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Kelly Nissan of Lynnfield - Service Center

Lynnfield, MA

4.4
396 Reviews

396 Reviews of Kelly Nissan of Lynnfield - Service Center

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June 17, 2020

I have been a customer with Kelly Nissan for many years and Roy has always been my point person. He is professional, knowledgeable and kind. More

by KimCarvotta
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Kelly Nissan of Lynnfield responded

Hi Kim! We certainly appreciate your loyalty to us! We are glad that over the years, Roy has been your go-to person and that he has always been so professional and kind. Thank you, Kim, for sharing your feedback with us!

June 02, 2020

The service department is already great to work with! I was able to get the appointment I wanted and was in and out on the same day More

by Car guy 45
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Lever, Josh Mitchell
Jun 12, 2020 -

Kelly Nissan of Lynnfield responded

That is great to hear! We are glad that you had such a great time working with the service department and that they were so helpful! Thank you for sharing your feedback with us!

May 29, 2020

When I visit Kelly Nissan Dealership I always ask for Ms. Tina Lever. She is very friendly and makes you feel welcome. She is especially quite knowledgeable and endeavors to attend to all of my concerns. I a More

by fx1967
Recommend Dealer
Yes
Employees Worked With
Tina Lever
Jun 01, 2020 -

Kelly Nissan of Lynnfield responded

On behalf of Tina, thank you, Francis! We're glad that Tina has made you feel welcome and always takes great care of you. We appreciate you taking the time to share your kind review with us, Francis! We will be sure to pass this along to Tina!

March 13, 2020

The professional staff always go above and beyond to make your visit a positive experience. They take the time to answer all your questions and keep you updated throughout the entire visit. More

by Nautip1
Recommend Dealer
Yes
Employees Worked With
Roy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Dotolo
Mar 16, 2020 -

Kelly Nissan of Lynnfield responded

That is great to hear! We are glad that everyone including Peyton, Ben, and Roy have all been so helpful and have made sure your experience is a positive one. Thank you for sharing your feedback with us!

March 08, 2020

Good morning , I’m writhing this review I’m reguards to the discrimination. It’s very unprofessional how my mother gets treated due to not knowing sufficient English . This matter needs to be talked about More

by rosarivera1121
Recommend Dealer
No
Employees Worked With
Roy Sletterink
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Dotolo, Lea Doyle, Josh Mitchell
January 30, 2020

Great experience today at Kelly Nissan Service. Friendly and competent staff. Completed and checked everything on my list to my satisfaction and in the time promised. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Dotolo, Josh Mitchell
Feb 06, 2020 -

Kelly Nissan of Lynnfield responded

On behalf of Peyton, Ben, and Josh, thank you, Sue! We are pleased to know that you had a great service experience and that everything was completed in a timely manner!

January 16, 2020

The service at Kelly Nissan of Lynnfield is awesome. The waiting room is very comfortable and the staff are super friendly. This is one dealership where I do not mind waiting for service. They take the time More

by K23zf
Recommend Dealer
Yes
Employees Worked With
Peyton Dotolo
January 14, 2020

I was greeted right away very cheerfully and taken into see Roy the order writer. I left the car there while I did an errand and when I returned the car was ready and Roy reviewed the update with me and ex More

by Jim/judy
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service bay attendant was very courteous.
Jan 15, 2020 -

Kelly Nissan of Lynnfield responded

Hi Jim and Judy! We would like to thank you for sharing your experience with us! We're glad that Roy was so pleasant and made sure you were both well-taken care of.

January 14, 2020

I always bring my 2019 Maxima and my wife’s 2013 Altima back for service at Kelly Nissan in Peabody Massachusetts. Both cars were purchased there including a new 2011 Maxima I previously owned. Peyton is More

by DJP
Recommend Dealer
Yes
Employees Worked With
Peyton Dotolo
Jan 15, 2020 -

Kelly Nissan of Lynnfield responded

That is great to hear! We are glad that our location has been your go-to for service on both your wife's car! It is great that Peyton has been so helpful and has always taken excellent care of you. Thank you for taking the time to share your feedback with us!

January 13, 2020

Service is a bit of a drive from home but always leave Kelly Nissan satisfied. Advisors are welcoming, info accurate and prices competitive. Will continue to service in Lynnfield. Thank you!! More

by Regular guy
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Tutty, Tina Lever, Peyton Dotolo, Josh Mitchell
Jan 15, 2020 -

Kelly Nissan of Lynnfield responded

Thank you! We're glad that although our location is a bit of a drive from you, it is worth coming here for the service! It is great that the service advisors have made your experience nothing but positive and that they always make sure you are satisfied. We look forward to seeing you again in the future!

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