322 Reviews of Kelly Jeep Chrysler - Service Center
Clean dealership, comfy waiting area, professional service staff, but slower service than it should be for an oil change service staff, but slower service than it should be for an oil change More
My experience with Kelly's Jeep was exemplary. They are always there to assist me in my time of need. The people at Kelly have been fantastic to me starting with the sales manager. Andrew and my n They are always there to assist me in my time of need. The people at Kelly have been fantastic to me starting with the sales manager. Andrew and my new friend Nancy with a laughing face. When I feel comfortable because of the treatment I get from there it makes me want to return the purchase. Another vehicle left in the future. I've already purchased two or three. I don't remember but my sister went there recently because of me and she purchased one. I wish all businesses were of a more personal nature as Kelly is. Have a Merry Christmas everyone and that's all I have to say More
My car service was quicker than expected really thank these people for such a great service. It took 5 hours to complete the job since it was so extensive but Cleiton was very straight forward with what these people for such a great service. It took 5 hours to complete the job since it was so extensive but Cleiton was very straight forward with what was going on and made my repair time and expectations meet what I was thinking. No one likes going to the dealer we know this but when I go to jeep now I feel like I have a peace of mind knowing the job is their number one priority More
This is a place where I purchase my current vehicle and also the one before it that I drove for 21 years, Jeep Cherokee Laredo. Every time I visit this place (primarity for service but also for other warra also the one before it that I drove for 21 years, Jeep Cherokee Laredo. Every time I visit this place (primarity for service but also for other warranty related service) is a positive, an outstanding experience - from service to management. Reise in particular is the most amazing human being as well as taking care my vehicle. Today, was an extraordinary day, not only servicing my Jeep, as they always do, but also myself. I am an individual with mobility challenges and did have difficulty getting from here to there and up. Everyone there, including sales staff, ran for assistance. You know Who you Are. Don't lose your humanity. Thank you kindly! More
Clean, professional, quality people. Got me in early. Completed the oil and rotation plus a recall...even though I had an appointment in a month for the recall. Kelly Jeep is the best. Got me in early. Completed the oil and rotation plus a recall...even though I had an appointment in a month for the recall. Kelly Jeep is the best. More
Use this place for more than 10 years Always was perfect on leasing, service, prices Would recommend to everyone on leasing, service, prices Would recommend to everyone More
I didn't like your work I left my car for 8 days they still charged me 180 dollars they didn't do anything to my car my review and rating 0 still charged me 180 dollars they didn't do anything to my car my review and rating 0 More
Terrible service: brought vehicle in a 9:00 am for recall and state inspection sticker. I was told by Joe that it would take 3 hours, received call at 1:30 from him and was told about all the issues with m and state inspection sticker. I was told by Joe that it would take 3 hours, received call at 1:30 from him and was told about all the issues with my vehicle. I then asked if they had finished the “recall” and was told they were in process of wrapping it up within the next 30 minutes. Told Joe that I would pick up the vehicle at 3:00 P.M. at which time I arrived. Was told that it would be another 30 minutes, so I waited. Car was not completed until after 4:00 P.M. (7 hours later) State inspection sticker was never performed. Kelly’s major concern was to find as many things wrong with the vehicle for additional service fees vs repairing the recall. Kelly Jeep is a dealership that I would never recommend to anyone. Let alone purchase a vehicle there. More
Great service department. Reece communicated with me regularly with updates. They resolved a problem another dealer said did “not exist”. Reece communicated with me regularly with updates. They resolved a problem another dealer said did “not exist”. More
Had a awesome experience in the service department when I brought my vehicle in for some maintenance ! brought my vehicle in for some maintenance ! More