322 Reviews of Kelly Jeep Chrysler - Service Center
Great service Great quick turn around! Very kind people! My car is working great and has had no problems at all since the work has been done Great quick turn around! Very kind people! My car is working great and has had no problems at all since the work has been done More
Fast Courteous service always at Kelly's Everyone at Kelly's is friendly and out-going. the are courteous, and interested in fast complete service. I usually work with Artis as service manage Everyone at Kelly's is friendly and out-going. the are courteous, and interested in fast complete service. I usually work with Artis as service manager, but the other service folks are great as well. We have a 14 Jeep and a 15 200C, so our work is still under warranty. They make sure that I receive an explanation of the work done, and answer any question I may have. More
Quick work I drove in for an oil change and left my keys with the service rep.I started to walk around the lot looking at the other jeeps, by the time I finishe I drove in for an oil change and left my keys with the service rep.I started to walk around the lot looking at the other jeeps, by the time I finished walking around the lot my jeep was out front waiting for me. Now that's what I call quick work. More
Good job I brought my 2012 Chrysler 300 in for service. I was having issues with the alternator. I was told that there was a safety recall on this model of car I brought my 2012 Chrysler 300 in for service. I was having issues with the alternator. I was told that there was a safety recall on this model of car. I called the 800 #. They explained to me that this was not on a recall. Even though the EXACT issues were going on with my vehicle that the recall was issued back in February. I guess I thought for that reason that something could have been offered to me. I have 4 vehicles through Kelly. I probably will continue to do business with Kelly. Artis is great person to deal with. He thinks he's funny, but he shouldn't give up his day job. More
My first postive experience since purchase I normally cringe at the thought of having to deal with this service department but this was the first postive experience I've had since purchasing my I normally cringe at the thought of having to deal with this service department but this was the first postive experience I've had since purchasing my Jeep 2 years ago. (The sales experience with Janet was amazing!) This visit I dealt with Artis in the service department for some updates, recalls and an oil change. It was the first time some one followed up when they said they would or had the answers to my questions. Thanks Artis for making this experience painless. More
the best service around Artis Purdie Went out of his way to make sure my jeep was done even though their computers were down I would recommend going going head to have your v Artis Purdie Went out of his way to make sure my jeep was done even though their computers were down I would recommend going going head to have your vehicle serviced More
fast and efficient Took a total of 40 minutes for an oil change and tire rotation without an appointment at lunch time! I call that great service, I spend more time in Took a total of 40 minutes for an oil change and tire rotation without an appointment at lunch time! I call that great service, I spend more time in line at Starbucks! Great customer service and system in place to make it a great experience. More
Electronics/radio replacement I have a tight schedule due to work hours and the service center accommodated my schedule which was great. They tried to fix the problem and even do I have a tight schedule due to work hours and the service center accommodated my schedule which was great. They tried to fix the problem and even double checked but it wasn't working so my radio will need to be replaced so that the issue won't happen again . All of this of course was out of their hands as far as being able to fix it or not but Fred was very professional and helpful . In addition my new vehicle had a leak in one of the tires and they fix that which was a great bonus... I'm definitely in great hands ! More
Midnight Iron Construction Mgmt. My experience was very pleasant. When I got there they moved me along the processes very swiftly and efficiently. They had a loaner vehicle as request My experience was very pleasant. When I got there they moved me along the processes very swiftly and efficiently. They had a loaner vehicle as requested and I felt that Artis was very knowledgeable about my Jeep and even went the extra mile to get some work covered under my warranty. More
Awesome customer experience First time at Kelly for service after going to another dealer and having repeated horrible experiences. Everything was great and they had me out quick First time at Kelly for service after going to another dealer and having repeated horrible experiences. Everything was great and they had me out quickly. Courtiest and professional staff. I will have all my service done at Kelly. More