Kelly Mitsubishi
Emmaus, PA
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Rob was a good salesman and a nice guy. We were not sure what type of car we wanted to purchase at the time but in no way were we pressured. Rob pressented different cars let us test drive and discused diff what type of car we wanted to purchase at the time but in no way were we pressured. Rob pressented different cars let us test drive and discused differences. Every time we had a question Rob took the time to answer no matter how many times we called unsure of something about our new car experience with Mitsuubishi. So far we're very happy with our choise. More
Dave was wonderful to work with through our car buying process. So often you hear about pushy salespeople but with Dave, that was not the case. He took a sincere interest in us and what we were looking f process. So often you hear about pushy salespeople but with Dave, that was not the case. He took a sincere interest in us and what we were looking for - keeping us updated on vechiles on the lot. At no time did we feel pressured into buying which made the sale so smooth. We both new when we found the right car to fit our needs. We appreciated his patience with us during the process. I wish all my buying expereinces were as easy as the one we had with Dave, fortunately, we now have a car that is perfect for us and can look back on our purchase with ease. Thanks Dave!! More
I come from another country to America and my sisters in law cousin tell me this place has very good price and car. I come here and this man Norris he help me too much. I tell him I want something good for law cousin tell me this place has very good price and car. I come here and this man Norris he help me too much. I tell him I want something good for petroleum not too much money and Mr. Norris give good car with not too much money for the petroleum. He tell me very expensive is the petrol and I get good kilometers on my new car and he is too correct with what he tell me. I love the Kelly car sale place. I tell all my family to buy good car from my new American friend Mr Norris. He very honest with me. He very good to customer who has problem who understand English like native language. More
My experience with Kelly was extremely good. My sales rep's name was Dave Simoes and he was very helpful and friendly. When I came in he was the first to greet me and asked how he could help me. He was n rep's name was Dave Simoes and he was very helpful and friendly. When I came in he was the first to greet me and asked how he could help me. He was not pushy and went out of his was to have me drive the exact car I was interested in buying. I ended up driving the Evo and this car is amazing. Before driving this EVO I drove the Subaru Impreza STI and the EVO blows it away in all performance attributes. Dave compared the 2 cars and his knowledge base even impressed me and I do allot of research myself. I would definitely recommend this dealership and you can't go wrong with Dave. Honest, respectful, and professional. An all around great experience. More
i WAS LOOKING FO A SPECIFIC TYPE OF USED TRUCK WHICH MIKE HOLMWOOD FOUND FOR ME ON THE LOIMMEDIALTELY. i CAME BACKTHE NEXT DAY AND MADE A GREAT DEAL WITH HIM. i PICKED MY TRUCK THE NEXT AFTERNOON AND WAS VE HOLMWOOD FOUND FOR ME ON THE LOIMMEDIALTELY. i CAME BACKTHE NEXT DAY AND MADE A GREAT DEAL WITH HIM. i PICKED MY TRUCK THE NEXT AFTERNOON AND WAS VERY SATISFIED WITH ALL ASPECT OF THE SERVICE. MIKE HAS GONE OUT OF HIS WAY AND IS ALSO HELPING ME ACQUIRE A CAP FOR THE TRUCK AND IT RUNS GREAT. ONCE AGAIN THANKS TO MIKE AND THE SALES AND SERVICE DEPARTMENT OF KELLY TRUCK CENTER IN EMMAUS, PA. SINCERELY, ROGER H. VON BING A VERY CONTENT CUSTOMER.... More
Norris was very helpful and attentive to all of our needs. He was prompt and answered all of our questions in detail. I will be purchasing my car along with my sons car at this dealership. I wish every needs. He was prompt and answered all of our questions in detail. I will be purchasing my car along with my sons car at this dealership. I wish everyone was as attentive and curtious as he is. He is by far the best sales person I have delt with in many years. More
I was recommended here by my sister in law and was not disappointed. Before i went in i called to make sure Norris was there (that's who she bought her car from,and was very pleased with how professional disappointed. Before i went in i called to make sure Norris was there (that's who she bought her car from,and was very pleased with how professional he was) I went in to look at cars he was very nice and didn't push me to buy some i didn't like. he was very pacient with all of my questions. he is the reason i bought my new car. i will be recommending kelly to all of my friends and family. thank you kelly mitsubishi and norris :) More
It's not easy to shop or buy a car this days without been presured into making a decision on the spot!! But when I met Norris he gave me a thourgh demo for the lancer I was interested in and a fair deal!! I presured into making a decision on the spot!! But when I met Norris he gave me a thourgh demo for the lancer I was interested in and a fair deal!! I had no reason not to buy the car, thanx Kelly for having a sales person like Norris .. More
Joe came out to meet us as soon as we pulled in the lot and parked. He was willing to show us the exact used vehicle we had seen online without trying to sell us a different, more expensive vehicle. He hel and parked. He was willing to show us the exact used vehicle we had seen online without trying to sell us a different, more expensive vehicle. He helped us check it out but we couldn't take it for a test drive because battery was dead. We weren't ready to make a decision as we had several others we wanted to look at elsewhere. He gave us his card and was very considerate of our desire to get the best deal for our money. When we came back, he was with a customer and Norris helped us, let us take it for a test drive, and brought us inside to talk. He was also very friendly and got us a good financial deal. He then stepped away while we made a decision. As we were going over the finances after we decided to take the vehicle, Joe came back and Norris allowed him to take over and finish up. Joe then sat and talked with us while waiting for Sandy to go over financial paperwork. Sandy was very kind, and willing to help us out anyway possible. We were very pleased with all the staff! More
This is my third car through this dealership. Everyone I worked with each time did a great job helping me. They don't you give you the run around and makes things run as smoothly as possible. Over all I wou worked with each time did a great job helping me. They don't you give you the run around and makes things run as smoothly as possible. Over all I would recommend this dealership to others. Great cars and great people to work with. More