Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Kelly Nissan of Lynnfield - Service Center
Lynnfield, MA
396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
396 Reviews of Kelly Nissan of Lynnfield - Service Center
Sort by
December 02, 2015
It took too long for them to get back to me. it literally took almost two weeks of me calling for them to service an already paid service for my car. Not really satisfied with the way they handl it literally took almost two weeks of me calling for them to service an already paid service for my car. Not really satisfied with the way they handled a situation they made a mess of. I paid for an automatic starter on my car before I picked it up. When I arrived to pick up my car they 'forgot" to install it. With a promise of next day that turned into almost two weeks to call me back. I had to call almost everyday. Not a nice way to treat a new customer. They gave me a rental for one day which turned into two days. I work school hours in which they called me a total of 4 times to get the rental back. Yes, 4 times in 1 day when I waited almost two weeks for one phone call. More
by ANAGUEITS
Verified CustomerEmployees Worked With
rather not say
December 02, 2015
Ben was excellent, great service advisor. Ben was an excellent service advisor. I look forward to having him take care of me when I come in for service. Service was quick and done to satisfact Ben was an excellent service advisor. I look forward to having him take care of me when I come in for service. Service was quick and done to satisfaction. More
by STEVENTAYLOR99
Employees Worked With
December 02, 2015
Always great service I had a very positive service experience. They took me in without an appointment and were able to repair my car in a very timely manner. The staff is I had a very positive service experience. They took me in without an appointment and were able to repair my car in a very timely manner. The staff is always very knowledgeable and friendly! I definitely recommend muons to bring their car to Kelly Nissan of lynnfield. More
by Car guy 45
Employees Worked With
Other Employees :
Jack Tutty, Jenn Bautista, Susan DiStefano, Chuck Funk
December 01, 2015
recent visit for oil change I have 2 Nissans and have always received Great service and the staff is very friendly and professional. Really like the clean waiting room. Thanks K I have 2 Nissans and have always received Great service and the staff is very friendly and professional. Really like the clean waiting room. Thanks Kelly Nissan More
by JEANHYDE0
December 01, 2015
Excellent Service Easy in and out without having to schedule an appointment. Nice and helpful staff. A+ as far as I am concerned. Jack went out of his way to help Easy in and out without having to schedule an appointment. Nice and helpful staff. A+ as far as I am concerned. Jack went out of his way to help me with a wheel repair and had great knowledge of the Z cars! I unfortunately forgot the front desk staff names but they were great as well. More
by NLENTO
Employees Worked With
Jack Tutty
November 30, 2015
Awesome Service! Great people combined with quick and well done work just makes this place fantastic. I wouldn't go anywhere else with my car. I have recently forced Great people combined with quick and well done work just makes this place fantastic. I wouldn't go anywhere else with my car. I have recently forced to go somewhere else due to a road incident. You don't truly realize how great this place is until you see how terrible another dealership is. Kelly Nissan of Lynnfield is top notch! More
by sarosa
November 26, 2015
Keep up the good work, way to go Kelly Nissan.. Great service and customer service, good coffee and donuts while you wait for your car to get done,nice and clean waiting room, again way to go Kelly Great service and customer service, good coffee and donuts while you wait for your car to get done,nice and clean waiting room, again way to go Kelly Nissan you are the best.. More
by MANUELVALDES1984
Employees Worked With
November 26, 2015
great service nothing to complain about ill continue to bring my car for service they always attend to my needs and they are quick and easy no hassel excellent nothing to complain about ill continue to bring my car for service they always attend to my needs and they are quick and easy no hassel excellent More
by LEKE427
Employees Worked With
Jack Tutty
November 25, 2015
Service The service was excellent and the staff were very helpful and accommodating. I was there for less than an hour which worked well with my schedule. The service was excellent and the staff were very helpful and accommodating. I was there for less than an hour which worked well with my schedule. More
by TCM
November 25, 2015
Recall I had a recall for a defective fuel pump and the service was fast and easy. Every one was easy to work with and vertical friendly. I had a recall for a defective fuel pump and the service was fast and easy. Every one was easy to work with and vertical friendly. More
by GENED864
Employees Worked With
Jack Tutty
