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Kelly Nissan of Lynnfield - Service Center

Lynnfield, MA

4.4
396 Reviews

396 Reviews of Kelly Nissan of Lynnfield - Service Center

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January 06, 2016

Great service. No waiting I recently had my car aligned and filters changed. I explained her I couldn't wait. They offered me a loaner car. That was great. More

by bpowers0324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 11, 2016 -

Kelly Nissan of Lynnfield responded

We're happy to hear that bpowers0324. It is great that the service department was able to accommodate you and provide you with a loaner car. Thanks for taking the time to share your review with us.

January 06, 2016

Extremely satisfactory My service provider was amazing. . . . . She was very knowledgeable and eager to please. She took very good care of me in her very pleasant way. More

by DONNA.KRAMICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ordalie Velazquez was my service advisor
Jan 11, 2016 -

Kelly Nissan of Lynnfield responded

Thank you Donna, we're glad that you had a great experience with us. Pleased to hear how attentive Ordalie was to you, please let us know if there is anything else we can do for you.

January 06, 2016

tire rotation staff did a great job, from the time i called until the time the job was completed it was a busy day for me, appreciate the team work getting me in More

by JACK.URBACZEWSKI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tutty
Jan 11, 2016 -

Kelly Nissan of Lynnfield responded

Happy to hear that Jack! We are pleased to know that service did such a great job and treated you well. Thank you for sharing your feedback with us.

January 05, 2016

NV service Jack gives Excellent communication and service. Dealer prices are higher than the local mechanic but I feel that my van is properly serviced. I do, ho More

by CARPENTER.SJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tutty
January 05, 2016

first service visit The service center reception bay was staffed by a friendly person to whom I explained the problem and who checked in my vehicle. A meeting with the s More

by EVAUDO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tutty
Jan 07, 2016 -

Kelly Nissan of Lynnfield responded

Thanks for the review EVAUDO. We're glad that your first service visit went well and you received great customer service. Happy to know that you enjoy our waiting room-it is there for your convenience/comfort! Thanks again for sharing your feedback with us.

January 02, 2016

Easy and fast!! 👍🏽 I was in and out in less than forty minutes. It was a really busy day and they kept things moving and were very accommodating. More

by LPM2735
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Bautista
Jan 07, 2016 -

Kelly Nissan of Lynnfield responded

Easy and fast is what we aim for LPM2735! We're happy to know that the service department was so accommodating and professional, especially on a busy day. Thank you for your kind review.

January 01, 2016

Service my car Took car in for oil change was in and out very quickly. While it was there they showed me the air filter and it was over due to be changed. Had a new More

by tomkid1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Monahan
Jan 07, 2016 -

Kelly Nissan of Lynnfield responded

Happy to hear that Tom! We appreciate you sharing you review and letting us know how helpful the service department was. Hope to see you again soon, take care Tom.

January 01, 2016

Kelly Nissan of Lynnfield Dealer Service I have used Kelly Nissan of Lynnfield Service for many years and their Service Department is in my opinion can be qualified as "Excellent"!. The Servi More

by MBARBERA1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tutty
Jan 07, 2016 -

Kelly Nissan of Lynnfield responded

Thank you MBARBERA1, we are more than happy to help! We enjoy hearing about your experience with the service department. We always want our customers to feel comfortable and we are happy that was the case for you. Thank you for your recommendation, have a great day.

December 31, 2015

drive thru service I came in for an oil change and all went well. My Service Advisor was very very informative and helpful. He explained all the work and check points More

by KMHNYY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neidson Dos Santos
Jan 07, 2016 -

Kelly Nissan of Lynnfield responded

That's great to hear KMHNYY! We're glad that Neidson was so helpful and explained everything to you. Thanks for the review, have a great day.

December 30, 2015

great Went for my 6 month service. Was out in 45 mns, great service. Odalie was great and so was the rest of the staff, from the girl who received me when More

by THEROSAFAM777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odalie V.
Dec 31, 2015 -

Kelly Nissan of Lynnfield responded

Glad that you had a great service visit with us THEROSAFAM777. Also, we're pleased that Odalie was there to take care of you and your car. Thanks for the review, have a happy New Year.

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