Kelly Mitsubishi
Emmaus, PA
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We went to a couple dealerships that day and didn't get the customer service we were looking for until we came across Mike from KELLY. He was quick to help us and was very eager to get us in a car that we the customer service we were looking for until we came across Mike from KELLY. He was quick to help us and was very eager to get us in a car that we actually WANTED. The process was quick and he wasn't letting us leave until we drove off in the car that we were very satisfied with. Very great experiance. More
The service was excellent.They went out of their way to find us the car that we wanted since they didnt have it there.Don was very friendly and helful and made this the best car buying experience we have e find us the car that we wanted since they didnt have it there.Don was very friendly and helful and made this the best car buying experience we have ever had.We will reccomend this car dealer ship and salesman to everyone we know who is looking for a new car. More
Dave was very helpful in helping me find a car that fit my wants. I was also surprised that my search for a used car turned into a new car because of the great pricing offered. Dave helped me realize tha my wants. I was also surprised that my search for a used car turned into a new car because of the great pricing offered. Dave helped me realize that buying a new car was the best option for my resale value. More
My son and I were looking for a quality used car at a tough price point. John and the team at Kelly did not try to sell us any car. They did not have anything worthy at the time and John said he would l tough price point. John and the team at Kelly did not try to sell us any car. They did not have anything worthy at the time and John said he would look at all trades as they came in for a suitable match. John called us with two possibilities within a week and eliminated one right away because it was not in the condition that would they were comfrotable with. We then negotiated a fair deal on the second vehicle. John came through on everything he promised and my mechanic checked it out a week later and confirmed what the dealer mechanics said. I believe we got the right car at the right price with no hassles. Everyone at the dealership treated us very well. More
Norris was a very nice salesmen. This is my 3rd car i bought from kelly. I bought 2 new cars & this is my first used car. The salesmen ship was good, however i was a little disapointed in the interior de bought from kelly. I bought 2 new cars & this is my first used car. The salesmen ship was good, however i was a little disapointed in the interior detailing (cleaning) of the car. The windshield was so streaky it was hard to see out of it at night, i had to clean it as soon as i got home. I did recommend kelly to my boyfriend who was looking for a truck and he went a week or two after i was there, also had norris & ended up buying a truck. i would go back to kelly in the future. More
I chose Gordon because his wife is a member of my church and he helped me find what I was looking for. Sandy was very informative about all of the information since i was a new buyer. I felt like I was fam and he helped me find what I was looking for. Sandy was very informative about all of the information since i was a new buyer. I felt like I was family because of the help from the start to the end of my experience. I wish everyone was as helpful and Sandy and Gordon. Thank you so much for having such great employees!!!!!!!!!!!!!!!!!!! Ben Mitchell More
We arrived at the dealership to look at a car that had peaked our interest online (cars.com). When we arrived, Robert saw us and asked how he could help within a coupple of minutes. He then went and rec peaked our interest online (cars.com). When we arrived, Robert saw us and asked how he could help within a coupple of minutes. He then went and received the keys and let us sit in the car and check it out, as he described all about it. He was quite knowledgeable, as well as helpful. From the moment we arrived, until we walked out with our new car he was amazingly helpful!!! He walked us through everything, and even went back to his sales manager to talk to him about questions we had. Overall it was a great experience and we have already recommended the dealership and the staff to friends/family. More
As soon as I arrived at Kelly Mitsubishi, Robert was right out the door eager to say hello and to see what he could help me with. I was happy that he wasn't just another sales person on the look to just right out the door eager to say hello and to see what he could help me with. I was happy that he wasn't just another sales person on the look to just sell a car. He was very informative about all of the vehicals including new and used. The price's couldn't have been more appropriate. He worked with me hard to strive for the numbers and payments that I could handle, and he did just that. I walked out of there with a beautiful car and I was thrilled at the service and price. I was allowed to take the car home for a night to realize that this was the car for me. I greatly appreciated that in many ways because I could see how the car was for a day, not just a ten minute car ride around roads that I did not know. Everything about Kelly Mitsubishi was satisfactory and I would recomend Kelly to anyone looking for a new or used car. More
The sales person David Simoes was plesant and accomadating. he has a good presence and professional demeanor. the sales mananger Bill was also very professional and they worked out in my opinion accomadating. he has a good presence and professional demeanor. the sales mananger Bill was also very professional and they worked out in my opinion a deal that left me feeling to go shopping further.The dealership also well setup to take care of a customers needs More
Tom, sales rep, did an awesome job. He was more than willing to help any question or need that I had when purchasing my vehicle, even after the sale. Tom did an awesome job and when I back to Kelly, I h willing to help any question or need that I had when purchasing my vehicle, even after the sale. Tom did an awesome job and when I back to Kelly, I hope he is still working there. Tom went that extra mile when I forgot something in my old car and mailed it to me. You need more employees like that. More