Kelly Mitsubishi
Emmaus, PA
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This is the 5th SUV I have bought from Kelly Mitsubishi,and I have been satisfied with all of them, and the service I have recieved. I also keep all my cars serviced with them. I can rely 0n the Mitsubishi,and I have been satisfied with all of them, and the service I have recieved. I also keep all my cars serviced with them. I can rely 0n them notify me so I don't forget my service when it's due. When looking for a new car they went out of there way to find this one and have it delivered for me. More
Great customer service from Tom Chinnici. He kept in contact and made the process easy. The whole process of buying, financing and picking up the vehicle went smoothly. Everything involving the vehicle contact and made the process easy. The whole process of buying, financing and picking up the vehicle went smoothly. Everything involving the vehicle was explained. Would highly recommend the dealership to everyone. More
Where to begin..?? Tom and Sandy were amazing! Tom was great. I originally came out to look at a SUV, ( but was unsure if it was what i truely wanted) Tom came out and stood out in the cold talking to us. great. I originally came out to look at a SUV, ( but was unsure if it was what i truely wanted) Tom came out and stood out in the cold talking to us. Answering every question possible. When I left the dealership, I didnt feel pressured into anything. Everything was comfortable. When I finally made the choice to buy a new car, and what I really wanted, I knew where to find Tom. He was right there to answer every question again. The whole process of buying the new car had some quirks in it, but between Sandy and Tom helping us every step of the way, we finally drove my (almost) dream car right off the lot. ( Love the Evo...cant afford it) I cant thank you all enough. Thanks For Everything. Shelly & Mike More
I came into the dealership not exactly knowing what I wanted so I was kinda scared when I walked onto the lot. I worked with Oscar who was very patient with me and understood what I needed in a vehicle a wanted so I was kinda scared when I walked onto the lot. I worked with Oscar who was very patient with me and understood what I needed in a vehicle and found me the perfect car. I would recomend him to all my friends. More
Overall,a good experience. Sales team was friendly and helpful, always available for questions and test drives. Pricing for the Outlander Sport seemed fair, trade value for our Eclipse also seemed fair. T helpful, always available for questions and test drives. Pricing for the Outlander Sport seemed fair, trade value for our Eclipse also seemed fair. They worked hard to get the deal done, paperwork was a bit cumbersome and could have been explained better (Temporary registration). More
My experience with David Simoes has been by far the most postitive car purchasing experience to date. David was very helpful in assisting me to find the right car for me within my budget. He created a smo postitive car purchasing experience to date. David was very helpful in assisting me to find the right car for me within my budget. He created a smooth transition for me as a client to a car owner and I look forward to working with him in the future when the need for a new car arises. More
Rob and Sandy were friendly and easy to work with. Rob didn't use any heavy-handed, high pressure sales tactics. He listened to my requirements and didn't waste time showing us cars that we wouldn't like. didn't use any heavy-handed, high pressure sales tactics. He listened to my requirements and didn't waste time showing us cars that we wouldn't like. And Sandy was really helpful in securing a suitable loan for us. I will definitely recommend this dealership to my family and friends. More
Dave was friendly and knowledgeable, and didn't pressure me in any way unlike many car dealers. He was a fine ambassador for Kelly, and I would reccomend him to most anyone. - Besides the heartbreak of leav me in any way unlike many car dealers. He was a fine ambassador for Kelly, and I would reccomend him to most anyone. - Besides the heartbreak of leaving my beloved Honda behind as a trade, the only thing which bothered me about Kelly is that they wouldn't send me off with a full tank of gas. I was told that due to the economy in general and the whole gas price thing, that $5.00 in gas is all they'll put into the tank of a purchased vehicle. Really? I just purchased a vehicle from Kelly, and they can't even fill the tank for me? Maybe next time i'll really have to take into consideration the FREE oil changes, lifetime inspection offers, and other perks that were offered from nearby competitors. More
From the time we walked into the Kelly Automotive Group, we felt at home. They were very personable and friendly from the start. We told them we were only looking at cars and they said they totally unders we felt at home. They were very personable and friendly from the start. We told them we were only looking at cars and they said they totally understood. After test driving the vehicle we ended up buying, they made us an offer we couldn't refuse! We would recommend Kelly Automotive Group to anyone looking for a vehicle. More
My husband was greeted by Mr. Kelly himself at the dealership last week. We took 2 test drives and our salesman Don was very thorough without being pushy. He listened to our concerns, and gave us a dealership last week. We took 2 test drives and our salesman Don was very thorough without being pushy. He listened to our concerns, and gave us a good deal. Everyone was very friendly and helpful. Don insisted that we contact him personally with any questions or concerns we have about the vehicle, and had it cleaned and washed before we drove it home. More