Kelly Mitsubishi
Emmaus, PA
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Oscar was great with sales and gave us a great offer on the new 2011 Outlander. The finance person Stacy made some spelling mistakes when printing the paperwork. We had to resign everything 2-3 times. Mino the new 2011 Outlander. The finance person Stacy made some spelling mistakes when printing the paperwork. We had to resign everything 2-3 times. Minor inconvenience. More
Because they were very friendly and knowledgeable about the car I bought they answed all of my question I had aboutthe car and fianceing price. the car I bought they answed all of my question I had aboutthe car and fianceing price. More
Oscar approached us immediately, and got us excited to shop for our car. He explained all aspects of the car we were looking at, and answered all of our questions utilizing others when needed. He fought f shop for our car. He explained all aspects of the car we were looking at, and answered all of our questions utilizing others when needed. He fought for our pricing target, stayed late to bargain, and was a great person to talk to about noncar related matters. Sandy helped us with financing and was great from the aspect that she cared about us as people and not young kids buying a car. I appreciated all of their help, and very happy with the outcome. More
Dealer gets good marks for customer service. We arrived with two kids in tow about 90 minutes before closing, and the staff stayed late to finish the transaction and get us rolling in our new car. with two kids in tow about 90 minutes before closing, and the staff stayed late to finish the transaction and get us rolling in our new car. More
I have rated this dealer & salesman ( Dan Foley ) with all 5's because every aspect of this sale deserved them. The prices were very reasonable, the cars were in excellent condition & our salesman k with all 5's because every aspect of this sale deserved them. The prices were very reasonable, the cars were in excellent condition & our salesman knew his product & was AWESOME in helping us with any questions or concerns we had. I've told many friends about our experience there & will not hesitate to return to Kelly when I'm in the market for another car. This is the first Mitsubishi I've ever owned & so far I'm VERY pleased with it....and Dan! Thanks Dan! More
First I want to address the fact that my previous dealership experience has been horrific! I came into Kelly Mitsu thinking that I would have zero luck and that they would completely waste my time. I dealership experience has been horrific! I came into Kelly Mitsu thinking that I would have zero luck and that they would completely waste my time. I am now a proud owner of a brand new 2011 Evo and I have both Sandy Smith and Thomas Chinnici to thank for that! They took me seriously when others laughed, they didnt waste time while other dealerships were turtles. I cant imagine ever purchasing another car without both Sandy and Tom being involved. This has been a wonderful buying experience for me and I truly feel that other dealerships could learn a thing or two from these guys. Sandy took the time to make sure that I got the best deal possible and she even explained every detail of the paper work to me. She offered advice and guidence for a first time buyer and shared my joy as I drove off. Thomas was the fisrt to show me the car, help me sync my phone and reviewed all the options and features to show how they worked. During the test drive he made me feel comfortable and at ease about my first time behind the wheel of an Evo. I will never forget this day and it's all thanks to the two of them. Thank you! Trent Laughlin More
Everyone at the dealership was very friendly. They always made sure I was being helped and got all my questions answered. Dave Simose showed me various cars and let me test drive any I wanted. After always made sure I was being helped and got all my questions answered. Dave Simose showed me various cars and let me test drive any I wanted. After deciding on the Mitsubishi Outlander Sport, I wanted to test drive a Dodge Caliber just to be sure I chose the right car. I thought I was being a pain, but it was no problem to Dave. Dave also helped me decide which Outlander Sport package was best for me. He did not try to talk me into the most expensive one, which is nice. It was raining the day I bought my car and Dave always made sure I had an umbrella over my head and stayed as dry as possible. Dave worked with me on financing my car and showed me how to use all of the features before I left. The best part was I got to take my new car home the very same day!! My experience at Kelly Mitsubishi was amazing and I would recommend them to my friends and family. More
I had an excellent new car buying experience at Kelly Mitsubishi in Emmaus, PA. First and foremost David Chwastyk was an exceptional salesman who I would strongly recommend. He was everything you want Mitsubishi in Emmaus, PA. First and foremost David Chwastyk was an exceptional salesman who I would strongly recommend. He was everything you want in a salesman (low pressure, very knowledgeable, attentive to customer needs, excellent listener) and didn't exhibit any of the qualities you don't want (high pressure, poor service, not doing what you say you will do). David truly exceeded my expectations in every way. Aside from the excellent customer service I received Kelly Mitsubishi provided me with the most attractive quote on the vehicle I wanted to purchase. I extensively researched the vehicle, options, incentives and the inventory at five dealerships in the region. After going through all of this Kelly had the vehicle I wanted and offered it at the best price of the five dealerships. After agreeing to purchase the vehicle the excellent experience continued through finance (with Michael Cury), final vehicle prep and final delivery. If you're local to the Lehigh Valley and shopping for a Mitsubishi save yourself some time and effort. Do your research on the internet and then make your first and last stop at Kelly Mitsubishi in Emmaus PA. Be sure to ask for Dave. More
Working with Dan Foley was definitely a positive experience. I'm 26 years old and I have never purchased my own car before. I wanted my parents to be involved in helping me make this decision, but t experience. I'm 26 years old and I have never purchased my own car before. I wanted my parents to be involved in helping me make this decision, but they refused to help since I'm old enough to do it on my own. Dan, being a father himself, was very helpful and worked with me to make sure I felt comfortable with the buying experience. I'd definitely recommend Kelly and Dan to others who are looking to purchase a vehicle. More