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Kelly Nissan of Lynnfield - Service Center
Lynnfield, MA
396 Reviews
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396 Reviews of Kelly Nissan of Lynnfield - Service Center
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October 28, 2015
Easy and professional I was a walk in with no appointment. They were professional and courteous, and did not try to push other repairs on me. I had a horrific experience at I was a walk in with no appointment. They were professional and courteous, and did not try to push other repairs on me. I had a horrific experience at a Nissan service center very close to the lynnfield dealership, and was pleasantly surprised at how much better the lynnfield location is. More
by BG
Verified CustomerEmployees Worked With
Jenn Bautista
October 22, 2015
I came in for regular maintenance, and it was quick! I came in for regular service, having reserved a spot online for a specific level of maintenance. There was some confusion about what I had reserved I came in for regular service, having reserved a spot online for a specific level of maintenance. There was some confusion about what I had reserved online, but it was quickly figured out, and the cost of my maintenance was discounted! The service was quick, everyone was friendly, AND I saved money. I'm not sure it could have gone any better! More
by WILLIAMFSNEELY
Employees Worked With
October 21, 2015
Quic Service Oil Change I went in to service for a quick service oil change and an inspection sticker, but it did not seem to be quick at all for the amount of time waited fo I went in to service for a quick service oil change and an inspection sticker, but it did not seem to be quick at all for the amount of time waited for my vehicle. More
by EMOLINARI
October 21, 2015
Express oil change I was in a hurry when I stopped at Kelley Nissanof Lynnfield. Jack the service writer assured me that it would be done shortly. After 45 minutes I w I was in a hurry when I stopped at Kelley Nissanof Lynnfield. Jack the service writer assured me that it would be done shortly. After 45 minutes I was getting anxious and the car was done a few minutes later. They comped my oil change! I'll be back . More
by ANDYBSA
Employees Worked With
Jack Tutty
October 21, 2015
Service visit Jack Tutty in Service is the best!! We only trust him in charge of overseeing the maintenance of our cars. Jack is very thorough at explaining what Jack Tutty in Service is the best!! We only trust him in charge of overseeing the maintenance of our cars. Jack is very thorough at explaining what needs to be fixed and is up front of what it will cost. He is very transparent and honest. More
by KERRY.STAKEM
Employees Worked With
Jack Tutty
October 20, 2015
Service at Kelly Nissan Lynnfield I purchased a 2015 Rogue 10/12.. The Salesman and finance individual were excellent they knew what we wanted and how much of a monthly payment we wer I purchased a 2015 Rogue 10/12.. The Salesman and finance individual were excellent they knew what we wanted and how much of a monthly payment we were looking for. They stayed within those boundaries. I returned 10/14 to pick up my paperwork and have a remote starter installed and inspection sticker. The service was great everybody I came in contact with was polite and helpful. More
by D & L Smith
Employees Worked With
Other Employees :
not sure who serviced my vehicle, Carl Tagliamonte
October 20, 2015
Thank you to the folks at Kelly for making my experience as painless and smooth as possible. Jack was great and the girls at the desk especially Susan (I think to the folks at Kelly for making my experience as painless and smooth as possible. Jack was great and the girls at the desk especially Susan (I think that's her name) were a pleasure. More
by JON.MARTORELLA
Employees Worked With
Jack Tutty, Susan DiStefano
October 20, 2015
Service at Kelly Nissan The service at Kelly Nissan is exceptional. The staff is friendly and knowledgeable. There is never any sales pressure even in the service departm The service at Kelly Nissan is exceptional. The staff is friendly and knowledgeable. There is never any sales pressure even in the service department. They often find other things wrong with my vehicle, different than what I came in for originally, and they always educate me on the parts or job, and then ask what I would like to do about additional repairs. Service is prompt, the office runs efficiently, and customers in the waiting area are always quiet and content being there. I always wait to have my car serviced, and I have never heard anyone complain about a long wait or bad performance by technicians. The facility is clean and pleasant.....harmonious atmosphere. No nonsense, but always a goal of pleasing the customer. A+ for effort and follow-through. More
by DONNA.HEGAN1
October 20, 2015
Very satisfied Friendly professional staff - did not wait long. Facility clean and comfortable. Everyone very accommodating from check-in to Check-out. Been going t Friendly professional staff - did not wait long. Facility clean and comfortable. Everyone very accommodating from check-in to Check-out. Been going to same Nissan since 2006 when I night my Altima More
by a.labella
Employees Worked With
I forget his name - always pleasant with a smile
October 19, 2015
More wrong than right In the past few years I have given this dealer a chance to do diagnose my truck when ever I experience issues with it. So far they have been more wro In the past few years I have given this dealer a chance to do diagnose my truck when ever I experience issues with it. So far they have been more wrong than right. Most recent experience was my check engine light came on. Took it dealer and they say vapor leak in gas tank. Cost is about $1,000 or so. I googled the code that came up on the check engine light that the dealer told me and per google it says you might need a new gas cap. replace gas cap for $10 and check engine light went away. I will just have dealer stick to oil chances going forward. More
by EDISONPAPA36
Employees Worked With
Jack Tutty
