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Kelly Nissan of Lynnfield - Service Center
Lynnfield, MA
396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
396 Reviews of Kelly Nissan of Lynnfield - Service Center
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February 01, 2016
Great Experience Roy is professional, knowledgeable and efficient. He returned calls, answered my questions and keep me updated on the status of my repair. The price q Roy is professional, knowledgeable and efficient. He returned calls, answered my questions and keep me updated on the status of my repair. The price quoted was what I paid and the car was ready in the stated time. I also use a Nissan dealer in Florida and the service does not compare to Kelly and the staff. More
by MLTRANOS
Verified CustomerEmployees Worked With
February 01, 2016
Slow leak Left front tire had a slow leak . It ended up being a bad seal between tire and rim. That is a first for me. Good job Left front tire had a slow leak . It ended up being a bad seal between tire and rim. That is a first for me. Good job More
by BEC19
Employees Worked With
Diandro very informative thanks tony ferrini
January 30, 2016
Jack Tutty Great personI Its always a pleasure to deal with Jack Tutty, Jack is pleasant no matter what the situation is with the current issues. I highly recommend Jack for Its always a pleasure to deal with Jack Tutty, Jack is pleasant no matter what the situation is with the current issues. I highly recommend Jack for any new people going into Kelly Nissan ..He is the Best .. More
by JACK_TUTTY
Employees Worked With
Jack Tutty
January 28, 2016
Great My car was towed in and by the time they had solved the problwm and fixed it was very fast Everyone in service was friendly and attentive My car was towed in and by the time they had solved the problwm and fixed it was very fast Everyone in service was friendly and attentive More
by DNCPRTNR
Employees Worked With
January 28, 2016
Awful communication. I have to say my last experience here at Kelly Nissan was awful. My car got towed to this location at 9:30am because my car was not starting. 2pm late I have to say my last experience here at Kelly Nissan was awful. My car got towed to this location at 9:30am because my car was not starting. 2pm later that day and I hadn't received a call or any information in regards to my car so I decided to call. When I did call Roy in service had told me my car was no where in their location?!?!?! So why didn't I get a call earlier telling me that? Was I not important because I had no appointment ? Turned out car was sitting in their used car lot the whole time. After several calls to the towing company and going back and forth with Roy which always told me he would call me back as soon as he had info and never called me back!! It was I who kept calling him. I asked to speak to a manger and was told he would give me a call and never did. Wanted to explain to him/her about my horrible Expiernce. I would t recommend this dealership to anyone. Unfortunately this is the closest to me. I guess my real disappointment was getting told over and over again that my car wasn't at Kelly Nissan when it actually was there! I went crazy wondering where my car had gotten towed too. Poor poor communication! I did all the calling back! It wasn't like Roy didn't have any information because he sure did! every time I had to give him a call back he had new info that he should have shared with me and failed to do so. More
by BRENDAEG2890
Employees Worked With
January 28, 2016
Great Service! They definitely made it easy! We drop the car off and ask to be called and was ready, next day we're called. Car working in perfect condition again! They definitely made it easy! We drop the car off and ask to be called and was ready, next day we're called. Car working in perfect condition again! No, we didn't pay a dime, was still under de warranty and they honor that. More
by PRISALVES
January 27, 2016
great service took me right in even though I was pose the closing timer getting a sticker. they even looked at my tire pressure light and reset them at no extra cha took me right in even though I was pose the closing timer getting a sticker. they even looked at my tire pressure light and reset them at no extra charge. More
by RAINY4300
Employees Worked With
don't know his name
January 27, 2016
Great service! I went to the service dept without an an appt and they took me right in and I was out in less than an hour! Friendly and knowledgeable! I went to the service dept without an an appt and they took me right in and I was out in less than an hour! Friendly and knowledgeable! More
by MELISSAM524
Employees Worked With
January 27, 2016
Great Service Worked with Ben and Ryan in the service department. They quickly set up and appointment for me. They were both totally professional and walked me th Worked with Ben and Ryan in the service department. They quickly set up and appointment for me. They were both totally professional and walked me through everything. Car was ready when promised with no issues at all. Should always be that easy! More
by Jeff
January 27, 2016
any problems with my vehicle are always rectified anytime a needed repair is required the team at Kelly Nissan always takes care of my vehicle in a quick professional manner. They always do their best anytime a needed repair is required the team at Kelly Nissan always takes care of my vehicle in a quick professional manner. They always do their best to accommodate my needs More
by grapeape13
Employees Worked With
