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Kelly Jeep Chrysler - Service Center

Lynnfield, MA

3.7
322 Reviews

322 Reviews of Kelly Jeep Chrysler - Service Center

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September 30, 2015

Great service Great quick turn around! Very kind people! My car is working great and has had no problems at all since the work has been done More

by CHRISTOPHER_GRIFFITHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Perkin, Artis Purdie, Mirel Halilovic, Fred Sylvester
Oct 23, 2015 -

Kelly Jeep Chrysler responded

Thank you for sharing Christopher, we're very happy to hear your vehicle is back on the road again. Please let us know if you need anything else, and we thank you for leaving us a review here online - we greatly appreciate it.

September 30, 2015

Fast Courteous service always at Kelly's Everyone at Kelly's is friendly and out-going. the are courteous, and interested in fast complete service. I usually work with Artis as service manage More

by Retired Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie
Oct 23, 2015 -

Kelly Jeep Chrysler responded

Thank you for your review Bob, we appreciate your loyalty to our service team. We're so glad that our service center provided you with thorough explanations of all your work - if you have any other questions do not hesitate to inquire - we are always happy to answer your questions. Thank you again Bob!

September 30, 2015

Quick work I drove in for an oil change and left my keys with the service rep.I started to walk around the lot looking at the other jeeps, by the time I finishe More

by Oceancruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 23, 2015 -

Kelly Jeep Chrysler responded

We're always happy to provide you with quick, efficient service Oceancruz. Thank you for allowing us the opportunity to take care of your vehicle. Please let us know if we can help you again.

September 23, 2015

Good job I brought my 2012 Chrysler 300 in for service. I was having issues with the alternator. I was told that there was a safety recall on this model of car More

by hortonsmith34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie
September 23, 2015

My first postive experience since purchase I normally cringe at the thought of having to deal with this service department but this was the first postive experience I've had since purchasing my More

by BMCLAUGHLIN09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie
September 22, 2015

the best service around Artis Purdie Went out of his way to make sure my jeep was done even though their computers were down I would recommend going going head to have your v More

by tpass50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie, Artis Purdie
Oct 23, 2015 -

Kelly Jeep Chrysler responded

Thank you for your review tpass50, that's very kind of you to say about Artis and our service team. We're happy that Artis went above and beyond when our computers unfortunately went down. We're very sorry about that, and we hope you'll come back in soon and let us work with you again tpass50.

September 17, 2015

fast and efficient Took a total of 40 minutes for an oil change and tire rotation without an appointment at lunch time! I call that great service, I spend more time in More

by LENOREd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie, Mirel Halilovic
Oct 23, 2015 -

Kelly Jeep Chrysler responded

Thank you for the comment LENOREd - we might recommend you visit a different Starbucks if that's the case! Anyway, we thank you for letting us know how your visit went, and we hope you'll visit us again soon for any of your vehicle needs.

September 16, 2015

Electronics/radio replacement I have a tight schedule due to work hours and the service center accommodated my schedule which was great. They tried to fix the problem and even do More

by PIJuude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Sylvester
Oct 23, 2015 -

Kelly Jeep Chrysler responded

Hi PlJuude, we're so sorry to hear about the radio issue - we're glad to hear Fred and our team at Kelly Jeep Chrysler were able to assist you with the replacement of it, and the tire leak. We're absolutely here for you if you need anything anytime. We invite you to reach out to us if we can be of help again. Thank you for your review, and we hope to see you again soon PlJuude!

September 15, 2015

Midnight Iron Construction Mgmt. My experience was very pleasant. When I got there they moved me along the processes very swiftly and efficiently. They had a loaner vehicle as request More

by MIKEYVINN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie
Oct 23, 2015 -

Kelly Jeep Chrysler responded

Hi MIKEYVINN, thank you very much for working with Artis and our service team at Kelly Jeep Chrysler. We're very glad to help you with a loaner vehicle and your warranty. Anytime you need anything at all, please do not hesitate to let us know. Thank you for sharing!

September 11, 2015

Awesome customer experience First time at Kelly for service after going to another dealer and having repeated horrible experiences. Everything was great and they had me out quick More

by Jt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Wallace
Oct 23, 2015 -

Kelly Jeep Chrysler responded

Welcome to the Kelly family Jt! We appreciate you giving us the opportunity to work with you, and we're so sorry to hear about previous poor service. We assure you we will do everything in our power to keep you as a happy, satisfied member of our Kelly family. We hope to see you again shortly, and thank you Jt for leaving us a review of your experience - it means a great deal to our team.