Back

Kelly Nissan of Lynnfield - Service Center

Lynnfield, MA

4.4
396 Reviews

396 Reviews of Kelly Nissan of Lynnfield - Service Center

Sort by
March 31, 2016

10 years of service and personnel excellence. I bought my pathfinder in 2006 and have had it serviced regularly at Kelly Nissan in Lynnfield. The personnel have always been fantastic, helpful and More

by PJCARR555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Tutty, Jenn Bautista
Apr 11, 2016 -

Kelly Nissan of Lynnfield responded

We're glad to hear that we can keep you and your Pathfinder on the road PJCARR555. Thank you for letting us be the dealership you choose to work on your Pathfinder. Our team is always here for you if you need any service. Thank you so much for sharing your review, and we hope you have a great day!

March 31, 2016

Both Service & Sales are great to deal with I am on my 3rd Rogue through Kelly Nissan of Lynnfield. I've had wonderful dealings with both sales and service. Each experience has truly been eas More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cavan Dunn, Steve Vitale, Tom Estabrook, Carl Tagliamonte, Dan Sicari
Apr 12, 2016 -

Kelly Nissan of Lynnfield responded

Thank you so much for your repeat business Nicole! We love hearing from our loyal Kelly Nissan of Lynnfield customers. Dan is a wonderful salesman to work with at our dealership, and we're so glad he has been able to help you on each of your visits to our facility. We also are pleased to know that our service team has been so great to deal with. Please don't hesitate to reach out if we can help you again in the future. Have a great day!

March 26, 2016

Leaf battery issue I brought my Nissan Leaf to the Lynnfield dealership without an appointment because it was the closest dealership when my Leaf went into low power mod More

by LARRY15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don't recall the service manager's name
Apr 11, 2016 -

Kelly Nissan of Lynnfield responded

Hi Larry, thank you for sharing your experience with us. We're sorry to hear about the Leaf issue you had, and we're very sorry that we couldn't directly help you with the problem. But it's great to hear that our team set you up with our Woburn dealership and made it easier for you to have the issue solved. Please let us know if there is anything else we can do for you again.

March 25, 2016

Quick and painless! Went in for an oil change. In and out in under an hour. Very friendly and helpful staff. Clean and spacious waiting area. All is good! More

by rosiepal6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 25, 2016 -

Kelly Nissan of Lynnfield responded

Thank you rosiepal, we are happy to help out! Glad to hear you enjoy our waiting area as well - we'll do our best to continue keeping you a happy customer of ours. If you need any other service help, or feel the need to look at your next possible vehicle, don't hesitate to contact us or stop in. We're always happy to assist you. Have a wonderful day rosiepal.

March 23, 2016

Service and has always been FANTASTIC! Kelly service and sales experience Catch IT! There is nothing like it personal always a smile and a nice cup of coffee and comfortable waiting More

by SEANCANTY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sullivan, Jack Tutty, Jenn Bautista, Chuck Funk
Mar 25, 2016 -

Kelly Nissan of Lynnfield responded

We're so glad to be able to provide you with the coffee, and comfortable buying/servicing process Sean. Thank you so much for letting us be your complete automotive provider. Nothing gives us pleasure more than hearing experiences like this from our customers. We hope you'll work with us again in the future. Please reach out if you need anything at all Sean. Have a great day!

March 20, 2016

Professional, Courteous, Highly Skilled Superior service in all departments. I have always purchased my Nissan vehicles at Kelly Nissan in Beverly and Lynnfield, MA. I referred friends and f More

by LMADES318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Funk
Mar 21, 2016 -

Kelly Nissan of Lynnfield responded

It is great to hear that LMADES318, we always want you to be satisfied with the work we do. Thank you for your recommendation, we look forward to working with you and your friends and family again soon.

March 18, 2016

where is the key I need to have tire changed? I had a flat tire. I am concerned that the key for the tires on the car were not with my spare tire. I didn't even know that a special key was neede More

by EILEENREGAN123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know name of person I worked with
March 14, 2016

easy to deal with my family has had 4 leased cars from kelly nissan without any problem so far. service has been very efficient and very customer friendly. wouldn't hes More

by BRENDA1019
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Sounalah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Ferguson
Mar 16, 2016 -

Kelly Nissan of Lynnfield responded

Thanks Brenda! You and your family's loyalty means a lot to us and we are more than happy to have you as customers.

March 13, 2016

noisey lift gate Everything was fixed to my satisfaction plus got a car wash... I have been dealing with Kelly Nissan for years and never had a problem. The people I More

by STELLAJAZZ
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Bautista
Mar 16, 2016 -

Kelly Nissan of Lynnfield responded

Thank you STELLAJAZZ, we are pleased to know how well your service went. Your dedication to us over the years means a lot and we are more than happy to have you as a customer.

March 01, 2016

Excellent experience all around. Excellent customer service and professional evaluation and follow through. Expedient review and timeliness of service. Express service was a very str More

by Knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tutty
Mar 01, 2016 -

Kelly Nissan of Lynnfield responded

It is great to hear how awesome your experience was with us Knight. Thank you for sharing your feedback with us. We look forward to seeing you again.

...
15
...