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Kelly Nissan of Lynnfield - Service Center

Lynnfield, MA

4.4
396 Reviews

396 Reviews of Kelly Nissan of Lynnfield - Service Center

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January 19, 2016

Extended Warranty I requested my Rogue to be looked over because the warranty was expiring, the service center did so. Was told a wheel bearing needed replaced. And tha More

by JOHANNAHFRAENKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2016 -

Kelly Nissan of Lynnfield responded

Thank you Johannah! We're pleased to hear that your Rogue was taken care of. Thank you for taking the time to share your review, please let us know if there is anything else we can do for you.

January 19, 2016

Quick and easy Service was great clean place to sit and wait and fast check out Was nice to go in without an appointment. Was also great to be able to get inspecti More

by DJKJELDRED1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2016 -

Kelly Nissan of Lynnfield responded

Thanks DJKJELDRED1993! Happy that the service department could work with you at your convenience. Please let us know if there is anything else we can do for you.

January 18, 2016

excellent handling of comples electrical failures Roy, as always, intervenes swiftly and takes care of routine as well as unexpected maintenance issues. Many thanks for your professionalism! Highly r More

by MENTOR92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2016 -

Kelly Nissan of Lynnfield responded

That's great to hear MENTOR92! Happy to know how great Roy was to work with and that he went the extra mile to help you. We appreciate your recommendation.

January 17, 2016

Oil Change Roy Slettering help us in the sevice dept., we did not have and appt. He answered all our question and had us out in a timely manner. More

by LPERULLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2016 -

Kelly Nissan of Lynnfield responded

Thanks LPERULLO! Glad that Roy helped you out and was able to accommodate you. Thanks for the review.

January 15, 2016

Oil change, cabin filter change, new inspection sticker Love service dept. Roy helped me this time. Jack Tutty my longtime fav- always friendly, upbeat! Reception/payment staff organized. People @ entry More

by PAM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Tutty, Susan DiStefano, Yaritza Lopez
Jan 22, 2016 -

Kelly Nissan of Lynnfield responded

Thank you Pam! Glad to hear how helpful Roy and Jack were to you. We look forward to working with you again soon.

January 14, 2016

Very good experience Great overall service. Wait time was good and waiting area is comfortable . Been going to kelly Nissan Lynnfield for service 15 years and happy with t More

by CPMCGLONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neilson do santos
Jan 22, 2016 -

Kelly Nissan of Lynnfield responded

Glad to hear that CPMCGLONE! We appreciate knowing how great your overall service was. Thank you for being such a dedicated customer to us.

January 14, 2016

Kelley Nissan is great The service department handle all my service issues in a timely manner. Roy kept me up to date on the status of the vehicle and I was able to pick up More

by CRAFFEYCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2016 -

Kelly Nissan of Lynnfield responded

Glad to hear that Roy had the chance to work with you CRAFFEYCPA. It is great that he kept you up to date on the status of your car as well.

January 13, 2016

Servicing As always, staff was very accommadating...Oil change, etc. was done very fast...they also took the time to wash and vacuum my car...which I really app More

by ESTANIOSKI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 12, 2016

Would not change my dealer for anything! The staff are always so pleasant and welcoming. I appreciate for the wait time it was not long at all. Thank you for the great service. Keep up the go More

by MORALES_NANCY82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Citron
Jan 22, 2016 -

Kelly Nissan of Lynnfield responded

Thank you Nancy! We're happy that you receive such welcoming customer service each time you are here, Thank you for your review.

January 11, 2016

Great service This was the first time I brought my car in for service. It was just routine service, but the service was great and my car was ready when promised. I More

by PACOKEEFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neidson Dos Santos
Jan 11, 2016 -

Kelly Nissan of Lynnfield responded

Thank you PACOKEEFE! We're happy that your first time with us was so positive. We look forward to seeing you again, please let us know if there is anything else we can do for you.

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