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Kelly Nissan of Lynnfield - Service Center

Lynnfield, MA

4.4
396 Reviews

396 Reviews of Kelly Nissan of Lynnfield - Service Center

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January 10, 2017

Great service Service could not have been better. Wait time was minimal even though quite busy. They make it easy to schedule appts online even at the last minute. More

by Mclarke817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Tutty
Jan 14, 2017 -

Kelly Nissan of Lynnfield responded

Mclarke817, thank you for your kind and thoughtful review. We always try our best to provide efficient, easy service and we're glad that Jack and our service team provided that to you. Please let us know if we can help you again.

December 30, 2016

Great service They always get me in and out which is appreciated and give me a heads up for future services needs so I can be prepared. More

by DANNI1211
Recommend Dealer
Yes
Employees Worked With
Ryan Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2017 -

Kelly Nissan of Lynnfield responded

We think it's important for our service team to keep you informed about your vehicle needs DANNI1211. Thank you for bringing it into our dealership recently. Anytime you need us, don't hesitate to let us know.

November 09, 2016

Oil change and tire check Check tire light was on and needed an oil change. They had to remove my tire to find the pin causing slow leak. Roy also printed a coupon for me to us More

by SPIKE1129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Kelly Nissan of Lynnfield responded

It was our pleasure helping you Spike, thank you for visiting our dealership recently. We're glad to hear that Roy and our Nissan service team were so helpful in diagnosing your tire's slow leak, and helping out with our oil change service special. Please don't hesitate to reach out if we can help you again!

September 20, 2016

Great service, great staff I took my car in for service and was very impressed with how great everything was! My service was done quick and I was even informed there was a recal More

by Bogsley13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2016 -

Kelly Nissan of Lynnfield responded

Hi Bogsley13, thank you for taking a moment to let us know about your service visit recently at our Nissan dealership in Lynnfield. We're happy to hear you enjoyed working with our friendly staff and would come back again for your vehicle service - we hope you do! In the meantime, please let us know if there's anything else we can do for you!

June 01, 2016

Fantastic customer service I went in to have my front wheels checked out, and found out that I needed two new rims and tires. My rim and tire protection plan was supposed to cov More

by WELTONB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neidson Dos Santos
Jun 15, 2016 -

Kelly Nissan of Lynnfield responded

We're always happy to go the extra mile for our customers WELTONB. Thank you for letting us know about your recent service experience with Neidson at Kelly Nissan of Lynnfield. We're glad to hear he took care of your tire needs. Please don't hesitate to reach out if there's anything else we can do for you.

May 11, 2016

Thanks for the service Roy helped us start to finish, very pleased with the experience. will not hesitate to return for service or repair in the future. Thank you Roy. More

by tgkzb61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2016 -

Kelly Nissan of Lynnfield responded

We appreciate your review tgkzb61! Roy is wonderful to work with, and we're glad he took care of all your needs. We look forward to helping you again tgkzb61, take care!

May 11, 2016

Oil change I was very happy and pleased with my experience when going for my oil change. It was completed in a timely fashion and Ben was very pleasant and very More

by REBECCA01923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2016 -

Kelly Nissan of Lynnfield responded

Glad to hear your oil change was so pleasant Rebecca, thank you. Happy to have been able to help you. Please let us know if there's anything else we can do to make your next visit even better.

May 06, 2016

Good timely service . Junior was very efficient and services my car in a timely manner. I will not hesitate to return again for service or Maintenance. It was a pleasure a More

by JPEARLMAN18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior, Jack Tutty
May 12, 2016 -

Kelly Nissan of Lynnfield responded

We appreciate your business, and your review JPEARLMAN18. Thank you for sharing, and for letting Junior and our team help you with your vehicle service. We look forward to seeing you again!

Oct 04, 2017 -

JPEARLMAN18 responded

I did not write this review about Junior.

May 04, 2016

Great Experience! Tina was very accommodating and helpful in getting my car serviced and back to me as soon as possible. The entire staff is always very professional an More

by LOU.CAPUTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Lever
May 12, 2016 -

Kelly Nissan of Lynnfield responded

Hi Lou, thank you for sharing your experience with our team. Glad to hear Tina and our team took such care of you during your visit. We look forward to helping you again - let us know if you need anything in the meantime. Have a great day Lou!

May 02, 2016

recall and oil change Great service and experience. Convenient drop off after hours and helpful staff. Was able to reschedule my appointment with no issues. I will return t More

by TRACYANDJIM13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tutty
May 03, 2016 -

Kelly Nissan of Lynnfield responded

That makes us very happy to hear TRACYANDJIM13, thank you. We're proud to be your dealership of choice. We find that our after hours drop off is very convenient for many of our customers like yourself, and we're glad to hear that you enjoy it as well. We look forward to seeing you again for your oil change, and please don't hesitate to reach out if we can do anything else for you.

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