Kelly Mitsubishi
Emmaus, PA
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Excellent service! I enjoyed the time at the dealer. Norris was an excellent car sales man. The car was an easy sale when all the details was described to us we felt really convinced. We enjoyed our tim Norris was an excellent car sales man. The car was an easy sale when all the details was described to us we felt really convinced. We enjoyed our time at the dealer, the people were extremely friendly and extremely nice. More
First I would like to say thank you again. Troy was very friendly and helpful. I need some scratches fixed, he got the job done right. He did everything and then some. He put gas in my car twice and gave me friendly and helpful. I need some scratches fixed, he got the job done right. He did everything and then some. He put gas in my car twice and gave me a loaner until mine got fixed. I would go back to Kelly in a heart beat. Thanks again Darlene D. More
I came to the dealership hoping to buy a SUV,I ended up purchasing a minivan, a much more practical decision. Troy made buying a vehicle a fun and easy experience. There was no pressure, and the process purchasing a minivan, a much more practical decision. Troy made buying a vehicle a fun and easy experience. There was no pressure, and the process was quick. I would highly recommend this dealership to everyone. More
Due to recent personal circumstances, my credit rating was not optimal. I pessimistically walked into the dealership with very low expectations in purchasing a used car. I was referred to Sandy Smith by was not optimal. I pessimistically walked into the dealership with very low expectations in purchasing a used car. I was referred to Sandy Smith by a very good friend. She was exceptional!!! My own bank denied me a loan, and Sandy came through. She performed nothing short of a miracle!!! She worked with me and I left the dealership that day driving a Jeep Liberty. Kelly Risk Free is very fortunate to have this competent and caring woman working for them. I also have to mention a very nice young man, Chris. He was very courteous and respectful, he will go far in this field. I am a registered nurse at Lehigh Valley Hospital and I will make it a point of referring this dealership and Sandy to my to my colleagues. I will also recommend this dealership to my family and friends! Hats off to all of you! Good job Mr. Kelly!!! More
My salesperson was Troy, he was an excellent saleman. He worked with us when it came to my price range and my monthly payments. He explained the whole car to me and answered all my questions about the car. worked with us when it came to my price range and my monthly payments. He explained the whole car to me and answered all my questions about the car. I would highly recommend him to all my friends. When we had to do the paperwork for financing we worked with Sandy, she explained everything to us when it came to gap insurance and the anti-theft and all the discounts I would be getting. It was already late when we decided that we would do the deal and they both had to stay past closing time, neither one of them rushed us out the door or didn't explain the paperwork to us. We were very pleased with our experience at Kelly Mitsubishi, and we would buy another vehicle from Troy when we need one. More
I was in the market to purchase a certified pre owned I was in the market to purchase a certified pre owned Mitsubishi for my daughter who is away at collage. We arrived at the dealership and I immedeiat I was in the market to purchase a certified pre owned Mitsubishi for my daughter who is away at collage. We arrived at the dealership and I immedeiatlly noticed a 09 Lancer GTS that was priced near to what I wanted to spend . Soon after we were greeted by our salesman Josh.Josh was super helpfull in answering all my questions about this particular car. As in all my purchases from this dealership ( this being my third purchase in the last ten years)I felt a great sense of ease in dealing with Josh.The reason for this is that every salesperson that I have delt with at Kelly is not your stereotypical car salesman. There is no hard sell here, just honest and sincere individuals who are willing to go the extra mile to make your purchase a great expeiriance.By the way that also holds true for the service dept. Thanks Josh and Sandy,the finance manager,for getting me a great deal and keeping me within my budget. Keep up the great work. N.V. More
I just had my car totaled and was in the market for a car, i was looking at a new mitsubishi lancer but the price was out of my budget, i then found an '07 eclipse in great condition and at an equally gr car, i was looking at a new mitsubishi lancer but the price was out of my budget, i then found an '07 eclipse in great condition and at an equally great price. Both these cars were at Kelly Mitsubishi and i'm happy i made my purchase at Kelly, I currently own an '07 eclipse More
I have been a reoccurring customer for my 4th vehicle, 3rd being a Mitsubishi, as well as my father having multiple vehicles. We have always been happy with the service from the Kelly Dealership and will 3rd being a Mitsubishi, as well as my father having multiple vehicles. We have always been happy with the service from the Kelly Dealership and will continue to obtain their services in the future. More
I was impressed with how quickly I was greeted on the lot by Jerry. After car shopping for a couple of weeks I had a pretty good idea of what I was looking for. Earlier that morning I had visited another d by Jerry. After car shopping for a couple of weeks I had a pretty good idea of what I was looking for. Earlier that morning I had visited another dealership and was shown a car totally out of my price range and they were unable to lower the price to meet my needs. The car Jerry showed me was already priced perfectly, I would have liked to go lower but I can't complain! As a young woman buying my first car without the assistance of my parents I felt confident in everyone at Kelly Risk-Free that they wanted me to leave with a good car, at a good price, not that they just wanted to sell me a lemon for a quick buck. I have a friend who might be in the market for a new car, I will send her to you. Thank you again! Dana, Proud Owner of a 2006 Chevy Cobalt More
I was recommended to Kelly Mitsubishi by my son inlaw who has purchased his last 3 cars from Kelly. I was in a real delema with my car just having me left stranded with a mechanical problem. I realy was not has purchased his last 3 cars from Kelly. I was in a real delema with my car just having me left stranded with a mechanical problem. I realy was not looking at purchasing a new car because I still had 2 years left on my curent car loan but I looked at all options and after talking to my son inlaw he convinced me to go to Kelly Mitsubishi and see if they could help me with swaping out my car and possibly getting into a newer model. I went to the white tent special and I was helped by a young salesman by the name of David Simoes. I explained my situation to him and he immediately took the time to help me. He gave me several options that made me feel that he understood what I was looking for with out making me feel pressured to make a purchase. That was very important to me. As it turned out I was able to pick out the 2009 Mitusbishi Lancer that I finally was able to purchase. I was given a fair trade in for my old car and we proceeded to head into the sales office to meet with the F and I business Manager Sandy Smith. Due to my credit history as well as the payoff on my existing car loan it was going to be a challenge to get a loan approval. I would like to say that Sandy Smith worked extremly hard and as a result she found me a lender and a reasonable interest rate. Sandy Smith went the extra long mile for me. My son inlaw was 100% correct when he told me that she was one "Sharp Lady". My overall experience with Kelly Mitsubishi was fantastic! Max Henao More