dealt with Kevin Green and he is an attentive Advisor. Great job as always guys! More

An Overall Great Experience! A+ The service at Kelly Nissan exceeded my expectations. Kevin Green was a pleasure to deal with and is great at what he does. He made me feel comforta The service at Kelly Nissan exceeded my expectations. Kevin Green was a pleasure to deal with and is great at what he does. He made me feel comfortable and thoroughly explained what was wrong with my car. Kevin went out of his way to take care of my vehicle while providing me a loaner to use in the interim. I'm a novice when it comes to the ins and outs of car repair but Kevin went out of his way to explain what had been repaired in full detail. He got me back up and running with minimal down-time. Thanks Kevin and thanks to Kelley Nissan for providing the best service in the Lehigh Valley! More