Kelly Mitsubishi
Emmaus, PA
Filter Reviews by Keyword
By Type
Showing 997 reviews
This dealership is great all around. I bought my first brand new Mitsubishi SUV there eleven years ago and just went back there today and purchased another brand new Mitsubishi SUV. The Sales & Leasing C brand new Mitsubishi SUV there eleven years ago and just went back there today and purchased another brand new Mitsubishi SUV. The Sales & Leasing Consultant we worked with today was absolutely wonderful. He has great customer service skills, very friendly and has great knowledge of the SUV's he is selling. He got so excited and couldn't wait to tell us all about the options the new Mitsubishi SUV's have, which really says a lot. My overall experience there was terrific and the prices are very reasonable. I would not go anywhere else. I would absolutely recommend this dealership in a heartbeat. More
Usually going to buy a used car its time to put up your dukes and listen to xx sales pitches. What I got was honesty from Rob. He took the time and effort to make sure I was happy and followed through by h dukes and listen to xx sales pitches. What I got was honesty from Rob. He took the time and effort to make sure I was happy and followed through by having a stone chip repaired on my windshield with out any haggling how it happened. His good nature and friendliness made this a great experience. Sandy in finance also went the extra mile to insure that my loan was processed and was also friendly. Overall the best car buying experience I've had by far. More
THE BEST PART OF THE CAR BUYING EXPERIENCE WAS OUR SALESMAN, OSCAR SANTIAGO. HE WAS VERY PROFESSIONAL IN EVERY WAY. HE KNOWS AND ANTICIPATES CUSTOMER NEEDS. EVEN THOUGH WE BOUGHT A USED CAR, OSCAR SALESMAN, OSCAR SANTIAGO. HE WAS VERY PROFESSIONAL IN EVERY WAY. HE KNOWS AND ANTICIPATES CUSTOMER NEEDS. EVEN THOUGH WE BOUGHT A USED CAR, OSCAR STILL TOOK THE TIME TO EXPLAIN THE MAJOR COMPONENTS OF THE CAR TO OUR SON. YOU SEE, WE BOUGHT THE CAR FOR OUR SON AS A GRADUATION PRESENT. SO AS FAR AS I AM CONCERNED, OSCAR GETS AN A++ SERVICE IS WHAT KEEPS CUSTOMERS AND BRINGS THEM BACK.... More
the salesman was very knowledgable and helpful in answering my questions about the car and the sale. he went out of his way to make sure we were happy with our new, to us, vehicle. i can say i would answering my questions about the car and the sale. he went out of his way to make sure we were happy with our new, to us, vehicle. i can say i would recomend to anyone looking to buy a car to see oscar. More
Our visit to Kelly Used Cars was very enjoyable. David Simoes, our salesman, was extremely helpful with helping us find a used vehicle. It only took 2 visits to select the car we purchased. The Kelly Simoes, our salesman, was extremely helpful with helping us find a used vehicle. It only took 2 visits to select the car we purchased. The Kelly used cars are all in excellent condition. They take pride in selecting the vehicles that they sell. We will definitely be back. More
My experience was absolutley phenomenal and definitely exceeded my expectations. Mike and Eric where super friendly and honest. My credit isn't the best but they worked with me they were upfront and did n exceeded my expectations. Mike and Eric where super friendly and honest. My credit isn't the best but they worked with me they were upfront and did not beat around the bush. I told them what I could afford and the type of car I wanted and they worked there magic. I ended up with the most amazing car within my price range it was more than I had ever expected. I am soo greatful for all the work they did to get me into my new car. I also want to say thank you to Mike in Finance. I even got a follow up call to see how I was enjoying my new car..... how thoughtful. They really care about there customers. You get it all there great customer service,great prices, and excellent vehicles. More
We found a used SUV that meet our needs exactly. We had problems arranging financing and a combination of pricing and the dedicated work of Sandy in the Finance department made the deal happen. The staf problems arranging financing and a combination of pricing and the dedicated work of Sandy in the Finance department made the deal happen. The staff was friendly and patient at all times. In the end they went above and beyond putting together a deal that would work for me and for the bank. More
I was quite pleased with just about everything involved with buying a car here. This was my second time, I brought back the car I bought before and traded it in for another one. I was allowed to take the c with buying a car here. This was my second time, I brought back the car I bought before and traded it in for another one. I was allowed to take the car home for a few days to make sure I was going to be happy with the car. I was happy with the pricing and the extra service that comes with buying a car here. I would recommend them to anyone looking to buy a car. More
I enjoyed my experience at Kelly Mitsubishi. I called and spoke with Rob, and shortly after speaking with him, I arranged a meeting with him to discuss what my interests were in regards to purchasing a vehic spoke with Rob, and shortly after speaking with him, I arranged a meeting with him to discuss what my interests were in regards to purchasing a vehicle. During the time in which I was waiting to purchase the car I wanted, Rob was very vigilant and prompt in returning my calls and keeping communication with me a priority. He was very helpful and got me a good deal on the car I wanted. I would recommend anyone interested in Mitsubishi cars, to contact this particular dealship. Overall, I had a very good experience. Thank you! Mindy More
This is my third car from Kelly and every experience I had was great. Sandy went above and beyond helping me secure a loan, and David was very knowledgeable, friendly and helpful through the whole process had was great. Sandy went above and beyond helping me secure a loan, and David was very knowledgeable, friendly and helpful through the whole process. I would recommend them to anyone. I love my new car and am very happy. More