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Kelly Nissan of Lynnfield - Service Center

Lynnfield, MA

4.4
396 Reviews

396 Reviews of Kelly Nissan of Lynnfield - Service Center

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December 10, 2015

Out standing ! They were very friendly quick in and out , to the point an I would definitely recommended it to everyone . I will be returning Thank you Pam Hi More

by pamelahickey2172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can t remember , Susan DiStefano
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

Thank you for your recommendation Pam! We are happy that you had a pleasant experience with us, we look forward to seeing you next time.

December 10, 2015

Had no heat--didn't know why. Your tech quickly diagnosed problem & repaired it at minimal cost--didn't need major repair which I really appreciate. Especially at this time of year More

by DIANA.DAIGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Bautista
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

We are pleased to hear that Diana. Happy to know that our service department was able to diagnose the problem regarding the heat in your car-certainly something you want to have work this time of year!

December 09, 2015

Friendly and Helpful The service department at Kelly Nissan, Lynnfield, MA is fantastic. From the moment you drive your car into the garage, they are friendly and helpful. More

by MICHELEBARLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tutty, Josh Citron, Susan DiStefano, Yaritza Lopez
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

That's great to hear Michele! We appreciate hearing you positive feedback on our service department. Thank you for your recommendation.

December 08, 2015

All around staff was great I've been coming here to buy and for service for years and have always been happy with the service and the staff. This past visit was no different, gr More

by RRBARRY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susan DiStefano, Ordalie Velazquez, Ben Mitchell , Susan DiStefano
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

When you're happy to are we RRBARRY1! Happy to hear that your most recent visit was nothing but positive. We are always happy to accommodate you and help at your convenience. Thank you for being such a loyal customer, we appreciate you taking the time to share your experience with us.

December 08, 2015

My visit to kelly Nissan of Lynnfield This has been my 4th or more visits, and so far it has been a pleasant visit. The receptionist are very polite, because usually my visits was never sc More

by SHARON.HAIGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tutty
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

Happy to know your visits have always been pleasant with us Sharon. It is great that your service visits have been convenient and you have received great customer service-that's what you deserve! Thank you for your review, please let us know if there is anything else we can do for you.

December 07, 2015

excellent service and people Was treated like a real person which I appreciate fully and enjoyed the conversation and didn't feel like it was rush me in and out. Vehicle was check More

by SKELTON.J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tutty
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

Happy that you received excellent service SKELTON.J. Pleased to hear that your car was taken care of and all issues were resolved. Thank you for your review, happy holidays!

December 07, 2015

Always a pleasure! Every time I have something done at Nissan, the experience and service are always enjoyable! They never try and sell you on extras and make sure that More

by DANNI1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

It's a pleasure working with you Danni! We are happy to hear that you have always enjoyed your visits with us and we are more than happy to provide you with the best services.

December 07, 2015

Courteous, speedy, good service on our 7th Nissan vehicle! Feel comfortable knowing my vehicle is well serviced and some of the staff has been there since the beginning when we purchased our first Nissan in th More

by PAM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Oops ha a new employee and do not have her name hand She works in service very nice., Carl Tagliamonte, Ray Ferguson, Dan Sicari, Jack Tutty, Susan DiStefano, Chuck Funk
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

We appreciate having you as such a dedicated customer Pam! Happy to know that you feel comfortable servicing your vehicle with us. Thank you for sharing your review with us.

December 05, 2015

Awesome Service Every time I come in the service is awesome. Your associates are well knowledgable and explain every issue. They take care of you from start to fini More

by JASTHOMPSON15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

Thank you for your kind review JASTHOMPSON15. We appreciate hearing that you are always provided such great service and friendly customer care. Your satisfaction is a top priority to us! Thanks again for your review, have a great day.

December 02, 2015

1ST Service Visit Arrived at 7:30 out by 8:30 1st visit on new leased pathfinder, everything went well, Roy did a good job and I will be back. Jim G.. More

by JJGATO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Kelly Nissan of Lynnfield responded

Thanks Jim. Pleased to hear that your first service visit with us ran so smoothly. Thank you for working with Roy and we will see you next time!

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